I KEEP GET THIS (Track following error) WHEN I TRY TO BURN DVD..I AM USING ROXIO 7....DO YOU THINK I NEED A FIRMWARE UP GRADE FOR MY BURNER?.(GENERIC DVD RW 8XMax) ..THIS WHAT THE REPORT LOOKS LIKE- Owner 1C80-*serial number removed by creaky* Windows XP 6.0 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/02/2004 12:54:32 PM NT-SPTI used Nero Version: 7.5.9.0 Internal Version: 7, 5, 9, 0 Recorder: <GENERIC DVD RW 8XMax> Version: 150I - HA 1 TA 0 - 7.5.9.0 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <ME2588O KIG323N >Version: 1.0 - HA 1 TA 1 - 7.5.9.0 Adapter driver: <SCSI> HA 1 === Scsi-Device-Map === CdRomPeripheral : ME2588O KIG323N 1.0 ab7aa0gt Port 4 ID 0 DMA: Off CdRomPeripheral : ME2588O KIG323N 1.0 ab7aa0gt Port 4 ID 1 DMA: Off === CDRom-Device-Map === GENERIC DVD RW 8XMax D: CDRom0 ME2588O KIG323N E: CDRom1 ME2588O KIG323N F: CDRom2 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 73400320 (0) Byte BUFE : 0 Physical memory : 502MB (514752kB) Free physical memory: 321MB (328744kB) Memory in use : 36 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 14.4.2008 UDF/ISO compilation 3:09:41 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 3:09:41 PM #2 Phase 112 File dlgbrnst.cpp, Line 1746 DVD-Video files reallocation started 3:09:41 PM #3 Phase 114 File dlgbrnst.cpp, Line 1746 DVD-Video files reallocation completed (no file modified) 3:09:41 PM #4 Text 0 File Isodoc.cpp, Line 6509 UDF document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 UDF Mode : UDF/ISO bridge UDF Options : automatic UDF Revision : 1.02 UDF Partition Type : physical ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : FALSE Allow pathdepth more than 8 directories : FALSE Allow more than 255 characters in path : FALSE Write ISO9660 ;1 file extensions : TRUE 3:09:41 PM #5 Phase 111 File dlgbrnst.cpp, Line 1746 DVD-Video files sorted 3:09:42 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3332 First writeable address = 0 (0x00000000) 3:09:42 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3332 First writeable address = 0 (0x00000000) 3:09:42 PM #8 Text 0 File Burncd.cpp, Line 3451 Turn on Disc-At-Once, using DVD media 3:09:42 PM #9 Text 0 File DlgWaitCD.cpp, Line 306 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 1263231 (280:43.06, 2467MB) 3:09:42 PM #10 Text 0 File DlgWaitCD.cpp, Line 318 Write in overburning mode: NO (enabled: CD) 3:09:42 PM #11 Text 0 File DlgWaitCD.cpp, Line 2903 Recorder: GENERIC DVD RW 8XMax, Media type: DVD-R Disc Manufacturer: SONY08 - D1 Disc Application Code: 64, Disc Physical Code: 193 3:09:42 PM #12 Text 0 File DlgWaitCD.cpp, Line 490 >>> Protocol of DlgWaitCD activities: <<< ========================================= 3:09:42 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 821 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 1263232 (1263232) = #1263232/280:43.7 relocatable, disc pos for caching/writing not required/ required -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1263232 blocks [D: GENERIC DVD RW 8XMax] -------------------------------------------------------------- 3:09:42 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1024 Prepare [D: GENERIC DVD RW 8XMax] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: Idx 0 Idx 1 Next Trk 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2587099136, ISRC "" DAO layout: =========== ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 0 | 0x41 | 1263232 | 0 | 0x00 0 | 1 | 1 | 0x41 | 1263232 | 0 | 0x00 1263232 | lead-out | 1 | 0x41 | 0 | 0 | 0x00 3:09:42 PM #15 Text 0 File SCSIPTICommands.cpp, Line 209 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 3:09:42 PM #16 Phase 24 File dlgbrnst.cpp, Line 1746 Caching of files started 3:09:42 PM #17 Text 0 File Burncd.cpp, Line 4278 Cache writing successful. 