Unable to install nero7 after completly uninstalling

Discussion in 'Nero discussion' started by razor8, Jun 5, 2006.

  1. razor8

    razor8 Member

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    Hi there, I am having a problem reinstalling nero7. Was having a few problems with it so decided to install it again, and then get the latest update as suggested in the forums. Had a search through the forums and followed some instructions to run the nero clean tool7. Did this but I am now getting the following error when starting the installation

    "Internal Error: Custom Action DLL crashed on last call in function 'NeroAg_ExecPreInstallTask'. The installer must now exit. Crash Thread ID 1360 Current Thread ID 3260".

    Think the version I am using in 7.0.0.0. Any help would be great, thank you.
     
  2. gwendolin

    gwendolin Senior member

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  3. razor8

    razor8 Member

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    Thanks will give it a go now.
     
  4. razor8

    razor8 Member

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    Ran the Nero7 clean tool a few more times, also ran Mircosoft's Windows Install Clean Up tool. Deleted all registry entries that related to Nero and Ahead too. Have installed the version you gave me the link too. All appears to be working good now.
    Thanks for you help.
     

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