this is my hijackthis log please HELPPP!!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:06:27 PM, on 10/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ARPWRMSG.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Documents and Settings\Compaq_Administrator\winlogon.exe
C:\WINDOWS\system32\lphcplej0ecdt.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=64&bd=PRESARIO&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=64&bd=PRESARIO&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=64&bd=PRESARIO&pf=desktop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: {c6089151-2e94-c58a-7274-1577c5fa02e3} - {3e20af5c-7751-4727-a85c-49e21519806c} - C:\WINDOWS\system32\piuako.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: QXK Olive - {DACA1E5E-6969-4475-B758-986E883CF152} - C:\WINDOWS\wbxdpgfeqod.dll (file missing)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Windows Logon Applicationedc] C:\Documents and Settings\Compaq_Administrator\winlogon.exe
O4 - HKLM\..\Run: [lphcplej0ecdt] C:\WINDOWS\system32\lphcplej0ecdt.exe
O4 - HKLM\..\Run: [SMrhctlej0ecdt] C:\Program Files\rhctlej0ecdt\rhctlej0ecdt.exe
O4 - HKLM\..\Run: [f8d6dde2] rundll32.exe "C:\WINDOWS\system32\luyspyve.dll",b
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Valve\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [IECheck] C:\WINDOWS\IECheck.exe
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - S-1-5-18 Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://free.completeclan.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by107fd.bay107.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 11176 bytes

 

Fix the following entries with hijackthis.

You could also get the latest updates from symantec and scan in safe mode.

C:\Documents and Settings\Compaq_Administrator\winlogon.exe

C:\WINDOWS\system32\lphcplej0ecdt.exe

O2 - BHO: {c6089151-2e94-c58a-7274-1577c5fa02e3} - {3e20af5c-7751-4727-a85c-49e21519806c} - C:\WINDOWS\system32\piuako.dll (file missing)

O2 - BHO: QXK Olive - {DACA1E5E-6969-4475-B758-986E883CF152} - C:\WINDOWS\wbxdpgfeqod.dll (file missing)

O4 - HKLM\..\Run: [Windows Logon Applicationedc] C:\Documents and Settings\Compaq_Administrator\winlogon.exe

O4 - HKLM\..\Run: [lphcplej0ecdt] C:\WINDOWS\system32\lphcplej0ecdt.exe

O4 - HKLM\..\Run: [SMrhctlej0ecdt] C:\Program Files\rhctlej0ecdt\rhctlej0ecdt.exe

O4 - HKLM\..\Run: [f8d6dde2] rundll32.exe "C:\WINDOWS\system32\luyspyve.dll",b

 

Hi iTokee,

I got your PM and yes, I will help clean your computer. The problem is I am at work this weekend and really don’t have much free time. I will give you some pre-cleaning instructions that need to be performed and then I can analyze the Logs to see what needs to be done.

Let’s do a little Pre-Cleaning and Post some Logs so we can see what’s going on…

To make sure you have the latest HijackThis:
Download and rename TrendMicro HijackThis.exe (HJT)

• Double-click on HJTInstall.
• Click on the Install button.
• It will automatically place HJT in C:\Program Files\TrendMicro\HijackThis\HijackThis.exe.
• Upon install, HijackThis should open for you.
• Close HijackThis and rename it.
• Go to C:\Program Files\Trend Micro\HijackThis.exe
• Right click on HijackThis.exe and select Rename.
• Type in iTokeescan.exe and Enter.
• Right-click on iTokeescan.exe and select Send To > Desktop (create shortcut)
• From the desktop open Hijackthis. (aka iTokeescan)
• If using Windows Vista, Right-click and Run As Administrator.
• Click on the Do a system scan and save a log file button
• Hijackthis will scan and then a log will open in notepad.
• Copy and then paste the entire contents of the log in your post.
• Do not have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

Although we have renamed Hijackthis to iTokeescan.exe, we will still refer to it as Hijackthis or HJT.



Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.

Please download and install SUPERAntiSpyware Free

• Double-click SUPERAntiSypware.exe and use the default settings for installation.
• An icon will be created on your desktop. Double-click that icon to launch the program.
• If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
• Under the "Configuration and Preferences", click the Preferences... button.
• Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
• Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
o Close browsers before scanning.
o Scan for tracking cookies.
o Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen and exit the program.
• Do not run a scan just yet.


Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.

• Under Main "Select Files to Delete" choose: Select All.
• Click the Empty Selected button.
• If you use Firefox browser click Firefox at the top and choose: Select All
• Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
• If you use Opera browser click Opera at the top and choose: Select All
• Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
• Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Scan with SUPERAntiSpyware as follows:

• Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
• On the left, make sure you check C:\Fixed Drive.
• On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
• Make sure everything has a checkmark next to it and click "Next".
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
• If asked if you want to reboot, click "Yes" and reboot normally.
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
o Click Preferences, then click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
o Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

Reboot to Normal Mode


Make a HijackThis Log

• From the desktop open Hijackthis.
• If using Windows Vista, Right-click and Run As Administrator.
• Click on the Do a system scan and save a log file button
• Hijackthis will scan and then a log will open in notepad.
• Copy and then paste the entire contents of the log in your post.
Do not have Hijackthis fix anything yet. Most of what it finds will be harmless or even required



Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in your next reply.



Please post the HijackThis log, SUPERAntiSpyware Log and Uninstall list in your next reply.

This may clear a lot of your problems. Please tell me how your computer is acting after performing these steps.


2OG

 

One big tip! Stop being a tight arse and buy your security software.

 

Some stocks go up and some stocks go down.
Tip: Only buy the stocks that go UP!

 

okay my note pad is not running
so when i press view log on
SuperAntiSpyware
it wont run note pad

my computer also came up with a blew screen
with a whole bunch of computer codes
such as:

No more IRP stack locations

***STOP
0x0000000(0x0000000,0xF7AoF21b,0x0000000
blah blah blah

Beep.sys-Adress
F7BBACF2 base at F7BB9o........
Date Stamp 36B05D4e


what the hell is this crap? ahhaha

Here is the Hijackthis log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:30:33 AM, on 11/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\Compaq_Administrator\Desktop\Keepin It Clean\Ad Aware\aawservice.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\HijackThis\iTokeescan.exe.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=64&bd=PRESARIO&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=64&bd=PRESARIO&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=64&bd=PRESARIO&pf=desktop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [COMODO SafeSurf] "C:\Program Files\COMODO\SafeSurf\cssurf.exe" -s
O4 - HKLM\..\Run: [SMshcvlej0ecdt] C:\Program Files\shcvlej0ecdt\shcvlej0ecdt.exe
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Documents and Settings\Compaq_Administrator\Desktop\Keepin It Clean\COmodo\Firewall\cfp.exe" -h
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Valve\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [IECheck] C:\WINDOWS\IECheck.exe
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - S-1-5-18 Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://free.completeclan.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by107fd.bay107.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll C:\WINDOWS\system32\cssdll32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Documents and Settings\Compaq_Administrator\Desktop\Keepin It Clean\Ad Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Documents and Settings\Compaq_Administrator\Desktop\Keepin It Clean\COmodo\Firewall\cmdagent.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10114 bytes

im at a loss im sitting here with my logs
that cant be viewed =(

 

Download and run this ->
Restore Notepad

 

i tried to run it and it said
Data Execution Prevention
to help protect your computer windows has closed this program

 

Go to Safe mode.
Locate Notepad.exe
Should be here
C:/Windows/notepad.exe

Copy and paste the new one to that folder and allow it to replace it.

 

sorry i dont understand

 

LOL hey, iTokee, I am at work and will be until Sunday. I really don’t have time to give basic computer Literacy lessons. : )

Un-zip the download and it has a copy of Notepad,exe in it.
Navigate to C:/Windows/ and locate Notepad.exe there. Then copy and past the new copy to that folder. It should ask you if you want to replace the file that already exists. Say Yes to all. That should do it.

 

sorry im not so smart with computers

but it wil lstill not let
me run notepad its saying
that windows is blocking it
to help protect my computer
and it wont let me run it

 

Go here and turn off DEP -> HERE

You should be able to do it then…..

