Using DVD X Copy Platinum - Disk Not Recognized after burn

Discussion in 'DVDR' started by jweidmark, Nov 20, 2004.

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  1. jweidmark

    jweidmark Member

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    Hope i can get some help, have searched and found no posts on this specific problem.

    I have been trying to do DVD Backups of my movies. I just backed up American Pie 3 fine and it played on my computer. I do not have a dvd player that can read dvd-r (thought we did when purchased)

    When i copy the disk, i do not get any error messages, and the burn completes successfully. When i try to test the disk on my computer, it is not recognized. I cannot explore it, or play it using windvd platinum.

    Is there a specific fix? I recently updated my firmware and also made sure the my ASPI is installed correctly. I am relatively new to DVD Backups but can learn relatively quick with some reliable info.

    Anyone having same problem or know a solution?

    Thanks
     
    jweidmark, Nov 20, 2004
    #1
  2. brobear

    brobear Guest

    When you say you're trying to use WinDVD Platinum, is that the InterVideo WindDVD6. If so, it requires the latest versions of Realplayer, Mediaplayer and Quicktime along with the latest version of DirectX. I'm assuming you have a good burn. Does the disc show the burn ring and does windows explorer show files on the DVD?

    Another thing you get into is the FAT and NTSF file systems. Older PCs use FAT and the NTSF stands for New Technology File System. Should be self explanatory as DVD recording is new tech. To be doing backups, one needs to be running XP with NTSF or they are asking for problems.

    Another thing I noticed is the system being used. Putting a new burner in an older PC doesn't automatically make it capable of burning DVDs. Your PC is limited in processor speed and RAM. I know you're probably within the minimum specs set out by 321 studios. However, it is with the minimal systems that most problems occurr. A program more suited for older systems is DVD Shrink, you may want to download that app and give it a try. It's free and a good program. Guides at http://www.dvdshrink.info . You'll need Nero to burn, you can get the free trial at http://www.nero.com .

    One thing to remember is always use compatible media to the burner and standalone player and use good quality media. Since your burner uses both + and - R/RW you need to choose what is compatible with your standalone player. Is your burner firmware up to date?

    Check out this tech bulletin for 321 software. Go over it closely to check for anything that is applicable. http://cgi.tripod.com/321ripforum/cgi-bin/YaBB.pl?board=321gen;action=display;num=1089105482
     
    brobear, Nov 20, 2004
    #2
  3. jweidmark

    jweidmark Member

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    My Firmware is the latest version for my burner.

    I backed up american pie 3 just fine. It is playable on my computer. I do not own a standalone player that currently reads dvd-r. We thought it did when we purchased it as it had the symbol on the box, but further investigation in to this revealed that our player does not support this. I am currently using Intervideo WinDVD Platinum, and confirmed the backup of AP3 worked using the program. I then attempted to burn Harry Potter 1, and it did not work.

    The disk is not explorable after the burn. This is where my problem lies. I can visibly see the burn ring, but cannot explore the disk, and it does not autoplay when inserted. I will try it on my brother's system next week when I am visitng ( im not considering it a coaster yet.)

    I have also attempted to use DVD Shrink, and this creates the same problem. I have windows xp sp2 pro and made sure that i used the NTFS father that the FAT32 system. my computer is amazingly fast for it's age, and have ensured no spyware is on, use registry cleaners and optimizers as well.

    What could be causing the burn. I purchased a spyndle of the media that i am using, and have had others confirm that it is not the media that is causing the problem as my brother burned 3 disks successfully using it.

    I just do not want to be going in circles trying to resolve this. I have spent a lot of time doing research in to the causes, and found nothing. I will attach the log files from the 2 backups next.
     
    jweidmark, Nov 20, 2004
    #3
  4. jweidmark

    jweidmark Member

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    DVDXCopy Platinum 4.0.3
    _____________________________________________________________________

    Build Date : Feb 6 2004 10:25:41
    Current Date: Sat 11-20-2004 1:8:50 AM
    Windows Version: 5.1
    DLL Versions:
    asyncflt.ax 3.20
    bouducon.dll 1.3.5.103
    Platinum.dll 1.0.0.0
    Common.dll 1.0.0.0
    platinum.exe NOT FOUND!
    XPress.dll 1.0.0.0
    vso_hwe.dll 1.3.14.118
    xpress.exe NOT FOUND!

