VBS:Malware-gen found and unable to clean

Discussion in 'Windows - Virus and spyware problems' started by burghman, Jul 13, 2008.

  1. burghman

    burghman Member

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    Hi. I was infected with something 7/12 that wouldn't allow me to access any sites that typically log into (gmail, hotmail, Amazon, etc.). For example, I could get to the hotmail main page, but couldn't log in - instead, I'd get a pop-up ad. I noticed that AVG Free hadn't updated successfully since 7/3, and Window Security Alert was telling me that updates weren't enabled (even though they were). I googled a bunch and did the following:

    1) uninstall AVG
    2) install Avast

    Avast found a boot virus that it cleaned. Now, however, Avast is finding a .tt*.tmp.vbs VBS:Malware-gen file everytime I reboot. I googled some more and, based primarily on recent threads on this forum, did the following (which all seemed safe since they didn't appear to be specific to a particular situation):

    1) Run SuperAntiSpyware
    2) Run Vundofix and VirtumondoBeGone
    3) Run SDFix

    I've also done various boot scans with Avast, complete scans with Avast, Adaware, SuperAntiSpyware, etc. - they usually find something and claim to have cleaned it, but I'm right back where I started when I reboot. I've spent 4-5 hours this weekend trying to fix it and figured it was time to defer to the experts :)

    Here's my Hijack This log (seems to be a popular first step/request). Any help would be appreciated.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 8:16:16 PM, on 7/13/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16674)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Microsoft IntelliType Pro\type32.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\bgsvcgen.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
    C:\WINDOWS\system32\lphcap1j0e939.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Rundll32.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Panasonic\VideoCamSuite\VideoCamSuiteAutoStart.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\ArcSoft\TotalMedia Backup & Record\uBBMonitor.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
    O2 - BHO: {4ee3392c-9882-b699-7c24-d688b6491331} - {1331946b-886d-42c7-996b-2889c2933ee4} - C:\WINDOWS\system32\sytyqo.dll (file missing)
    O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL (file missing)
    O2 - BHO: (no name) - {801C3946-FF03-44F9-A64D-9091462DB43B} - C:\WINDOWS\system32\qoMeBuRL.dll (file missing)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL (file missing)
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O5 "LPT1:" /M "Stylus C84"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
    O4 - HKLM\..\Run: [EPSON Stylus C84 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P32 "EPSON Stylus C84 Series (Copy 1)" /O6 "USB001" /M "Stylus C84"
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [9024812b] rundll32.exe "C:\WINDOWS\system32\nxkxwcgl.dll",b
    O4 - HKLM\..\Run: [lphcap1j0e939] C:\WINDOWS\system32\lphcap1j0e939.exe
    O4 - HKLM\..\Run: [SMshccp1j0e939] C:\Program Files\shccp1j0e939\shccp1j0e939.exe
    O4 - HKLM\..\Run: [SMrhcep1j0e939] C:\Program Files\rhcep1j0e939\rhcep1j0e939.exe
    O4 - HKLM\..\Run: [BM9317b2b7] Rundll32.exe "C:\WINDOWS\system32\aylwyvoa.dll",s
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Auto run of VideoCam Suite 1.0.lnk = ?
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: TotalMedia Backup Monitor.lnk = C:\Program Files\ArcSoft\TotalMedia Backup & Record\uBBMonitor.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/FIOS/tgctlcm.cab
    O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1154135246311
    O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
    O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
    O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712....akamai.com/6712/player/install/installer.exe
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

    --
    End of file - 10021 bytes
     
  2. burghman

    burghman Member

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    A couple more pieces of info... MProtector and AntiVirus XP2008 both mysteriously appeared this morning. Both told me I had lots of issues, but I noticed that the install paths were non-standard (C:\Prog*\<gibberish>), so I tried uninstalling each. Uninstall didn't work, so I killed the running process and deleted the folders. Then I searched through the registry for each name and deleted those entries (after backing up the registry, of course). That's all I know to do to remove them, so they could still be lingering for all I know. The PC's been off the network for the day, so hopefully that prevents similar behavior from happening until the current malware issue is wiped out. Thanks.
     
  3. 2oldGeek

    2oldGeek Active member

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    Hi burghman,

    Looks like you still have a Vundo Variant infection that may be hidden by a Rootkit.

    Follow these instructions and we’ll see if we can get rid of it..