3:09:42 PM #18 Phase 25 File dlgbrnst.cpp, Line 1746 Caching of files completed 3:09:42 PM #19 Phase 36 File dlgbrnst.cpp, Line 1746 Burn process started at 8x (11,080 KB/s) 3:09:42 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2743 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 3:09:42 PM #21 Text 0 File DVDR.cpp, Line 3058 Recording mode: Sequential Recording Mode 3:09:42 PM #22 Text 0 File DVDR.cpp, Line 3214 Start write address at LBA 0 DVD high compatibility mode: Yes 3:09:42 PM #23 Text 0 File Cdrdrv.cpp, Line 9234 ---- DVD Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26127F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 0 h Start sector number of the next Border-In: 0 h Media Specific [16..63]: 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 3:19:16 PM #24 SPTI -1119 File SCSIPassThrough.cpp, Line 179 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1119) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x09 Sense Qual: 0x03 CDB Data: 0x2A 00 00 0E 26 C0 00 00 20 00 00 00 Sense Area: 0x70 00 04 00 00 00 00 0A 00 00 00 00 09 03 Buffer x235654c0: Len x10000 0x00 00 01 BA 45 44 25 32 BC C3 01 89 C3 F8 00 00 0x01 E0 07 EC 81 00 0A FF FF FF FF FF FF FF FF FF 0xFF D0 19 9E C7 43 7A 43 E7 F4 4E 6A BA E4 F7 1D 3:19:17 PM #25 CDR -1119 File Writer.cpp, Line 299 Track following error D: GENERIC DVD RW 8XMax 3:19:19 PM #26 Text 0 File DVDR.cpp, Line 3434 EndDAO: Last written address was 927423 3:19:19 PM #27 Phase 38 File dlgbrnst.cpp, Line 1746 Burn process failed at 8x (11,080 KB/s) 3:19:21 PM #28 Text 0 File SCSIPTICommands.cpp, Line 254 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 3:19:28 PM #29 Text 0 File Cdrdrv.cpp, Line 10467 DriveLocker: UnLockVolume completed 3:19:28 PM #30 Text 0 File SCSIPTICommands.cpp, Line 411 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL Existing drivers: File 'Drivers\ADPU160M.SYS': Ver=6.4.645.100 (NT.051018-1332), size=98408 bytes, created 11/02/2006 4:50:35 AM File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=9464 bytes, created 02/02/2007 4:00:00 AM File 'Drivers\PXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 05/01/2007 3:00:00 AM (Prassi/Veritas driver for win 2K) File 'Drivers\scsiport.sys': Ver=6.0.6000.16386 (vista_rtm.061101-2205), size=140392 bytes, created 11/02/2006 4:50:59 AM (Adapter driver for src) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
First turn off yout CAP LOCK, it is rude and against forum rules. Next you have Roxio installed but this is a Nero log. CDRALW2K.SYS is the Roxio driver. Nero and Roxio do not get along, so pick one. Search the web for Roxio zap tool to get rid of Roxio. Uninstall Nero and run the clean tool to get rid of Nero. http://www.nero.com/enu/downloads-cleantools.html If you keep Nero update to 7.10.1.0. http://www.filehippo.com/download_nero_7_premium/?2893 You could use a firmware update but I do not know where to get one for a GENERIC DVD RW 8XMax. You should slow the burn rate to 4x.
i am so sorry about the caps lock...it is my mistake it is not roxio, it is nero 7...what do you think is happening there?
Old DVD burner with old firmware. As to the last reason, it would be better just to buy a new burner.
=== Scsi-Device-Map === CdRomPeripheral : ME2588O KIG323N 1.0 ab7aa0gt Port 4 ID 0 DMA: Off CdRomPeripheral : ME2588O KIG323N 1.0 ab7aa0gt Port 4 ID 1 DMA: Off === CDRom-Device-Map === GENERIC DVD RW 8XMax D: CDRom0 ME2588O KIG323N E: CDRom1 <--------------? ME2588O KIG323N F: CDRom2 <--------------? ======================= you seem to have 3x dvd drives, is this right? theres more going on there than the dvd drive burn prob. --------------------- do you have virtual drives loaded? use roxioxap tool, to dump roxio apps and it cleans registry for you aswell... uninstall nero, then use your version of nero clean tool from nero website... uninstall the ide/atapi controller from DEVICE MANAGER and reboot pc... get all the latest drivers from the makers of your motherboard and install them... then re-install nero (new updated version!)
