Unwanted browser and frequent start tray popups - wcs.exe

Discussion in 'Windows - Virus and spyware problems' started by shukaku, Oct 6, 2008.

  1. shukaku

    shukaku Member

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    I'm continually getting start tray popups prompting me to download malware protection programs, same with on-screen popups and browsers that are telling me I should scan and get a malware or adware protector. Here's my HiJackThis log, if you can spot anything and tell me how to get rid of any unwanted or unsafe programs, that'd be great. Thanks!


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:28:05 PM, on 10/6/2008
    Platform: Windows Vista (WinNT 6.00.1904)
    MSIE: Internet Explorer v7.00 (7.00.6000.16681)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Applications\wcs.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\DAEMON Tools Lite\daemon.exe
    C:\Windows\ehome\ehtray.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Windows\system32\wuauclt.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashSimpl.exe
    C:\Program Files\Applications\wcm.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: (no name) - {CFEE97A3-4911-444D-8BE8-E243A23D3DE2} - (no file)
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
    O4 - HKLM\..\RunOnce: [SpybotDeletingA704] command /c del "C:\Users\Daniel\Favorites\Antivirus Scan.url"
    O4 - HKLM\..\RunOnce: [SpybotDeletingC7673] cmd /c del "C:\Users\Daniel\Favorites\Antivirus Scan.url"
    O4 - HKLM\..\RunOnce: [SpybotDeletingA7427] command /c del "C:\Program Files\AAV\aav.ooo"
    O4 - HKLM\..\RunOnce: [SpybotDeletingC5296] cmd /c del "C:\Program Files\AAV\aav.ooo"
    O4 - HKLM\..\RunOnce: [SpybotDeletingA5307] command /c del "C:\Program Files\AAV\aav1.dat"
    O4 - HKLM\..\RunOnce: [SpybotDeletingC9292] cmd /c del "C:\Program Files\AAV\aav1.dat"
    O4 - HKLM\..\RunOnce: [SpybotDeletingA3174] command /c del "C:\Windows\System32\AAV.cpl"
    O4 - HKLM\..\RunOnce: [SpybotDeletingC1052] cmd /c del "C:\Windows\System32\AAV.cpl"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL
    O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\RunOnce: [SpybotDeletingB4706] command /c del "C:\Users\Daniel\Favorites\Antivirus Scan.url"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD3988] cmd /c del "C:\Users\Daniel\Favorites\Antivirus Scan.url"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB4259] command /c del "C:\Program Files\AAV\aav.ooo"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD9826] cmd /c del "C:\Program Files\AAV\aav.ooo"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB8535] command /c del "C:\Program Files\AAV\aav1.dat"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD3982] cmd /c del "C:\Program Files\AAV\aav1.dat"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB962] command /c del "C:\Windows\System32\AAV.cpl"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD1768] cmd /c del "C:\Windows\System32\AAV.cpl"
    O4 - HKLM\..\Policies\Explorer\Run: [smile] C:\Program Files\Applications\wcs.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O13 - Gopher Prefix:
    O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
    O16 - DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} (HPDDClientExec Class) - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsVista.cab
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 9115 bytes

    I appreciate any help or tips you can give me on removing the problems.
     
  2. cdavfrew

    cdavfrew Regular member

    Joined:
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    Hi shukaku

    Please download Malwarebytes Anti-Malware and install it. Follow the prompts and reboot if required.

    Launch Malwarebytes either by running C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe or double-click the Malwarebytes' Anti-Malware shortcut on your Desktop.

    Configuring Malwarebytes

    • Click on the tab Settings.
    • Make sure only these boxes are checked:
    Code:
    Terminate Internet Explorer
    Automatically save and display logfile after removal
    Always scan memory objects
    Always scan registry objects
    Always scan filesystem
    Always scan extra and heuristics objects
    Updating Malwarebytes

    • Click on the tab Update.
    • Press the button Check for Updates
    • Wait for Malwarebytes to be fully updated.

    Scanning Time

    • Click on the tab Scanner.
    • Check Perform full scan and click on Scan
    • Wait for the scan to complete, and then click on Show Results.
    • Make sure all items are checked, then click on Remove Selected.
    **If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If you are asked to restart the computer, please do so immediately.

    Post A Log

    • A text box will pop up after the removal process is over. Post the contents of the text here.
    • If no text box pops up, launch Malwarebytes, and click on the tab Logs.
    • The logs will appear as mbam-log-*date-*time.txt. Select the latest one, and then click on Open.
    Post the log here.

    Best Regards :D
     

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