    Download ComboFix from Here to your Desktop.
    • Double click combofix.exe and follow the prompts.
    • When finished, it shall produce a log for you. Post the Combofix log and a fresh HiJackthis log in your next reply
    Note: Do not mouseclick combofix's window while its running. That may cause it to stall



    2OG
     
  4. burghman

    burghman Member

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    Awesome - thanks 2OG. I ran ComboFix as suggested - here's the log:

    ComboFix 08-07-13.6 - Jim 2008-07-13 21:36:31.1 - NTFSx86
    Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.606 [GMT -4:00]
    Running from: C:\Documents and Settings\Jim\Desktop\ComboFix.exe
    * Created a new restore point

    WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    C:\Documents and Settings\Jim\Application Data\rhcep1j0e939
    C:\Documents and Settings\Jim\Application Data\shccp1j0e939
    C:\Documents and Settings\Melissa\Application Data\shccp1j0e939
    C:\WINDOWS\BM9317b2b7.txt
    C:\WINDOWS\cookies.ini
    C:\WINDOWS\Downloaded Program Files\setup.inf
    C:\WINDOWS\pskt.ini
    C:\WINDOWS\system32\aavrvh.dll
    C:\WINDOWS\system32\aylwyvoa.dll
    C:\WINDOWS\system32\gnyoiwyu.dll
    C:\WINDOWS\system32\kcrdeuvw.dll
    C:\WINDOWS\system32\lgcwxkxn.ini
    C:\WINDOWS\system32\LRuBeMoq.ini
    C:\WINDOWS\system32\LRuBeMoq.ini2
    C:\WINDOWS\system32\mcrh.tmp
    C:\WINDOWS\system32\MmWwaGgh.ini
    C:\WINDOWS\system32\MmWwaGgh.ini2
    C:\WINDOWS\system32\MSINET.oca
    C:\WINDOWS\system32\nwhnymjn.ini
    C:\WINDOWS\system32\nxkxwcgl.dll
    C:\WINDOWS\system32\oeminfo.ini
    C:\WINDOWS\system32\ouwqsxld.dll
    C:\WINDOWS\system32\rxtwckgj.ini
    C:\WINDOWS\system32\shugxs.dll
    C:\WINDOWS\system32\thfyrqsy.dll
    C:\WINDOWS\system32\uwkcvqyy.dll
    C:\WINDOWS\system32\wvuedrck.ini
    C:\WINDOWS\system32\xnbttfdq.dll

    .
    ((((((((((((((((((((((((( Files Created from 2008-06-14 to 2008-07-14 )))))))))))))))))))))))))))))))
    .

    2008-07-13 09:44 . 2008-07-13 09:44 <DIR> d-------- C:\WINDOWS\ERUNT
    2008-07-13 09:44 . 2008-07-13 09:44 <DIR> d-------- C:\SDFix
    2008-07-13 09:30 . 2008-07-13 09:30 <DIR> d-------- C:\VundoFix Backups
    2008-07-12 20:11 . 2008-07-12 20:11 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
    2008-07-12 20:10 . 2008-07-12 20:10 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
    2008-07-12 20:10 . 2008-07-12 20:10 <DIR> d-------- C:\Documents and Settings\Jim\Application Data\SUPERAntiSpyware.com
    2008-07-12 16:40 . 2008-07-12 16:40 <DIR> d-------- C:\Program Files\Trend Micro
    2008-07-12 16:04 . 2008-07-12 16:04 35,328 --a------ C:\WINDOWS\system32\lphcap1j0e939.exe
    2008-07-12 15:18 . 2008-07-12 15:18 <DIR> d-------- C:\Documents and Settings\Jim\Application Data\Uniblue
    2008-07-12 14:52 . 2008-07-12 20:10 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
    2008-07-12 13:47 . 2008-07-12 13:47 <DIR> d-------- C:\Program Files\Alwil Software
    2008-07-12 13:40 . 2008-07-12 13:40 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Avg8
    2008-07-12 08:37 . 2008-07-13 08:38 110,419 --a------ C:\WINDOWS\BM9317b2b7.xml
    2008-07-11 20:51 . 2008-07-11 20:51 <DIR> d-------- C:\Program Files\AVG
    2008-07-11 20:37 . 2008-07-12 10:19 <DIR> d-------- C:\WINDOWS\system32\olixds01
    2008-07-11 20:37 . 2008-07-11 20:37 <DIR> d-------- C:\Temp\stmpv4
    2008-07-11 20:37 . 2008-07-11 20:41 <DIR> d-------- C:\Temp
    2008-07-08 21:27 . 2008-07-08 22:02 <DIR> d-------- C:\WINDOWS\system32\Adobe
    2008-06-20 13:41 . 2008-06-20 13:41 245,248 --------- C:\WINDOWS\system32\dllcache\mswsock.dll
    2008-06-20 06:44 . 2008-06-20 06:44 138,368 --------- C:\WINDOWS\system32\dllcache\afd.sys