    Features: CSS:Yes
    _____________________________________________________________________

    Loading Resources : C:\Program Files\321Studios\Platinum\Platinum.dll, C:\Program Files\321Studios\Platinum\Common.dll
    Selected Drive : 1:0:0 - SAMSUNG DVD R/RW SH-W08A 1S31 [E] (Ide)
    Using Selected Drive: 1:0:0 - SAMSUNG DVD R/RW SH-W08A 1S31 [E] (Ide)
    Using Selected Drive Index: 0
    _____________________________________________________________________



    Generating Compression Settings for 8 titlesets.

    Total Sectors: 4033845 Overall Compression Pct: 56.6661

    Titleset 1: 56 % Size: 571
    Compressed Titleset 1: 56 % Size: 319 (654,868)
    Titleset 2: 56 % Size: 6894
    Compressed Titleset 2: 56 % Size: 3860 (7,906,591)
    Titleset 3: 56 % Size: 228
    Compressed Titleset 3: 56 % Size: 127 (261,488)
    Titleset 4: 56 % Size: 58690
    Compressed Titleset 4: 56 % Size: 32866 (67,310,384)
    Titleset 5: 56 % Size: 2927249
    Compressed Titleset 5: 56 % Size: 1639259 (3,357,203,456)
    Titleset 6: 56 % Size: 270812
    Compressed Titleset 6: 56 % Size: 151654 (310,588,864)
    Titleset 7: 56 % Size: 361492
    Compressed Titleset 7: 56 % Size: 202435 (414,587,936)
    Titleset 8: 56 % Size: 407909
    Compressed Titleset 8: 56 % Size: 228429 (467,822,688)


    Total Compressed Sectors: 2258949 (4,626,327,552)


    Generating Compression Settings for 0 titlesets.

    Total Sectors: 0 Overall Compression Pct: 100



    Total Compressed Sectors: 0 (0)


    Generating Compression Settings for 0 titlesets.

    Total Sectors: 0 Overall Compression Pct: 100



    Total Compressed Sectors: 0 (0)


    Generating Compression Settings for 0 titlesets.

    Total Sectors: 0 Overall Compression Pct: 100



    Total Compressed Sectors: 0 (0)


    Generating Compression Settings for 8 titlesets.

    Total Sectors: 4033845 Overall Compression Pct: 56.6661

    Titleset 1: 56 % Size: 571
    Compressed Titleset 1: 56 % Size: 319 (654,868)
    Titleset 2: 56 % Size: 6894
    Compressed Titleset 2: 56 % Size: 3860 (7,906,591)
    Titleset 3: 56 % Size: 228
    Compressed Titleset 3: 56 % Size: 127 (261,488)
    Titleset 4: 56 % Size: 58690
    Compressed Titleset 4: 56 % Size: 32866 (67,310,384)
    Titleset 5: 56 % Size: 2927249
    Compressed Titleset 5: 56 % Size: 1639259 (3,357,203,456)
    Titleset 6: 56 % Size: 270812
    Compressed Titleset 6: 56 % Size: 151654 (310,588,864)
    Titleset 7: 56 % Size: 361492
    Compressed Titleset 7: 56 % Size: 202435 (414,587,936)
    Titleset 8: 56 % Size: 407909
    Compressed Titleset 8: 56 % Size: 228429 (467,822,688)


    Total Compressed Sectors: 2258949 (4,626,327,552)


    Generating Compression Settings for 7 titlesets.

