I was given An IBM Thinkpad lenovo R61i running Windows XP. On boot up I get this message: stop. c000021a {fatal system error} the windows logon process system process terminated unexpectedly with a status of 0xcoooooo5 (0x00000000 0x00000000). The system has been shut down. Sounds really bad. I have no idea what to do. Any advice would be much appreciated. Thanks in advance for the quick response. Hogan
Usually a virus. If you can, rip out the HDD, stick it in an external enclosure and hook it up to another PC, and reformat it.
Thanks. I figured the HD was either dead or infected. I'll try reformatting first. If I have to replace the HD is it hard to do?
email ibm and ask them. we have three or four door stops that used to be thinkpads before the owners played they need the right harddrives
specifications link http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=migr-68199 maintenance manual link ftp://ftp.software.ibm.com/pc/pccbbs/mobiles_pdf/42x3749_02.pdf the laptop is a sata version not ide according to this link. also shows how to take the hd out.