I have been getting two pop up windows ULWindowseek and ULWindowURl My HJT log file is Logfile of HijackThis v1.99.1 Scan saved at 6:23:05 PM, on 6/9/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\ewido anti-malware\ewidoctrl.exe C:\WINDOWS\System32\gearsec.exe C:\WINDOWS\system32\inetsrv\inetinfo.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Norton AntiVirus\SAVScan.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\Program Files\Apoint2K\Apoint.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Apoint2K\Apntex.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe C:\Program Files\Windows Defender\MSASCui.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\AVerTV\QuickTV.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Yahoo!\Messenger\YPager.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\HARISH SAMBAMURTHY\Desktop\hijackthis\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - Global Startup: QuickTV.lnk = C:\Program Files\AVerTV\QuickTV.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {131EB16C-BD58-443F-8151-6DFBB0DA1778} (Anark Client 3.0 ActiveX Control) - http://install.anark.com/client/version3/windows-ie/en/AMClient.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835 O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqnbk/downloads/sysinfo.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130652429483 O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqnbk/downloads/msxml4.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O20 - Winlogon Notify: winrzf32 - C:\WINDOWS\SYSTEM32\winrzf32.dll O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe Thanks in advance
Hi sam2682 Please download ewido anti malware it is a free version of the program -> http://www.ewido.net/en/download/ 1. Install ewido security suite 2. When installing, under "Additional Options" uncheck.. * Install background guard * Install scan via context menu 3. Launch ewido, there should be an icon on your desktop, double-click it. 4. The program will now open to the main screen. 5. When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment. 6. You will need to update ewido to the latest definition files. * On the left hand side of the main screen click update. * Then click on Start Update. 7. The update will start and a progress bar will show the updates being installed. (the status bar at the bottom will display ("Update successful") If you are having problems with the updater, you can use this link to manually update ewido. ewido manual updates -> http://www.ewido.net/en/download/updates/ Once the updates are installed do the following: Reboot your computer in SafeMode by doing the following: 1. Restart your computer 2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8. 3. Instead of Windows loading as normal, a menu should appear 4. Select the first option, to run Windows in Safe Mode. Launch ewido: * Click on scanner * Click on Complete System Scan and the scan will begin. * You will be prompted to clean the first infection. * Select "Perform action on all infections", then proceed. * Once the scan has completed, there will be a button located on the bottom of the screen named Save report * Click Save report. * Save the report .txt file to your desktop or a location where you can find it easily. Close ewido security suite. Reboot back to normal mode Send a fresh HjT log and ewido report.
Hi Thanks for the response..I had carried out the same steps some time back and the logs were --------------------------------------------------------- ewido anti-malware - Scan report --------------------------------------------------------- + Created on: 4:41:50 PM, 6/9/2006 + Report-Checksum: C60C67CA + Scan result: HKLM\SOFTWARE\Classes\WinRes.WindowsResources.1 -> Adware.CoolWebSearch : Cleaned with backup C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll -> Adware.Minibug : Cleaned with backup :mozilla.7:C:\RECYCLER\NPROTECT\00000004.MOZ -> TrackingCookie.Masterstats : Cleaned with backup :mozilla.6:C:\RECYCLER\NPROTECT\00000006.MOZ -> TrackingCookie.Masterstats : Cleaned with backup :mozilla.7:C:\RECYCLER\NPROTECT\00000006.MOZ -> TrackingCookie.2o7 : Cleaned with backup :mozilla.8:C:\RECYCLER\NPROTECT\00000006.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.9:C:\RECYCLER\NPROTECT\00000006.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.10:C:\RECYCLER\NPROTECT\00000006.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.6:C:\RECYCLER\NPROTECT\00000008.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.7:C:\RECYCLER\NPROTECT\00000008.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.8:C:\RECYCLER\NPROTECT\00000008.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.11:C:\RECYCLER\NPROTECT\00000008.MOZ -> TrackingCookie.2o7 : Cleaned with backup :mozilla.12:C:\RECYCLER\NPROTECT\00000008.MOZ -> TrackingCookie.Masterstats : Cleaned with backup :mozilla.6:C:\RECYCLER\NPROTECT\00000010.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.7:C:\RECYCLER\NPROTECT\00000010.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.8:C:\RECYCLER\NPROTECT\00000010.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.9:C:\RECYCLER\NPROTECT\00000010.