    Total Sectors: 4033274 Overall Compression Pct: 56.6742

    Titleset 2: 56 % Size: 6894
    Compressed Titleset 2: 56 % Size: 3860 (7,906,591)
    Titleset 3: 56 % Size: 228
    Compressed Titleset 3: 56 % Size: 127 (261,488)
    Titleset 4: 56 % Size: 58690
    Compressed Titleset 4: 56 % Size: 32866 (67,310,384)
    Titleset 5: 56 % Size: 2927249
    Compressed Titleset 5: 56 % Size: 1639259 (3,357,203,456)
    Titleset 6: 56 % Size: 270812
    Compressed Titleset 6: 56 % Size: 151654 (310,588,864)
    Titleset 7: 56 % Size: 361492
    Compressed Titleset 7: 56 % Size: 202435 (414,587,936)
    Titleset 8: 56 % Size: 407909
    Compressed Titleset 8: 56 % Size: 228429 (467,822,688)


    Total Compressed Sectors: 2258630 (4,625,674,240)


    Generating Compression Settings for 6 titlesets.

    Total Sectors: 4026380 Overall Compression Pct: 56.7712

    Titleset 3: 56 % Size: 228
    Compressed Titleset 3: 56 % Size: 127 (261,488)
    Titleset 4: 56 % Size: 58690
    Compressed Titleset 4: 56 % Size: 32866 (67,310,384)
    Titleset 5: 56 % Size: 2927249
    Compressed Titleset 5: 56 % Size: 1639259 (3,357,203,456)
    Titleset 6: 56 % Size: 270812
    Compressed Titleset 6: 56 % Size: 151654 (310,588,864)
    Titleset 7: 56 % Size: 361492
    Compressed Titleset 7: 56 % Size: 202435 (414,587,936)
    Titleset 8: 56 % Size: 407909
    Compressed Titleset 8: 56 % Size: 228429 (467,822,688)


    Total Compressed Sectors: 2254770 (4,617,768,960)


    Generating Compression Settings for 5 titlesets.

    Total Sectors: 4026152 Overall Compression Pct: 56.7744

    Titleset 4: 56 % Size: 58690
    Compressed Titleset 4: 56 % Size: 32866 (67,310,384)
    Titleset 5: 56 % Size: 2927249
    Compressed Titleset 5: 56 % Size: 1639259 (3,357,203,456)
    Titleset 6: 56 % Size: 270812
    Compressed Titleset 6: 56 % Size: 151654 (310,588,864)
    Titleset 7: 56 % Size: 361492
    Compressed Titleset 7: 56 % Size: 202435 (414,587,936)
    Titleset 8: 56 % Size: 407909
    Compressed Titleset 8: 56 % Size: 228429 (467,822,688)


    Total Compressed Sectors: 2254643 (4,617,508,864)


    Generating Compression Settings for 4 titlesets.

    Total Sectors: 3967462 Overall Compression Pct: 57.6143

    Titleset 5: 57 % Size: 2927249
    Compressed Titleset 5: 57 % Size: 1668531 (3,417,153,280)
    Titleset 6: 57 % Size: 270812
    Compressed Titleset 6: 57 % Size: 154362 (316,135,104)
    Titleset 7: 57 % Size: 361492
    Compressed Titleset 7: 57 % Size: 206050 (421,991,296)
    Titleset 8: 57 % Size: 407909
    Compressed Titleset 8: 57 % Size: 232508 (476,176,640)


    Total Compressed Sectors: 2261451 (4,631,451,648)


    Generating Compression Settings for 3 titlesets.

    Total Sectors: 3696650 Overall Compression Pct: 61.835

    Titleset 5: 61 % Size: 2927249
    Compressed Titleset 5: 61 % Size: 1785621 (3,656,953,600)
    Titleset 7: 61 % Size: 361492
    Compressed Titleset 7: 61 % Size: 220510 (451,604,736)
    Titleset 8: 61 % Size: 407909
    Compressed Titleset 8: 61 % Size: 248824 (509,592,576)


    Total Compressed Sectors: 2254955 (4,618,147,840)


    Generating Compression Settings for 2 titlesets.

    Total Sectors: 3335158 Overall Compression Pct: 68.5372

    Titleset 5: 68 % Size: 2927249
    Compressed Titleset 5: 68 % Size: 1990529 (4,076,604,160)
    Titleset 8: 68 % Size: 407909
    Compressed Titleset 8: 68 % Size: 277378 (568,070,400)


    Total Compressed Sectors: 2267907 (4,644,673,536)


    Generating Compression Settings for 1 titlesets.

