Unspecified Error Nero 7

Discussion in 'Nero discussion' started by vendetta4, Nov 21, 2008.

  1. vendetta4

    vendetta4 Member

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    I am having trouble burning DVDs lately ... i have used the same dvd burner as well as burning software, i.e MATSHITA UJ and nero ultra edition 7 ..
    after burning starts .. as soon as it reaches 3% its stops burning ... this is the error log i have recieved .. hope someone can help ..
    Before creating this thread i went through other threads as well .. these are the things i tried :

    lowered burning speed to 2.4x.
    using other dvd burning software viz POWERISO.
    to reinstall nero.

    So i hope someone could help me ..


    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'D:\Program Files\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

    NT-SPTI used
    Nero Version: 7.0.1.4
    Internal Version: 7, 0, 1, 4

    Recorder: Version: 1.02 - HA 1 TA 0 - 7.0.1.4
    Adapter driver: HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: Version: 1.02 - HA 1 TA 0 - 7.0.1.4
    Adapter driver: HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : FUJITSU MHV2060AT PL atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : MATSHITA UJ-840D atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    MATSHITA UJ-840D E: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1406MB (1440240kB)
    Free physical memory: 863MB (884284kB)
    Memory in use : 38 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    22.11.2008
    ISO compilation
    12:06:22 AM #1 Text 0 File Isodoc.cpp, Line 6411
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Continue multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    12:06:22 AM #2 Text 0 File ThreadedTransfer.cpp, Line 525
    ReadBuffer-Pipe got 81920KB of Memory

    12:06:22 AM #3 Text 0 File Reader.cpp, Line 124
    Reader running

    12:06:22 AM #4 Text 0 File Writer.cpp, Line 113
    Writer E: MATSHITA UJ-840D running

    12:06:22 AM #5 ISO9660GEN -11 File Geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    12:06:22 AM #6 Text 0 File Burncd.cpp, Line 3342
    Turn on Disc-At-Once, using DVD media

    12:06:23 AM #7 Text 0 File DlgWaitCD.cpp, Line 279
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2293695 (509:42.45, 4479MB)

    12:06:23 AM #8 Text 0 File DlgWaitCD.cpp, Line 291
    Write in overburning mode: NO (enabled: CD)

    12:06:23 AM #9 Text 0 File DlgWaitCD.cpp, Line 2578
    Recorder: MATSHITA UJ-840D, Media type: DVD+R
    Disc Manufacturer ID: SONY, Media Type ID: D21, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 7

    12:06:23 AM #10 Text 0 File DlgWaitCD.cpp, Line 458
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    12:06:23 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2292912 (2292912) = #2292912/509:32.12
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2292912 blocks [E: MATSHITA UJ-840D]
    --------------------------------------------------------------

    12:06:23 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [E: MATSHITA UJ-840D] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 2 to 2:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4695883776, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    784 | lead-in | 0 | 0x41 | 0x00
    784 | 2 | 0 | 0x41 | 0x00
    784 | 2 | 1 | 0x41 | 0x00
    2293696 | lead-out | 1 | 0x41 | 0x00

    12:06:23 AM #13 Text 0 File SCSIPassThrough.cpp, Line 36
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    12:06:23 AM #14 Phase 24 File dlgbrnst.cpp, Line 1725
    Caching of files started

    12:06:23 AM #15 Text 0 File Burncd.cpp, Line 4176
    Cache writing successful.

    12:06:23 AM #16 Phase 25 File dlgbrnst.cpp, Line 1725
    Caching of files completed

    12:06:23 AM #17 Phase 36 File dlgbrnst.cpp, Line 1725
    Burn process started at 2.4x (3,324 KB/s)

    12:06:23 AM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2685
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #784

    12:06:23 AM #19 Text 0 File Cdrdrv.cpp, Line 8411
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: SONY....
    Media type ID: D21
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 53 4F 4E 59 00 - 00 00 00 44 32 31 00 38 ...SONY....D21.8
    23 54 37 14 00 28 6E 00 - 80 69 17 19 0C 0C 0A 0B #T7..(n..i......
    01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

    12:06:23 AM #20 Text 0 File DVDPlusRW.cpp, Line 666
    Start write address at LBA 784
    DVD high compatibility mode: No

