unable to burn a dvd with any burning software, nero,dvd shrink,burn-on, deepburner,finalburn, etc.

Hi, Hope somebody can help, as the subject title says,i'm finding it impossible to burn with any burning software at present. When opening nero 6 i get the following message : 'HARDWARE ACCELERATION IS DEACTIVATED. SOME CAPTURE DEVICES MAY NOT WORK PROPERLY. YOU CAN ACTIVATE HARDWARE ACCELERATION USING THE DIRECT X DIAGNOSTICS TOOL'. don't know if this is the problem. Also when checking the Nero toolkit, i get the following message ; 16 BIT MS-DOS SUBSYSTEM. C:\WINDOWS\SYSTEM 32\cmd.exe C:\PROGRA~1\SYMANTEC\S32 EVNT1.DLL INITIALIZATION. It then prompts me to close the application. Just as a note, i used to be able to burn with no problem, i can't understand whats gone wrong. It's doing my head in !!

 

are you able to get a log file at any point which you can produce in your next post, also have you considered turning your symantec products off just to see if they are interfering with the burn

 

sounds like your system is bad..... try rebooting and see if your computer resets itself. you could have a virus.... what else doesn't work????

 

Skyryder,
tried to burn using nero 6 again this is the logfile it produced ;

1A23-0071-2052-4492-0266-5494

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.57 (1008), size=48128 bytes, created 23/12/1997 02:23:24
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 17/06/2003 15:25:04
Nero version: 6.0.0.19 (Nero Express)
Recorder: <_NEC DVD_RW ND-3520A> Version: 1.04 - HA 2 TA 1 - 6.0.0.19
Adapter driver: <atapi> HA 2
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <SONY DVD-ROM DDU1613 >Version: 9YS2 - HA 1 TA 1 - 6.0.0.19
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : Maxtor 6Y080L0 atapi Port 1 ID 0 DMA: On
CdRomPeripheral : SONY DVD-ROM DDU1613 atapi Port 1 ID 1 DMA: On
CdRomPeripheral : _NEC DVD_RW ND-3520A atapi Port 2 ID 1 DMA: On

=== CDRom-Device-Map ===
SONY DVD-ROM DDU1613 E: CDRom0
_NEC DVD_RW ND-3520A F: CDRom6
=======================

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 511MB (523760kB)
Free physical memory: 156MB (160360kB)
Memory in use : 69 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

9.10.2007
UDF/ISO compilation
22:23:21 #1 Phase 112 File dlgbrnst.cpp, Line 1843
DVD-Video files reallocation started

22:23:21 #2 Phase 114 File dlgbrnst.cpp, Line 1843
DVD-Video files reallocation completed (no file modified)

22:23:21 #3 Text 0 File Isodoc.cpp, Line 5950
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

22:23:21 #4 Phase 111 File dlgbrnst.cpp, Line 1843
DVD-Video files sorted

22:23:21 #5 Text 0 File Reader.cpp, Line 118
Reader running

22:23:21 #6 ISO9660GEN -11 File geniso.cpp, Line 3882
First writeable address = 0 (0x00000000)

22:23:22 #7 ISO9660GEN -11 File geniso.cpp, Line 3882
First writeable address = 0 (0x00000000)

22:23:22 #8 Text 0 File Burncd.cpp, Line 3198
Turn on Disc-at-once, using DVD media

22:23:22 #9 Text 0 File DlgWaitCD.cpp, Line 230
Last possible write address on media: 2298495 (510:46.45)
Last address to be written: 965039 (214:27.14)

22:23:22 #10 Text 0 File DlgWaitCD.cpp, Line 235
Write in overburning mode: FALSE

22:23:22 #11 Text 0 File DlgWaitCD.cpp, Line 1949
Recorder: _NEC DVD_RW ND-3520A, Media type: DVD-R
Disc Manufacturer: RITEKF - 1
Disc Application Code: 64, Disc Physical Code: 193

22:23:22 #12 Text 0 File DlgWaitCD.cpp, Line 394
>>> Protocol of DlgWaitCD activities: <<<
=========================================

22:23:22 #13 Text 0 File ThreadedTransferInterface.cpp, Line 769
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 965040 (965040) = #965040/214:27.15
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 965040 blocks [_NEC DVD_RW ND-3520A ]
--------------------------------------------------------------

22:23:22 #14 Text 0 File ThreadedTransferInterface.cpp, Line 938
Prepare recorder [_NEC DVD_RW ND-3520A ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 1976709120, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
-150 | lead-in | 0 | 0x00 | 0x41
-150 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
965040 | lead-out | 1 | 0x00 | 0x41

22:23:22 #15 Phase 24 File dlgbrnst.cpp, Line 1843
Caching of files started

22:23:22 #16 Phase 25 File dlgbrnst.cpp, Line 1843
Caching of files completed

22:23:22 #17 Phase 36 File dlgbrnst.cpp, Line 1843
Burn process started at 2x (2,760 KB/s)