    Total Sectors: 2927249 Overall Compression Pct: 78.0878

    Titleset 5: 78 % Size: 2927249
    Compressed Titleset 5: 78 % Size: 2283254 (4,676,104,704)


    Total Compressed Sectors: 2283254 (4,676,104,192)


    Generating Compression Settings for 2 titlesets.

    Total Sectors: 2985939 Overall Compression Pct: 76.5529

    Titleset 4: 76 % Size: 58690
    Compressed Titleset 4: 76 % Size: 44604 (91,349,808)
    Titleset 5: 76 % Size: 2927249
    Compressed Titleset 5: 76 % Size: 2224709 (4,556,204,544)


    Total Compressed Sectors: 2269313 (4,647,553,024)


    Generating Compression Settings for 3 titlesets.

    Total Sectors: 2986167 Overall Compression Pct: 76.5471

    Titleset 3: 76 % Size: 228
    Compressed Titleset 3: 76 % Size: 173 (354,877)
    Titleset 4: 76 % Size: 58690
    Compressed Titleset 4: 76 % Size: 44604 (91,349,808)
    Titleset 5: 76 % Size: 2927249
    Compressed Titleset 5: 76 % Size: 2224709 (4,556,204,544)


    Total Compressed Sectors: 2269486 (4,647,907,328)


    Generating Compression Settings for 4 titlesets.

    Total Sectors: 2993061 Overall Compression Pct: 76.3708

    Titleset 2: 76 % Size: 6894
    Compressed Titleset 2: 76 % Size: 5239 (10,730,373)
    Titleset 3: 76 % Size: 228
    Compressed Titleset 3: 76 % Size: 173 (354,877)
    Titleset 4: 76 % Size: 58690
    Compressed Titleset 4: 76 % Size: 44604 (91,349,808)
    Titleset 5: 76 % Size: 2927249
    Compressed Titleset 5: 76 % Size: 2224709 (4,556,204,544)


    Total Compressed Sectors: 2274725 (4,658,636,800)


    Generating Compression Settings for 5 titlesets.

    Total Sectors: 2993632 Overall Compression Pct: 76.3562

    Titleset 1: 76 % Size: 571
    Compressed Titleset 1: 76 % Size: 433 (888,750)
    Titleset 2: 76 % Size: 6894
    Compressed Titleset 2: 76 % Size: 5239 (10,730,373)
    Titleset 3: 76 % Size: 228
    Compressed Titleset 3: 76 % Size: 173 (354,877)
    Titleset 4: 76 % Size: 58690
    Compressed Titleset 4: 76 % Size: 44604 (91,349,808)
    Titleset 5: 76 % Size: 2927249
    Compressed Titleset 5: 76 % Size: 2224709 (4,556,204,544)


    Total Compressed Sectors: 2275158 (4,659,523,584)


    Generating Compression Settings for 6 titlesets.

    Total Sectors: 3264444 Overall Compression Pct: 70.0218

    Titleset 1: 70 % Size: 571
    Compressed Titleset 1: 70 % Size: 399 (818,585)
    Titleset 2: 70 % Size: 6894
    Compressed Titleset 2: 70 % Size: 4825 (9,883,238)
    Titleset 3: 70 % Size: 228
    Compressed Titleset 3: 70 % Size: 159 (326,860)
    Titleset 4: 70 % Size: 58690
    Compressed Titleset 4: 70 % Size: 41083 (84,137,984)
    Titleset 5: 70 % Size: 2927249
    Compressed Titleset 5: 70 % Size: 2049074 (4,196,504,064)
    Titleset 6: 70 % Size: 270812
    Compressed Titleset 6: 70 % Size: 189568 (388,236,064)


    Total Compressed Sectors: 2285108 (4,679,901,184)


    Generating Compression Settings for 7 titlesets.

