Hi, I was on p2p last week and when I opened a folder my norton security appeared telling me I was infected with a trojan horse and was at high risk, and couldn't remove it. Plenty of times norton said I was infected but also, right there and then it would say it removed the trojan horse or whatever infected my computer. i tried the full system scan, but it detects nothing, I also went to the "check security" where norton does a system scan online, but that returned safe. I was going to do a "system restore" but that means i'd lose whatever programmes I downloaded since then. Could this trojan horse go undetected? Any way of getting rid of this, or even detecting it?
try running windows in safemode to see if norton gets rid of trojan. try deleting the file if you know what it is & located in safemode. do an online scan with this link http://housecall.trendmicro.com/housecall/start_corp.asp download, update & run avg7 free edition from this link http://www.grisoft.com/doc/71/lng/us/tpl/tpl01
Hi, how do I run windows in safe mode. Too be quite honest I can't remember what file it was. I'll give your other suggestions a try though. thanks
to get into safemode, will have to restart the computer & just after the post screen start tapping the f8 button til a menu comes up. this this menu will have safe mode probably near the top , select that than windows will load. a warning comes up saying you are running in safe mode press enter. the screen will not look the same as normal mode
Hi, ill give safe mode a try first cause its takin a while to get in the system scan website for some reason. So when I start in safe mode, just carry on til i'm finished doin the norton scan and when i'm totally finished, just restart my pc and it'll back to normal ?