    12:06:49 AM #21 SPTI -1 File SCSIPassThrough.cpp, Line 323
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x03
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 00 06 30 00 00 20 00 00 00
    Sense Area: 0xF1 00 04 00 00 03 30 0A 00 29 00 00 03
    Buffer x05260000: Len x10000
    0xAA 75 A5 8D AE 15 92 0F 80 00 1B 2C 32 CF B9 11
    0xA7 DB 78 B5 A4 64 2C BA C1 72 FE A1 E6 33 68 B1
    0xB9 6B 66 D3 9B 00 B4 9C C2 AE 15 C9 2B 9A C7 05

    12:06:49 AM #22 CDR -1 File Writer.cpp, Line 302
    Unspecified Recorder Error
    E: MATSHITA UJ-840D

    12:06:49 AM #23 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    12:06:50 AM #24 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    12:06:56 AM #25 SPTI -1 File SCSIPassThrough.cpp, Line 323
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x03
    Sense Qual: 0x00
    CDB Data: 0x00 00 00 00 00 00 00 00 00 00 00 00
    Sense Area: 0x71 00 04 00 00 00 00 0A 00 29 00 00 03

    12:06:56 AM #26 SPTI -1046 File SCSIPassThrough.cpp, Line 323
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x5B 01 02 00 00 00 00 00 00 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 82 00 00 30 05

    12:06:56 AM #27 CDR -1 File WriterStatus.cpp, Line 167
    Unspecified Recorder Error
    E: MATSHITA UJ-840D

    12:06:56 AM #28 TRANSFER -24 File WriterStatus.cpp, Line 167
    Could not perform end of Disc-at-once

    12:06:56 AM #29 Phase 38 File dlgbrnst.cpp, Line 1725
    Burn process failed at 2.4x (3,324 KB/s)


    Existing drivers:
    File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 4/23/2007 5:45:25 AM
    File 'Drivers\PXHELP20.SYS': Ver=3.00.43J, size=36624 bytes, created 4/23/2007 5:45:25 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. alkohol

    alkohol Regular member

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    Not sure if this is the current firmware for your burner, try to get the latest firmware if you haven't done so.
    These are OK, I've burned hundreds of them SONY D21 and I've never had any issue with them regardless.
    You need to completely wipe out Roxio from your system, it doesn't get along with Nero. Search the net for Roxio zapper and clean it out.
     
  3. alkohol

    alkohol Regular member

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    Here (below) is just a recent successfully burned Nero log of mine, you can compare mine to yours and see if you'll notice any differences. Again, all I can say is that you'll need to get rid of ROXIO or update your burner's firmware if only you haven't done so. Perhaps, try another genuine media like the famous YUDEN or Verbatim.

    I don't know why so many members are having issue when burning with Nero, but so far I've been burning flawlessly regardless if it's Nero Burning Rom or Express or ImgBurn. You can try ImgBurn (another great ISO and VIDEO_TS) burn engine from the greak LUK of DVD Decrypter.
     
  4. dialysis1

    dialysis1 Regular member

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    I have always burned these discs at 8x. I believe that 2.4x is too slow for these discs.
    I would also disable multisession.
     
  5. vendetta4

    vendetta4 Member

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    Well i did as you said ... and this is the new log ...


    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'D:\Program Files\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

    NT-SPTI used
    Nero Version: 7.0.1.4
    Internal Version: 7, 0, 1, 4

    Recorder: <MATSHITA UJ-840D> Version: 1.02 - HA 1 TA 0 - 7.0.1.4
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <MATSHITA UJ-840D >Version: 1.02 - HA 1 TA 0 - 7.0.1.4
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : FUJITSU MHV2060AT PL atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : MATSHITA UJ-840D atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    MATSHITA UJ-840D E: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1406MB (1440240kB)
    Free physical memory: 848MB (869252kB)
    Memory in use : 39 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    23.11.2008
    ISO compilation
    1:05:27 PM #1 Text 0 File Isodoc.cpp, Line 6411
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Continue multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    1:05:27 PM #2 Text 0 File ThreadedTransfer.cpp, Line 525
    ReadBuffer-Pipe got 81920KB of Memory

    1:05:27 PM #3 Text 0 File Reader.cpp, Line 124
    Reader running

    1:05:27 PM #4 Text 0 File Writer.cpp, Line 113
    Writer E: MATSHITA UJ-840D running

    1:05:27 PM #5 ISO9660GEN -11 File Geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    1:05:27 PM #6 Text 0 File Burncd.cpp, Line 3342
    Turn on Disc-At-Once, using DVD media

    1:05:27 PM #7 Text 0 File DlgWaitCD.cpp, Line 279
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2293727 (509:43.02, 4479MB)