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2008-07-12 18:53 --------- d-----w C:\Program Files\Lavasoft
    2008-07-12 16:33 --------- d-----w C:\Documents and Settings\All Users\Application Data\Lavasoft
    2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
    2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
    2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
    2008-06-13 13:10 272,128 ------w C:\WINDOWS\system32\drivers\bthport.sys
    2008-06-08 02:18 --------- d--h--w C:\Documents and Settings\Jim\Application Data\Move Networks
    2008-06-07 18:51 --------- d-----w C:\Documents and Settings\Jim\Application Data\Panasonic
    2008-06-05 02:27 --------- d-----w C:\Program Files\vol_toolbar
    2008-05-31 19:37 --------- d--h--w C:\Program Files\InstallShield Installation Information
    2008-05-31 19:37 --------- d-----w C:\Program Files\Panasonic
    2008-05-31 19:37 --------- d-----w C:\Documents and Settings\Jim\Application Data\InstallShield
    2008-05-31 14:16 --------- d-----w C:\Program Files\Common Files\Adobe
    2008-05-31 14:15 --------- d-----w C:\Documents and Settings\Jim\Application Data\AdobeUM
    2008-05-20 01:43 --------- d-----w C:\Program Files\Chessmaster 8000
    2008-03-01 01:34 25,288 ------w C:\Documents and Settings\Jim\Application Data\GDIPFONTCACHEV1.DAT
    2005-05-26 18:35 1,422 ----a-w C:\Program Files\ReadMe.txt
    2006-12-02 02:55 88 --sh--r C:\WINDOWS\system32\62E7D60D8F.sys
    2006-12-02 02:55 3,350 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-26 22:03 68856]
    "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00 15360]
    "SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2008-05-28 10:33 1506544]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-14 13:49 94208]
    "igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-14 13:46 77824]
    "igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-10-14 13:50 114688]
    "DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2006-05-03 03:12 98304]
    "ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 10:44 249856]
    "ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 10:44 81920]
    "DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [2005-09-08 05:20 122940]
    "type32"="C:\Program Files\Microsoft IntelliType Pro\type32.exe" [2003-05-15 19:45 114688]
    "IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\point32.exe" [2003-05-15 19:41 163840]
    "MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [2005-08-12 16:16 1121792]
    "EPSON Stylus C84 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" [2003-05-27 03:00 99840]
    "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-07-24 12:20 98304]
    "MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" [2006-09-18 14:46 8192]
    "EPSON Stylus C84 Series (Copy 1)"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" [2003-05-27 03:00 99840]
    "lphcap1j0e939"="C:\WINDOWS\system32\lphcap1j0e939.exe" [2008-07-12 16:04 35328]

    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-26 22:03 68856]

    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
    Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 03:38:16 29696]
    Auto run of VideoCam Suite 1.0.lnk - C:\Program Files\Panasonic\VideoCamSuite\VideoCamSuiteAutoStart.exe [2008-05-31 15:38:10 161160]
    Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2006-07-24 12:16:59 24576]
    Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 01:01:04 83360]
    TotalMedia Backup Monitor.lnk - C:\Program Files\ArcSoft\TotalMedia Backup & Record\uBBMonitor.exe [2007-05-20 16:15:42 270336]

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
    "DisbleRegistryTools"= 0 (0x0)

    [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
    "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "C:\Program Files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 10:13 77824]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
    2007-04-19 13:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "C:\\Program Files\\Verizon\\Media Manager\\MediaManager.exe"=

    R1 aswSP;avast! Self Protection;C:\WINDOWS\system32\drivers\aswSP.sys [2008-05-15 19:20]
    R2 aswFsBlk;aswFsBlk;C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-05-15 19:16]
    S3 GameConsoleService;GameConsoleService;C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe [2008-01-29 13:09]

