TheBox PVR recording problems

Discussion in 'Digital TV - UK & Europe' started by nicnac, Oct 14, 2008.

  1. nicnac

    nicnac Member

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    My TheBox PVR has started playing up a bit.
    I've only had it a few weeks and it's generally been fine.
    But what it has started doing is, when you recored either BBC1 or BBC2 it loses the signal for a bit for those channels.
    i.e, say you are recording Eastenders (for the mrs obviously) and then turn over to ITV.
    Then you turn back to either BBC1 or 2. The 'No Signal (T1 or T2)' sign comes up for about 30 secs then the picture comes on and sometimes it doesnt come on at all until you've finished recording.
    When you go to playback your recording, it plays for a bit then freezes and wont continue!!

    any ideas guys? (seagate HDD)
     
  2. jbvideo

    jbvideo Regular member

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    Hi
    I presume you have the short loop cable fitted between the two tuner inputs and to the correct sockets?
    Seems like a signal strength problem, try it without any splitters if any fitted to prove the point, or try using the shortest route possible between PVR and cable input supply. Finally you may need to load the latest F/W (Firm Ware) v4.506 Oct it is in the 'eko.4shared' link below, To find your present Software version press Menu/System Setup/System/information.
    Goto the TheBox PVR Folder for F/W and Documentation Folder for How too's
    http://eko.4shared.com/
    jbvid
     
  3. nicnac

    nicnac Member

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    Hi jb.
    I've got the latest F/W on (followed a guide you put on here, thanks).
    I have the loop cable fitted correctly, someone mentioned trying a better quality loop cable to see if that helps.
    You might have a point with the splitter.
    At the weekend I fitted a Eurovox EX5000 upstairs via a 2 way splitter from the cable input downstairs and that works fine.
    But TheBox started playing up around the same time.
    I'll try it without the splitter when i get home.

    Another thing (this happened before fitting the splitter/Eurovox) was that when watching playback of recorded programs, they would jump of flicker every so often.
     
    Last edited: Oct 14, 2008
  4. jbvideo

    jbvideo Regular member

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    Hi
    Yes, as I suspected from your symptoms 'signal strength' is what it boils down too, you will have to experiment and accept what is best for you. (as you are actually feeding 3 tuners, 1 upstairs, 2 down) Just one thing you could try as a temp fix for the Starview is to use a splitter in place of the loop cable by connecting up the direct cable from the supplier to just one splitter and feeding the 2 outputs to the PVR's 2 tuners. If you have Broadband and a Cable connection lines you can T split the B/Band to one of you boxes as I do upstairs.
    Good luck
    jbvid
     
  5. nicnac

    nicnac Member

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    Thanks for the reply jb.

    I tried a few things last night.
    I made up a new loop lead using high quality digital co-ax....same thing happened.
    I disconnected the splitter and connected the box up directly to the input and it seemed to record ok (still flicks/jumps tho every so often)
    Then i connected the splitter back up and it froze again (like you say - seemed to lose the signal). It only seems to be on BBC1 or 2 because i recorded a film off another channel and that recorded fully.
    I need the 2 way splitter tho to feed the box upstairs (which works fine) unless someone can suggest something better.

    I dont have cable broadband so thats no prob.

    would something like this help?
    http://cgi.ebay.co.uk/CATV-Cable-TV...39:1|66:2|65:12|240:1318&_trksid=p3286.c0.m14
     
    Last edited: Oct 15, 2008
  6. jbvideo

    jbvideo Regular member

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    Hi
    You could try a booster I have heard occasional good reports with them, as well as some giving no improvement. I would recommend getting one from Argos (often mentioned onsite) then returnable if not satifactory. You problem with the BBC channels could be the fact that they are on the second tuner which gets a weaker signal after going through the first tuner (hence the suggestion to feed both from a splitter) If booster no good i'm out of suggestions.
    jbvid
     
  7. nicnac

    nicnac Member

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    thanks for the help m8

    so are you saying to connect the splitter to the cable coming from the wall - then from that to the 'C1 IN' and the 'C2 IN' ?

    sorry about this but it's all new to me
     
  8. jbvideo

    jbvideo Regular member

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    Yes, thats right, you can still use the loop cable but use it from one of the splitter outputs to tuner 2 (C2) and another (new short lead required) from the other splitter output to to Tuner 1 (C1) The original from the wall supply cable goes into the splitter input.
    jbvid
     
  9. nicnac

    nicnac Member

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    cheers jb
    it's annoying because the picture quality is fine (on both boxes)on normal viewing
     
  10. jbvideo

    jbvideo Regular member

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    Hi
    Yes, the recording side and the slow EPG are the two most popular problems with the S/V PVR. What you could do it you don't mind trying another Firmware is to load the v3.1 Jan 08 Beta F/W into it and see if you prefer it to the 4.506 version. I installed the beta on mine and it was more stable all round for me so I didn't go back to 4.506, but others had complaints about it and went back to 4.506. The Beta is in the 'eko4 shared' link in an earlier post if you want to give it a try
    jbvid
     
  11. chris2k8

    chris2k8 Member

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    Sorry to butt in on this thread but i have had similar problems with this box. The loop cable supplied with it is very poor. With it connected i lost the bbc radio channels amongst others on tuner 2 so i split the main cable into two and ran two high quality coax's and all is fine. I tried the beta firmware and i could not get any channels to clear using it and channel scans would not work properly. I also have the problem with a recording starting and it deciding to reset itself during the recording and losing the recording i made completly.
     
  12. bobchar

    bobchar Guest

    Hi, I thought that you had to keep the original providers box connected for talkback.if so do you have to split the incoming signal 3 ways.I too am having the same issues with the loop cable and have tried 2 different boxes.
     

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