I use avast! antivirus and Comodo Firewall Pro, always up to date and running. The other day, CFP came up with a malware warning, and I kept having to deny requests from some uninstall program trying to open something else. I also have the blue desktop background that warns of spyware being detected, and to download an antivirus program or something. And when I go into Display Properties the tab for desktop/changing wallpapers isn't there. I have done a thorough virus scan with avast! in Safe Mode. Then after looking on the forums here I tried scanning and deleting with CCleaner, CWShredder, Ad-Aware 2008, Spybot S&D and ATF Cleaner. All updated versions. All of those except CWShredder found infected files. I'm not very virus/antivirus program savvy, so any help would be appreciated =] Here is the log from Kaspersky online scanner: Monday, August 11, 2008 Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Sunday, August 10, 2008 19:10:24 Records in database: 1079580 Scan settings Scan using the following database extended Scan archives yes Scan mail databases yes Scan area My Computer C:\ D:\ E:\ Scan statistics Files scanned 89832 Threat name 2 Infected objects 3 Suspicious objects 0 Duration of the scan 02:01:48 File name Threat name Threats count C:\WINDOWS\system32\wingba32.dll/C:\WINDOWS\system32\wingba32.dll Infected: Trojan-Downloader.Win32.FraudLoad.vaya 1 C:\System Volume Information\_restore{2943CD95-F1B1-41F0-8349-FFE8E5BFF3A1}\RP124\A0070467.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.631 1 C:\WINDOWS\system32\wingba32.dll Infected: Trojan-Downloader.Win32.FraudLoad.vaya 1 The selected area was scanned. And the log from Hijack This: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:50:30 PM, on 11/08/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\system32\igfxext.exe C:\Program Files\COMODO\Firewall\cfp.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\WINDOWS\system32\RAMASST.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\Program Files\COMODO\Firewall\cmdagent.exe C:\WINDOWS\system32\DVDRAMSV.exe C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://pc.support.global.toshiba.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe O4 - HKLM\..\Run: [Toshiba Hotkey Utility] "C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -s O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe O4 - HKLM\..\Run: [lphc566j0ecf3] C:\WINDOWS\system32\lphc566j0ecf3.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/a-UNO1/GAME_UNO1.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1203505206343 O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll O20 - Winlogon Notify: wingba32 - C:\WINDOWS\SYSTEM32\wingba32.dll O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\Firewall\cmdagent.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe -- End of file - 7884 bytes Edit: I forgot to mention that when I turn off or restart my laptop, I get a blue screen with the following message. I'm not sure if it's related to any of the viruses I have or not, but I just press the power button and it turns off, then I can turn it on without any problems. STOP: c000021a {Fatal System Error} The Windows Logon Process terminated unexpectedly with a status of 0x00000000 (0x00000000 0x00000000). The system has been shutdown.
Now I have my Desktop tab back in Display Properties, but I'm still getting trojan and malware warnings, the blue screen on shut down, and the About Windows window pops up after starting up my laptop. The virus and spyware etc programs aren't picking up anything though.
The best thing to do, in my opinion, if you have a trojan is to back up any documents, photos etc that you want on to an external hard drive and reformat your computer. They can be very hard to get rid of. I had one earlier this year and spent a few weeks trying to get rid of it, but it kept changing and getting deeper into my files. Eventually had to reformat and it's fine ever since. Just make sure you have your original disks for your operating system etc. to reload afterwards.
Thanks for the reply. I've thought about doing that, but I only have the OEM XP disc that came with my laptop, and I'd rather wipe the lot of it and start over with just XP installed. I don't have the money to go buy XP yet haha...so I was wondering if anyone knew how to get rid of whatever I have, or most of it, for now. If it's something that's definitely not going to be easy to get rid of, I'll do the OEM install..