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.12:C:\RECYCLER\NPROTECT\00000010.MOZ -> TrackingCookie.2o7 : Cleaned with backup :mozilla.13:C:\RECYCLER\NPROTECT\00000010.MOZ -> TrackingCookie.Masterstats : Cleaned with backup :mozilla.7:C:\RECYCLER\NPROTECT\00000016.MOZ -> TrackingCookie.2o7 : Cleaned with backup :mozilla.9:C:\RECYCLER\NPROTECT\00000016.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.10:C:\RECYCLER\NPROTECT\00000016.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.11:C:\RECYCLER\NPROTECT\00000016.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.12:C:\RECYCLER\NPROTECT\00000016.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.13:C:\RECYCLER\NPROTECT\00000016.MOZ -> TrackingCookie.Masterstats : Cleaned with backup :mozilla.6:C:\RECYCLER\NPROTECT\00000036.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.7:C:\RECYCLER\NPROTECT\00000036.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.8:C:\RECYCLER\NPROTECT\00000036.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.8:C:\RECYCLER\NPROTECT\00000037.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.9:C:\RECYCLER\NPROTECT\00000037.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.10:C:\RECYCLER\NPROTECT\00000037.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.8:C:\RECYCLER\NPROTECT\00000038.MOZ -> TrackingCookie.2o7 : Cleaned with backup :mozilla.9:C:\RECYCLER\NPROTECT\00000038.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.10:C:\RECYCLER\NPROTECT\00000038.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.11:C:\RECYCLER\NPROTECT\00000038.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.6:C:\RECYCLER\NPROTECT\00000040.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.7:C:\RECYCLER\NPROTECT\00000040.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.8:C:\RECYCLER\NPROTECT\00000040.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.9:C:\RECYCLER\NPROTECT\00000040.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.10:C:\RECYCLER\NPROTECT\00000040.MOZ -> TrackingCookie.2o7 : Cleaned with backup :mozilla.6:C:\RECYCLER\NPROTECT\00000041.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.7:C:\RECYCLER\NPROTECT\00000041.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.8:C:\RECYCLER\NPROTECT\00000041.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.9:C:\RECYCLER\NPROTECT\00000041.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.12:C:\RECYCLER\NPROTECT\00000041.MOZ -> TrackingCookie.2o7 : Cleaned with backup :mozilla.6:C:\RECYCLER\NPROTECT\00000042.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.7:C:\RECYCLER\NPROTECT\00000042.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.8:C:\RECYCLER\NPROTECT\00000042.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.9:C:\RECYCLER\NPROTECT\00000042.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.10:C:\RECYCLER\NPROTECT\00000042.MOZ -> TrackingCookie.2o7 : Cleaned with backup :mozilla.8:C:\RECYCLER\NPROTECT\00000043.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.9:C:\RECYCLER\NPROTECT\00000043.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.10:C:\RECYCLER\NPROTECT\00000043.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.11:C:\RECYCLER\NPROTECT\00000043.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.12:C:\RECYCLER\NPROTECT\00000043.MOZ -> TrackingCookie.2o7 : Cleaned with backup :mozilla.6:C:\RECYCLER\NPROTECT\00000044.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.7:C:\RECYCLER\NPROTECT\00000044.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.8:C:\RECYCLER\NPROTECT\00000044.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.11:C:\RECYCLER\NPROTECT\00000044.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.12:C:\RECYCLER\NPROTECT\00000044.MOZ -> TrackingCookie.2o7 : Cleaned with backup :mozilla.7:C:\RECYCLER\NPROTECT\00000046.MOZ -> TrackingCookie.2o7 : Cleaned with backup :mozilla.9:C:\RECYCLER\NPROTECT\00000046.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.10:C:\RECYCLER\NPROTECT\00000046.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.11:C:\RECYCLER\NPROTECT\00000046.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.12:C:\RECYCLER\NPROTECT\00000046.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.8:C:\RECYCLER\NPROTECT\00000047.MOZ -> TrackingCookie.2o7 : Cleaned with backup :mozilla.9:C:\RECYCLER\NPROTECT\00000047.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.10:C:\RECYCLER\NPROTECT\00000047.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.11:C:\RECYCLER\NPROTECT\00000047.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.12:C:\RECYCLER\NPROTECT\00000047.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.8:C:\RECYCLER\NPROTECT\00000048.MOZ -> TrackingCookie.2o7 : Cleaned with backup :mozilla.9:C:\RECYCLER\NPROTECT\00000048.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.10:C:\RECYCLER\NPROTECT\00000048.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.11:C:\RECYCLER\NPROTECT\00000048.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.12:C:\RECYCLER\NPROTECT\00000048.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.8:C:\RECYCLER\NPROTECT\00000049.MOZ -> TrackingCookie.2o7 : Cleaned with backup :mozilla.9:C:\RECYCLER\NPROTECT\00000049.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.10:C:\RECYCLER\NPROTECT\00000049.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.11:C:\RECYCLER\NPROTECT\00000049.