    Total Sectors: 3625936 Overall Compression Pct: 63.0409

    Titleset 1: 63 % Size: 571
    Compressed Titleset 1: 63 % Size: 359 (736,727)
    Titleset 2: 63 % Size: 6894
    Compressed Titleset 2: 63 % Size: 4343 (8,894,914)
    Titleset 3: 63 % Size: 228
    Compressed Titleset 3: 63 % Size: 143 (294,174)
    Titleset 4: 63 % Size: 58690
    Compressed Titleset 4: 63 % Size: 36974 (75,724,184)
    Titleset 5: 63 % Size: 2927249
    Compressed Titleset 5: 63 % Size: 1844166 (3,776,853,760)
    Titleset 6: 63 % Size: 270812
    Compressed Titleset 6: 63 % Size: 170611 (349,412,480)
    Titleset 7: 63 % Size: 361492
    Compressed Titleset 7: 63 % Size: 227739 (466,411,424)


    Total Compressed Sectors: 2284335 (4,678,318,080)


    Generating Compression Settings for 6 titlesets.

    Total Sectors: 3264444 Overall Compression Pct: 70.0218

    Titleset 1: 70 % Size: 571
    Compressed Titleset 1: 70 % Size: 399 (818,585)
    Titleset 2: 70 % Size: 6894
    Compressed Titleset 2: 70 % Size: 4825 (9,883,238)
    Titleset 3: 70 % Size: 228
    Compressed Titleset 3: 70 % Size: 159 (326,860)
    Titleset 4: 70 % Size: 58690
    Compressed Titleset 4: 70 % Size: 41083 (84,137,984)
    Titleset 5: 70 % Size: 2927249
    Compressed Titleset 5: 70 % Size: 2049074 (4,196,504,064)
    Titleset 6: 70 % Size: 270812
    Compressed Titleset 6: 70 % Size: 189568 (388,236,064)


    Total Compressed Sectors: 2285108 (4,679,901,184)


    Generating Compression Settings for 7 titlesets.

    Total Sectors: 3672353 Overall Compression Pct: 62.2441

    Titleset 1: 62 % Size: 571
    Compressed Titleset 1: 62 % Size: 354 (725,032)
    Titleset 2: 62 % Size: 6894
    Compressed Titleset 2: 62 % Size: 4274 (8,753,726)
    Titleset 3: 62 % Size: 228
    Compressed Titleset 3: 62 % Size: 141 (289,505)
    Titleset 4: 62 % Size: 58690
    Compressed Titleset 4: 62 % Size: 36387 (74,522,216)
    Titleset 5: 62 % Size: 2927249
    Compressed Titleset 5: 62 % Size: 1814894 (3,716,903,680)
    Titleset 6: 62 % Size: 270812
    Compressed Titleset 6: 62 % Size: 167903 (343,866,240)
    Titleset 8: 62 % Size: 407909
    Compressed Titleset 8: 62 % Size: 252903 (517,946,528)


    Total Compressed Sectors: 2276856 (4,663,001,088)


    Generating Compression Settings for 8 titlesets.

    Total Sectors: 4033845 Overall Compression Pct: 56.6661

    Titleset 1: 56 % Size: 571
    Compressed Titleset 1: 56 % Size: 319 (654,868)
    Titleset 2: 56 % Size: 6894
    Compressed Titleset 2: 56 % Size: 3860 (7,906,591)
    Titleset 3: 56 % Size: 228
    Compressed Titleset 3: 56 % Size: 127 (261,488)
    Titleset 4: 56 % Size: 58690
    Compressed Titleset 4: 56 % Size: 32866 (67,310,384)
    Titleset 5: 56 % Size: 2927249
    Compressed Titleset 5: 56 % Size: 1639259 (3,357,203,456)
    Titleset 6: 56 % Size: 270812
    Compressed Titleset 6: 56 % Size: 151654 (310,588,864)
    Titleset 7: 56 % Size: 361492
    Compressed Titleset 7: 56 % Size: 202435 (414,587,936)
    Titleset 8: 56 % Size: 407909
    Compressed Titleset 8: 56 % Size: 228429 (467,822,688)


