uninstalling nero

Discussion in 'Nero discussion' started by Nik1234, Nov 19, 2007.

  1. Nik1234

    Nik1234 Member

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    i recently installed nero 7 on my vista laptop. it didnt work because it is not compatiable. so i then tried to install nero 8 but it comes up with an error saying it cannot uninstall the previous edition. windows stops working and an internal error comes up:

    custom action DLL crashed on last call function NeroAg_unregisterComEx. the installer must now exit.
    crash thread ID 2140
    current Thread 7700

    i tried manually uninstalling it by going into uninstall programs but still the same problem. i also try to insert the original cd to uninstall but the same problem. so basically i am now stuck with a nero that doesnt work on my computer and with out the possibility to install the new version. the only way i see that i can get rid of nero 7 is to reboot my laptop but i am not keen on the idea
    please can someone help thanks
     
  2. LOCOENG

    LOCOENG Moderator Staff Member

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