22:23:22 #18 Text 0 File ThreadedTransferInterface.cpp, Line 2136
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

22:23:22 #19 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 12:21,704 (741704ms) -> OK

22:23:22 #20 Text 0 File DVDR.cpp, Line 1457
Recording mode: Sequential Recording Mode

22:23:22 #21 Text 0 File Mmc.cpp, Line 19195
Set BUFE: JustLink -> ON

22:23:22 #22 Text 0 File DVDR.cpp, Line 1572
Start write address at LBA 0
DVD high compatibility mode: Yes

22:23:22 #23 Text 0 File Cdrdrv.cpp, Line 7912
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Media Specific:
60 00 10 20 30 40 50 00 - 00 00 21 00 00 00 00 00 `...0@P...!.....
02 FE 10 00 02 FF A0 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

22:23:22 #24 SCSI -1046 File Cdrdrv.cpp, Line 1205
SCSI Exec, HA 2, TA 1, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x05
CDB Data: 0x53 0x00 0x00 0x00 0x00 0x00 0x0E 0xB9 0xB0 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x30 0x05

22:23:22 #25 CDR -1046 File ThreadedTransferInterface.cpp, Line 1540
Illegal disc

22:23:22 #26 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1540
Could not perform start of Disc-at-once

22:23:22 #27 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK

22:23:22 #28 Phase 38 File dlgbrnst.cpp, Line 1843
Burn process failed at 2x (2,760 KB/s)


Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 24/07/2006 04:00:00
File 'Drivers\ASPI32.SYS': Ver=4.57 (1008), size=23936 bytes, created 23/12/1997 03:02:46
File 'Drivers\PXHELP20.SYS': Ver=3.00.40a, size=36528 bytes, created 24/07/2006 04:00:00 (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 03/08/2004 21:59:44 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Any help you can offer is greatly appreciated.

Ihoe,
to answer your qestion, no i have no viruse, everything else works and a re-boot did nothing.
Any help you can offer is greatly appreciated.

 

first take out your Nero Serial #....... it starts with 1A...... you can find the edit button to your reply where you posted your log on the top right of your reply! the icon looks like a pen on paper..... edit out your serial #!

your firmware is 1.04........ and if you check for new firmware at The Firmware Page you'll see that for your drive 3.07 is available, found here: http://forum.rpc1.org/dl_firmware.php?download_id=2005

you have the oldest version of Nero.... and it's not even the best version of Nero 6........Version 6 isn't supported by Nero anymore since version 8 came out! Version 8 is a little buggy..... I would upgrade to verion 7.10.1.0............ save your serial # and uninstall Nero.... then install Nero 7.10.1.0: http://www.filehippo.com/download_nero_7_premium/

you have the minimum of RAM..... it would be nice to have more ..... do not multi task, or go on the internet..... even shut down some unnecessary programs running in the back ground.... even shut down your virus protection while burning!

burning too slow is just as bad as burning too fast! Burn at half the rated speed of the disk.... 4x-8x should be good..... if Nero only shows you 2x burning speed for an 8x or 16x disk then Nero and your drive is not recognizing your media! You should be able to burn your disks at 4x-8x! otherwise get better media! Taiyo Yuden or Verbatim! and make sure you update your firmware for your drive!

seeeeeeee ... DOESN'T LIKE DISK!

this is a Roxio/Sonic file that interferes with Nero burning! Uninstall Roxio/Sonic programs and do a registry clean with CCleaner and defrag and reboot!

try ALL these suggestions and I'm sure you'll be ok! good luck!

 

Ihoe, thanks. I followed your instructions and it burned perfectly. You are a genius, i really appreciate all your help, thanks again.

 

@jumpinjax......... thank you for thinking I'm a genius, but truth be known I am far from it! I am just giving back what I received from AfterDawn! PayItFoward...... what you get you give back. And in the future try to do the same..... this is what makes Afterdawn great! Welcome to Afterdawn! And I'm glad my suggestions worked out for you!

 

i wouldnt say that ihoe you've been around as long as me and i think your a genius although gwendolin may have something to say about that.(since she's the queen of nero log files)

@ jumpinjax: sorry for getting back so late , work beckoned and you know...........anyway ihoe sorted ya..........

i would suggest that you did update your ram to about a gig or even double that if possible.512 is acceptable in most cases but no one ever tells you how much is enough.But i am ......

 

@skyryder............

I joined 2 years before you.

 

@skyrider, Flattery will get you "nowhere"??

@IHoe....good job, Nero forum is in good hands!!!

 

so you joined in 2002

@gwendolin: are you sure about that?

 

Absolutely CERTAIN!!

 

arrrrrrrrhhhhhh gwenie wheres all the fun , you havent lost it have you.