    Total Compressed Sectors: 2258949 (4,626,327,552)

    -- Single Disc with Compression --
    >> Titleset Compression 1: Size: 319 (653,312)
    >> Titleset Compression 2: Size: 3860 (7,905,280)
    >> Titleset Compression 3: Size: 127 (260,096)
    >> Titleset Compression 4: Size: 32866 (67,309,568)
    >> Titleset Compression 5: Size: 1639259 (3,357,202,432)
    >> Titleset Compression 6: Size: 151654 (310,587,392)
    >> Titleset Compression 7: Size: 202435 (414,586,880)
    >> Titleset Compression 8: Size: 228429 (467,822,592)
    Done Reading..
    Load burn engine.
    0040DB00: New BLANK or ERASABLE DVD media has been inserted - progress is the media change count, starting from 1:
    Writing Disc: AMERICAN_WEDDING_UNRATED_4X3
    0040DB00: Gathering file from the path passed
    0040DB00: Generating image and cache
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    DVDXCopy Platinum 4.0.3
    _____________________________________________________________________

    Build Date : Feb 6 2004 10:25:41
    Current Date: Sat 11-20-2004 2:23:20 PM
    Windows Version: 5.1
    DLL Versions:
    asyncflt.ax 3.20
    bouducon.dll 1.3.5.103
    Platinum.dll 1.0.0.0
    Common.dll 1.0.0.0
    platinum.exe NOT FOUND!
    XPress.dll 1.0.0.0
    vso_hwe.dll 1.3.14.118
    xpress.exe NOT FOUND!

    Features: CSS:Yes
    _____________________________________________________________________

    Loading Resources : C:\Program Files\321Studios\Platinum\Platinum.dll, C:\Program Files\321Studios\Platinum\Common.dll
    Selected Drive : 1:0:0 - SAMSUNG DVD R/RW SH-W08A 1S31 [E] (Ide)
    Using Selected Drive: 1:0:0 - SAMSUNG DVD R/RW SH-W08A 1S31 [E] (Ide)
    Using Selected Drive Index: 0
    _____________________________________________________________________



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    0040DB00: Finished.
    0040DB00: Write is complete:
    0040DB00: Drive is not ready
     
    jweidmark, Nov 20, 2004
    #4
  5. brobear

    brobear Guest

    The first post was a bit confusing, you didn't make it clear. Now we see one recording of AP3 worked and one of HP didn't.

    I noticed a couple of strange entries in the log. The .exe program files not found (platinum.exe NOT FOUND and xpress.exe NOT FOUND! along with 0040DB00: Drive is not ready at the end.) XCopy Platinum can be something of a problematic program if the environment isn't right. [bold]Did you go over the tech bulletin closely?[/bold]

    Just to let you know how strange things can get, I've recorded movies with Platinum and they wouldn't play on my PC, but would on my standalone.

    Have you tried completely deleting the XCopy Platinum, cleaning the system as described in the tech bulletin, defrag your HD if needed, run a registry cleaner and reload the program? http://cgi.tripod.com/321ripforum/cgi-bin/YaBB.pl?board=321gen;action=display;num=1089105482 If the program worked properly before, it should again following that procedure. That is unless something has been added that will interfere with the system. (Some people are having problems with service pack 2.) Just reloading the program over the existing program won't straighten out corrupted files. This can save hours of trying to diagnose problems.

    If the clean install doesn't work try recording Harry Potter with another program, try the AnyDVD and CloneDVD2 trials (they're easy programs and do a good job. Get an RW disc that you can reuse to do your testing with. An RW will prevent making the coasters.

    BTW, the price of DVD players are down. I just got a Philips for about $69 (at Wal Mart) that plays just about any format disc you can put in it.

    By the way, how large is your hard drive and how much free space do you have?
     
    brobear, Nov 20, 2004
    #5
  6. flip218

    flip218 Moderator Staff Member

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    Because, by request of the Admins ... all XCopy questions are to be posted in aD's Copy forum: http://dvdxcopy.afterdawn.com
     
    flip218, Nov 21, 2004
    #6
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