try this code once. verify the code prior to entering the final # #pw+204965021201771+1# Remove SIM CARD ! Type # Then press the * key 3times (you should get a "p") Then press the * key 4times (you should get a "w") Then press the * key 2times (you should get a "+") Then enter: 204965021201771 Then press the * key 2times(you should get a "+") Then enter: 1 Enter: # [bold]Please verify if code works [/bold]