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
    \Shell\AutoRun\command - E:\autorun.exe

    .
    - - - - ORPHANS REMOVED - - - -

    BHO-{1331946b-886d-42c7-996b-2889c2933ee4} - C:\WINDOWS\system32\sytyqo.dll
    BHO-{801C3946-FF03-44F9-A64D-9091462DB43B} - C:\WINDOWS\system32\qoMeBuRL.dll
    HKCU-Run-Uniblue RegistryBooster 2 - C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe
    HKLM-Run-9024812b - C:\WINDOWS\system32\nxkxwcgl.dll
    HKLM-Run-SMshccp1j0e939 - C:\Program Files\shccp1j0e939\shccp1j0e939.exe
    HKLM-Run-SMrhcep1j0e939 - C:\Program Files\rhcep1j0e939\rhcep1j0e939.exe
    HKLM-Run-BM9317b2b7 - C:\WINDOWS\system32\aylwyvoa.dll


    **************************************************************************

    catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2008-07-13 21:44:07
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    ------------------------ Other Running Processes ------------------------
    .
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\bgsvcgen.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
    .
    **************************************************************************
    .
    Completion time: 2008-07-13 21:49:00 - machine was rebooted
    ComboFix-quarantined-files.txt 2008-07-14 01:48:56

    Pre-Run: 53,635,661,824 bytes free
    Post-Run: 53,924,356,096 bytes free

    169 --- E O F --- 2008-07-09 00:59:41

    ----------------------------------------------------
    Also re-ran Hijack This - here's that log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:51:20 PM, on 7/13/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16674)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\bgsvcgen.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Microsoft IntelliType Pro\type32.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
    C:\WINDOWS\system32\lphcap1j0e939.exe
    C:\WINDOWS\system32\Rundll32.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
    C:\Program Files\Panasonic\VideoCamSuite\VideoCamSuiteAutoStart.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\ArcSoft\TotalMedia Backup & Record\uBBMonitor.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\notepad.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
    O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL (file missing)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL (file missing)
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O5 "LPT1:" /M "Stylus C84"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
    O4 - HKLM\..\Run: [EPSON Stylus C84 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P32 "EPSON Stylus C84 Series (Copy 1)" /O6 "USB001" /M "Stylus C84"
    O4 - HKLM\..\Run: [lphcap1j0e939] C:\WINDOWS\system32\lphcap1j0e939.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Auto run of VideoCam Suite 1.0.lnk = ?
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: TotalMedia Backup Monitor.lnk = C:\Program Files\ArcSoft\TotalMedia Backup & Record\uBBMonitor.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/FIOS/tgctlcm.cab
    O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1154135246311
    O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
    O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
    O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712....akamai.com/6712/player/install/installer.exe
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

    --
    End of file - 9124 bytes

    How're things looking? Really appreciate the work you're doing for me and the rest of the folks who are stuck. Thanks.
     
  5. 2oldGeek

    2oldGeek Active member

    Joined:
    Jun 16, 2005
    Messages:
    3,658
    Likes Received:
    38
    Trophy Points:
    78
    Hi burghman,

    Looking better. Just a couple of things left.

    Fix entries using HiJackThis

    Launch HiJackThis
    Click the Do a system scan only button
    Put a check next to the entries listed below (if they still remain)

    O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL (file missing)

    O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL (file missing)

    O4 - HKLM\..\Run: [lphcap1j0e939] C:\WINDOWS\system32\lphcap1j0e939.exe




    IMPORTANT: Do NOT click fix until you exit all browser sessions including the one you are reading in right now
    Click the Fix checked button and close HiJackThis


    Delete Files on Reboot

    Start Hijackthis
    Click on the Config button
    Click on the Misc Tools button
    Click on the button labeled Delete a file on reboot...
    A new window will open asking you to select the file that you would like to delete on reboot.
    Navigate to each file and click on it once, and then click on the Open button.

    C:\WINDOWS\system32\lphcap1j0e939.exe

    You will now be asked if you would like to reboot your computer to delete the file.
    Click on the Yes button if you would like to reboot now, otherwise click on the No button to reboot later.


    after the reboot,
    Post me a fresh HijackThis Log and let me know how things are going…..