    1:05:27 PM #8 Text 0 File DlgWaitCD.cpp, Line 291
    Write in overburning mode: NO (enabled: CD)

    1:05:27 PM #9 Text 0 File DlgWaitCD.cpp, Line 2578
    Recorder: MATSHITA UJ-840D, Media type: DVD+R
    Disc Manufacturer ID: SONY, Media Type ID: D21, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 7

    1:05:27 PM #10 Text 0 File DlgWaitCD.cpp, Line 458
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    1:05:27 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2292912 (2292912) = #2292912/509:32.12
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2292912 blocks [E: MATSHITA UJ-840D]
    --------------------------------------------------------------

    1:05:27 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [E: MATSHITA UJ-840D] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 2 to 2:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4695883776, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    816 | lead-in | 0 | 0x41 | 0x00
    816 | 2 | 0 | 0x41 | 0x00
    816 | 2 | 1 | 0x41 | 0x00
    2293728 | lead-out | 1 | 0x41 | 0x00

    1:05:27 PM #13 Text 0 File SCSIPassThrough.cpp, Line 36
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    1:05:27 PM #14 Phase 24 File dlgbrnst.cpp, Line 1725
    Caching of files started

    1:05:28 PM #15 Text 0 File Burncd.cpp, Line 4176
    Cache writing successful.

    1:05:28 PM #16 Phase 25 File dlgbrnst.cpp, Line 1725
    Caching of files completed

    1:05:28 PM #17 Phase 36 File dlgbrnst.cpp, Line 1725
    Burn process started at 2.4x (3,324 KB/s)

    1:05:28 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2685
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #816

    1:05:28 PM #19 Text 0 File Cdrdrv.cpp, Line 8411
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: SONY....
    Media type ID: D21
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 53 4F 4E 59 00 - 00 00 00 44 32 31 00 38 ...SONY....D21.8
    23 54 37 14 00 28 6E 00 - 80 69 17 19 0C 0C 0A 0B #T7..(n..i......
    01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

    1:05:28 PM #20 Text 0 File DVDPlusRW.cpp, Line 666
    Start write address at LBA 816
    DVD high compatibility mode: No

    1:05:39 PM #21 SPTI -1 File SCSIPassThrough.cpp, Line 323
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x03
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 00 06 30 00 00 20 00 00 00
    Sense Area: 0xF1 00 04 00 00 03 30 0A 00 29 00 00 03
    Buffer x05770000: Len x10000
    0x24 83 A3 B5 9D D4 1E A6 24 AD C8 06 26 2C 26 8B
    0xF3 19 D6 DD 8A 22 36 90 90 59 54 C6 BE 46 71 CC
    0x94 A1 49 1A 9C 1A A6 80 F4 E9 0B 77 8A 07 14 40

    1:05:39 PM #22 CDR -1 File Writer.cpp, Line 302
    Unspecified Recorder Error
    E: MATSHITA UJ-840D

    1:05:39 PM #23 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    1:05:39 PM #24 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    1:05:45 PM #25 SPTI -1 File SCSIPassThrough.cpp, Line 323
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x03
    Sense Qual: 0x00
    CDB Data: 0x00 00 00 00 00 00 00 00 00 00 00 00
    Sense Area: 0x71 00 04 00 00 00 00 0A 00 29 00 00 03

    1:05:45 PM #26 SPTI -1046 File SCSIPassThrough.cpp, Line 323
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x5B 01 02 00 00 00 00 00 00 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 82 00 00 30 05

    1:05:45 PM #27 CDR -1 File WriterStatus.cpp, Line 167
    Unspecified Recorder Error
    E: MATSHITA UJ-840D

    1:05:45 PM #28 TRANSFER -24 File WriterStatus.cpp, Line 167
    Could not perform end of Disc-at-once

    1:05:45 PM #29 Phase 38 File dlgbrnst.cpp, Line 1725
    Burn process failed at 2.4x (3,324 KB/s)


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=3.00.43J, size=36624 bytes, created 4/23/2007 5:45:25 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
  6. vendetta4

    vendetta4 Member

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    The problem is solved ...
    Thanks a lot for your help alkohol !!
    all i did was just cleaned the lens and tried to brun again .. and it is working !!
    :D

    ty again ...
     
  7. alkohol

    alkohol Regular member

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    You're welcome. Glad everything is ok for you. However, I would say that burning at 2.4X is way too low. Again, my recommendation is to always get the latest firmware and burning at 8X.
     

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