All the software tells me not to do anything without help, can anyone pick up on the problem and tell me how to get rid of it? Logfile of HijackThis v1.99.1 Scan saved at 5:55:51 PM, on 12/9/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\eHome\ehSched.exe c:\program files\mcafee.com\agent\mcdetect.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe c:\PROGRA~1\mcafee.com\agent\mctskshd.exe c:\PROGRA~1\mcafee.com\vso\OasClnt.exe C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe c:\program files\mcafee.com\vso\mcvsshld.exe c:\program files\mcafee.com\agent\mcagent.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\WINDOWS\ehome\ehtray.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\stsystra.exe C:\WINDOWS\sm56hlpr.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe C:\Program Files\Ford Motor Company\IDS\Runtime\Starburst.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe C:\Program Files\Ford Motor Company\IDS\Runtime\EngineeringFeedback.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Messenger\msmsgs.exe C:\PROGRA~1\MICROS~4\wcescomm.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe C:\Program Files\BigFix\bigfix.exe C:\Program Files\Ford Motor Company\IDS\Runtime\XMLRegistryD.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\PROGRA~1\MICROS~4\rapimgr.exe c:\progra~1\mcafee.com\vso\mcvsftsn.exe C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Teradyne\TDSNetSetup.exe C:\Program Files\Ford Motor Company\IDS\Runtime\CodeServeD.exe C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe C:\Program Files\Ford Motor Company\IDS\Runtime\TDSNetConfig.exe C:\WINDOWS\system32\dllhost.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe C:\WINDOWS\eHome\ehmsas.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe C:\Documents and Settings\Administrator\My Documents\My Pictures\New Folder\New Folder\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dejazzd.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Consumer&Br=GTW&Loc=ENG_US&Sys=PTB&M=NX560X R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/g/startpage.html?Ch=Consumer&Br=GTW&Loc=ENG_US&Sys=PTB&M=NX560X O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Tabman Control BHO - {1E1B2879-88FF-11D2-8D96-D7ACAC95951F} - (no file) O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll O2 - BHO: TM_BHO Class - {60EC89B7-367D-402B-8C55-30FAEB32A705} - C:\Program Files\Ford Motor Company\IDS\Runtime\TMControl.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Gateway Extended Warranty] "C:\Program Files\Gateway\GWCares\GWCares.exe" O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe" O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [Starburst] C:\Program Files\Ford Motor Company\IDS\Runtime\Starburst.exe O4 - HKLM\..\Run: [Feedback] C:\Program Files\Ford Motor Company\IDS\Runtime\EngineeringFeedback.exe O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" O4 - HKCU\..\Run: [Power2GoExpress] NA O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MICROS~4\wcescomm.exe" O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe O4 - Startup: Dora Fairytale Adventures Registration.lnk = E:\ATR1.exe O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe O4 - Global Startup: Bluetooth.lnk = ? O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: PFMAutoUpdate.Exe.lnk = C:\Program Files\Ford Motor Company\PFM\Ford\PDS\Utils\pfmautoupdate.exe O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1160833016609 O16 - DPF: {C7DC40E0-6601-4530-9AFB-68506CAE2628} (InstallShield Setup Player 2K2) - http://qa.nsapp.fordtechservice.dealerconnection.com/vdirs/wds/IDS_WebInstall/IDS45/setup.exe O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712...amai.com/6712/player/install3.5/installer.exe O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: TDSNetSetup - Unknown owner - C:\Program Files\Common Files\Teradyne\TDSNetSetup.exe" "C:\Program Files\Ford Motor Company\IDS\Runtime (file missing)
make sure your antivirus is up to date and run a full scan in safe mode and check out this thread for a solution that should help http://forums.afterdawn.com/thread_view.cfm/438912#2655810