    2OG
     
  6. burghman

    burghman Member

    Joined:
    Jul 13, 2008
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    11
    Thanks for the info. I followed your instructions and for the first time all weekend, the reboot completed without either an Avast warning or a reference to the missing tt* VBS file! I still haven't reconnected to the internet since I wanted to make sure I was clean before doing so, but things appear to be in better shape now than just a little while ago. The latest Hijack This log is below. And thanks again for you help and quick response.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:01:41 PM, on 7/13/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16674)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\bgsvcgen.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Microsoft IntelliType Pro\type32.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\Panasonic\VideoCamSuite\VideoCamSuiteAutoStart.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\ArcSoft\TotalMedia Backup & Record\uBBMonitor.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O5 "LPT1:" /M "Stylus C84"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
    O4 - HKLM\..\Run: [EPSON Stylus C84 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P32 "EPSON Stylus C84 Series (Copy 1)" /O6 "USB001" /M "Stylus C84"
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Auto run of VideoCam Suite 1.0.lnk = ?
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: TotalMedia Backup Monitor.lnk = C:\Program Files\ArcSoft\TotalMedia Backup & Record\uBBMonitor.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/FIOS/tgctlcm.cab
    O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1154135246311
    O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
    O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
    O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712....akamai.com/6712/player/install/installer.exe
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

    --
    End of file - 8740 bytes
     
  7. 2oldGeek

    2oldGeek Active member

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    Hey, Hey, Hey burghman,

    Congratulations, your log looks CLEAN

    This will keep you busy for a little while…..

    There are a few things you must do once you are completely clean:

    1. Time for some housekeeping

    Please download the OTMoveIt2 by OldTimer
    Save it to your desktop.
    Run the tool by clicking on the icon.
    • Click the Cleanup button.
    • The tools that we used as well as this one will be removed from your system.


    2. Please download ATF Cleaner by Atribune.
    This program is for XP and Windows 2000 only


    Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.


    Click Exit on the Main menu to close the program.
    For Technical Support, double-click the e-mail address located at the bottom of each menu.

    3. Now Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

    The easiest and safest way to do this is:

    • Go to Start > Programs > Accessories > System Tools and click "System Restore".
    • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
    • Then go to Start > Run and type: Cleanmgr
    • Click "OK".
    • Click the "More Options" Tab.
    • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

    4. Defragment your Hard Drive

    1.Open My Computer.
    2.Right-click the local disk volume that you want to defragment, and then click Properties.
    3.On the Tools tab, click Defragment Now.
    4.Click Defragment.


    Here are some tips to reduce the potential for spyware infection in the future:


    It is critical that you use a firewall to protect your computer from hackers. We don't recommend the firewall that comes built in to Windows. It doesn't block everything that may try to get in, and the entire firewall is written to the registry. As various kinds of malware hack the Registry in order to disable the Windows firewall, it's far preferable to install one of the excellent third party solutions. Two good ones are are ZoneAlarm Free and Sunbelt Kerio Personal Firewall has a "free mode" as well.
    I personally use and recommend ZoneAlarm..

    Make sure you keep your Windows OS current by visiting Windows update
    regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

    I strongly recommend installing the following applications:

    Spywareblaster <= SpywareBlaster will prevent spyware from being installed.


    Go to these sites and read about these you may decide to use them, I do, because they work.

    Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Malware, Cookies etc) from the sites listed, although you will still be able to connect to the sites.

    MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know Malware sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer


    And also see TonyKlein's good advice
    So how did I get infected in the first place?



    You have now been removed from the S.I.M.C. List…..
    Enjoy your clean computer. Any questions?

    2OG
     
    Last edited: Jul 13, 2008
  8. burghman

    burghman Member

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    No questions at all at this point, just my sincere thanks for getting this resolved so quickly. With the press so focused on the viruses that cause so many problems, it's great to know that there are some helpful souls out there willing to do what it takes to keep the rest of us moving along.

    I'll be following up on your next steps and will certainly do my best to take all precautionary steps to prevent this from happening again. Thanks!

     
  9. 2oldGeek

    2oldGeek Active member

    Joined:
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    You’re welcome burghman,

    Don’t be too careful. If it weren’t for Malware Collectors, I’d have nothing to do on my days off. ; ) LOL

    Safe Surfing to ya,

    2OG
     

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