Trying to use a USB to serial converter cable with Windows Vista

Discussion in 'Digital TV - UK & Europe' started by JayDoyle, Mar 27, 2009.

  1. JayDoyle

    JayDoyle Member

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    Hi there,
    I hope you can help me. I have a USB to serial converter cable that I am trying to use on my laptop which has Windows Vista on it. When I plug the cable in, Vista will recognise it and go off looking for a driver, which it never finds. I have downloaded 4 generic drivers and Vista still will not install any of them. If I go into device manager, the cable appears under other devices and just says that a driver has not been loaded. I have lots of different ways of installing drivers but to no avail.
    Has anybody encountered the same problem? Any solutions or suggestions?
    Kind Regards,
    Jay.
     
  2. djscoop

    djscoop Active member

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    do you have a manufacturer or model number of the device? is it just a cable or is it an external device?
     
  3. JayDoyle

    JayDoyle Member

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    Hi there,
    It's just a USB to serial converter cable with a null modem cable for doing software updates on my TV box. Its pretty much a generic cable. Nothing special about it.
    Kind Regards,
    Jay.
     
  4. ddp

    ddp Moderator Staff Member

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    moved to correct forum as that information is here as i've seen it so start searching.
     
  5. HiTeck

    HiTeck Regular member

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    Any chance of you putting a link up of what you have bought?.
     
  6. djscoop

    djscoop Active member

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    yes please post as much info about it as possible...even a picture if you can't find a manufacturer or model number
     
  7. JayDoyle

    JayDoyle Member

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  8. djscoop

    djscoop Active member

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    you say that you are running vista on your laptop. according to the above system requirements it doesn't list vista as a supported operating system. if you have access to another computer with XP, try it on that computer and see if it works.
     

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