 

i got it to work by opening notepad in safe mode
then saving it then opening it with word pad

here is the log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/11/2008 at 01:59 PM

Application Version : 4.15.1000

Core Rules Database Version : 3469
Trace Rules Database Version: 1460

Scan type : Complete Scan
Total Scan Time : 02:28:23

Memory items scanned : 168
Memory threats detected : 0
Registry items scanned : 6313
Registry threats detected : 0
File items scanned : 128346
File threats detected : 15

Adware.Tracking Cookie
C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@ad.yieldmanager[2].txt
C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@revsci[2].txt
C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@advertising[1].txt
C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@mywebsearch[2].txt
C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@doubleclick[1].txt
C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@richmedia.yahoo[1].txt
C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@apmebf[1].txt
C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@mediaplex[2].txt
C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@atdmt[2].txt
C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@specificclick[2].txt
C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@chitika[2].txt
C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@msnportal.112.2o7[1].txt

Adware.180solutions/Seekmo/Zango
C:\PROGRAM FILES\NETSCAPE\NETSCAPE BROWSER\PLUGINS\NPCLNTAX.DLL

Trojan.Vundo-Variant/Small
C:\WINDOWS\SYSTEM32\BYXQKBQN.DLL

Adware.Vundo Variant/Rel
C:\WINDOWS\SYSTEM32\MCRH.TMP

 

Oh, iTokee,

May be I can pull you out of the S.I.M.C. class soon.. ; )

Now go back and follow all the instructions that I gave you.

Then:

Make sure to run the HJT Log in normal mode this time. The Safe Mode version does me no good as none of the services or applications are running and don’t show in the log..

And, if I rib you, please don’t take anything I say personally.. : p

You can find information on notepad and Data Execution Prevention by Googling them. ; )


2OG, S.I.M.C. educator

 

2OG,

i did the DEP thing but now when i try to get a log
this error pops up

RUNDLL
An exception occured while trying to run
"C:\WINDOWS\system32\sysdm.cpl,NoExecuteProcessException
C:\WINDOWS\system32\notepad.exe

 

2OG,

ps:

now when i go to settings under adavnced under performance
this error report pops up saying i cant go into the system
part, where the DEP settings are

Run a DLL as an App has encountered a problem and needs to close. We are sorry for the inconvenience

 

@2oldGeek

I'm not too good with all these logs etc. Wouldn't a complete reinstall be easier??? I'm not doubting you, just curious-I haven't a clue and am trying to learn-you obviouly know your $hit.. What I realy want to know is if you do a complete reinstall of the OS, does this reinstall erase ALL the nasties causing his problem on the HDD or are some immune to a reinstall and can only removed from these tedious operations??? Thanks

iTokee follow his instructions!

 

Hey iTokee,

Your operating System has been compromised by the Vundo Trojan and possibly some others that I cannot determine since I have not received a full Log.

As garmoon suggested, a reformat/reinstall nay be the best answer.

If you have a system disk, that came with your computer, we may be able to repair the OS so a good log can be run and examined in order to determine if a R/R is the only answer.

I will be off work in the morning and give you some options. I just don’t have the time tonight.

Thanks,
2OG

 

iTokee,

iSorry, buddy but we have reached the limit of my expertise. It is hard enough to clean a computer when working by proxies and then to have no good Logs to work with, makes it nearly impossible..

With the error messages you are receiving, it could be anything from malware to hardware problems.. Bad RAM can cause these error messages..

The best advice I can give, at this point, is to reformat and reinstall your operating system.

Read your manual for your computer. You may have a recovery partition on your HD or a Recovery CD that came with the computer… Or contact the manufacturer.

Let me know..


@garmoon,

Yes, sometimes a complete reformat/reinstall is easier except for the fact that you can loose a lot of the data you’ve been collecting for who knows how long and all your applications will have to be re-installed because they may have been the reason for this infection….

If you reformat your HD, you kill all malware infections and start with a clean slate just like it was when turned it on for the first time…. Same, no programs, no data files, etc.….

I try to use the R/R as a last resort if it is at all possible to clean it and retain your Data and Programs..

Exception: if there is a Backdoor Trojan, I will council to reformat right away…

2OG
Trying my best to save S.I.M.C.’s