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.12:C:\RECYCLER\NPROTECT\00000049.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.8:C:\RECYCLER\NPROTECT\00000055.MOZ -> TrackingCookie.2o7 : Cleaned with backup :mozilla.9:C:\RECYCLER\NPROTECT\00000055.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.10:C:\RECYCLER\NPROTECT\00000055.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.11:C:\RECYCLER\NPROTECT\00000055.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup :mozilla.12:C:\RECYCLER\NPROTECT\00000055.MOZ -> TrackingCookie.Yieldmanager : Cleaned with backup ::Report End hjt log Logfile of HijackThis v1.99.1 Scan saved at 6:23:05 PM, on 6/9/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\ewido anti-malware\ewidoctrl.exe C:\WINDOWS\System32\gearsec.exe C:\WINDOWS\system32\inetsrv\inetinfo.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Norton AntiVirus\SAVScan.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\Program Files\Apoint2K\Apoint.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Apoint2K\Apntex.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe C:\Program Files\Windows Defender\MSASCui.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\AVerTV\QuickTV.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Yahoo!\Messenger\YPager.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\HARISH SAMBAMURTHY\Desktop\hijackthis\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - Global Startup: QuickTV.lnk = C:\Program Files\AVerTV\QuickTV.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {131EB16C-BD58-443F-8151-6DFBB0DA1778} (Anark Client 3.0 ActiveX Control) - http://install.anark.com/client/version3/windows-ie/en/AMClient.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835 O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqnbk/downloads/sysinfo.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130652429483 O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqnbk/downloads/msxml4.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O20 - Winlogon Notify: winrzf32 - C:\WINDOWS\SYSTEM32\winrzf32.dll O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe i still have the same problem and the windows popup.. I will also do the steps you have told again and post the logs.. Thanks Sam
Hi sam2682 Download Killbox to your desktop -> http://www.downloads.subratam.org/KillBox.zip Unzip it to your desktop. Run Killbox.exe -> Choose Delete on Reboot -> Click All Files option. Copy the following lines to your clipboard (choose text with your mouse, press CTRL+C or copy) C:\WINDOWS\SYSTEM32\winrzf32.dll Then go back to Killbox -> go to File -> choose Paste from Clipboard -> Click the red-white Delete File option. -> Click Yes to Delete on Reboot question -> Click OK to any PendingFileRenameOperations requests (and tell me if you get any of these!) -> Restart your computer if Killbox won't do it. (If you get this error when running Killbox: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid.", download Missingfilessetup.exe form here to your desktop and run the file, then try running killbox -> http://www.eudaemonia.me.uk/downloads/Files/missingfilesetup.exe) When comp is running after removin, Scan hijack this and check O20 - Winlogon Notify: winrzf32 - C:\WINDOWS\SYSTEM32\winrzf32.dll Close all programs exept hijackthis and click Fix Checked Boot comp and send fresh hijacthis log
Hi I carried out all the steps you told.. I did not get any messages or error messages.. The system restarted as soon as i clicked the reboot option.. Everything went on well.. This is the log file i have.. Logfile of HijackThis v1.99.1 Scan saved at 9:53:03 PM, on 6/9/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Apoint2K\Apoint.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\ewido anti-malware\ewidoctrl.exe C:\WINDOWS\System32\gearsec.exe C:\WINDOWS\system32\inetsrv\inetinfo.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Apoint2K\Apntex.exe C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Norton AntiVirus\SAVScan.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe C:\Program Files\Windows Defender\MSASCui.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\AVerTV\QuickTV.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\wuauclt.exe C:\Documents and Settings\HARISH SAMBAMURTHY\Desktop\hijackthis\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - Global Startup: QuickTV.lnk = C:\Program Files\AVerTV\QuickTV.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {131EB16C-BD58-443F-8151-6DFBB0DA1778} (Anark Client 3.0 ActiveX Control) - http://install.anark.com/client/version3/windows-ie/en/AMClient.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835 O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqnbk/downloads/sysinfo.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130652429483 O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqnbk/downloads/msxml4.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe so is the problem solved ? can you tell me what was that file which was missing and which was fixed.. Thanks again.. Sam
It's ok. Killbox don't work if there are some particular files in your comp. It works, so there are no missing files You remove MediaTickets malware Info: http://castlecops.com/o20list-167.html Log is okei.