Virus help please (HJT log included)

Discussion in 'Windows - Virus and spyware problems' started by Session9, Aug 11, 2008.

  1. Session9

    Session9 Member

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    I use avast! antivirus and Comodo Firewall Pro, always up to date and running. The other day, CFP came up with a malware warning, and I kept having to deny requests from some uninstall program trying to open something else.

    I also have the blue desktop background that warns of spyware being detected, and to download an antivirus program or something. And when I go into Display Properties the tab for desktop/changing wallpapers isn't there.

    I have done a thorough virus scan with avast! in Safe Mode. Then after looking on the forums here I tried scanning and deleting with CCleaner, CWShredder, Ad-Aware 2008, Spybot S&D and ATF Cleaner. All updated versions. All of those except CWShredder found infected files.

    I'm not very virus/antivirus program savvy, so any help would be appreciated =]

    Here is the log from Kaspersky online scanner:
    Monday, August 11, 2008
    Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
    Kaspersky Online Scanner 7 version: 7.0.25.0
    Program database last update: Sunday, August 10, 2008 19:10:24
    Records in database: 1079580


    Scan settings
    Scan using the following database extended
    Scan archives yes
    Scan mail databases yes

    Scan area My Computer
    C:\
    D:\
    E:\

    Scan statistics
    Files scanned 89832
    Threat name 2
    Infected objects 3
    Suspicious objects 0
    Duration of the scan 02:01:48

    File name Threat name Threats count
    C:\WINDOWS\system32\wingba32.dll/C:\WINDOWS\system32\wingba32.dll Infected: Trojan-Downloader.Win32.FraudLoad.vaya 1

    C:\System Volume Information\_restore{2943CD95-F1B1-41F0-8349-FFE8E5BFF3A1}\RP124\A0070467.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.631 1

    C:\WINDOWS\system32\wingba32.dll Infected: Trojan-Downloader.Win32.FraudLoad.vaya 1

    The selected area was scanned.


    And the log from Hijack This:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:50:30 PM, on 11/08/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16674)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\system32\igfxext.exe
    C:\Program Files\COMODO\Firewall\cfp.exe
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\WINDOWS\system32\RAMASST.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\Program Files\COMODO\Firewall\cmdagent.exe
    C:\WINDOWS\system32\DVDRAMSV.exe
    C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://pc.support.global.toshiba.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    O4 - HKLM\..\Run: [Toshiba Hotkey Utility] "C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -s
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
    O4 - HKLM\..\Run: [lphc566j0ecf3] C:\WINDOWS\system32\lphc566j0ecf3.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
    O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/a-UNO1/GAME_UNO1.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1203505206343
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
    O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
    O20 - Winlogon Notify: wingba32 - C:\WINDOWS\SYSTEM32\wingba32.dll
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\Firewall\cmdagent.exe
    O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe

    --
    End of file - 7884 bytes


    Edit: I forgot to mention that when I turn off or restart my laptop, I get a blue screen with the following message. I'm not sure if it's related to any of the viruses I have or not, but I just press the power button and it turns off, then I can turn it on without any problems.

    STOP: c000021a {Fatal System Error}
    The Windows Logon Process terminated unexpectedly with a status of 0x00000000 (0x00000000 0x00000000).
    The system has been shutdown.
     
    Last edited: Aug 11, 2008
  2. Session9

    Session9 Member

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    Now I have my Desktop tab back in Display Properties, but I'm still getting trojan and malware warnings, the blue screen on shut down, and the About Windows window pops up after starting up my laptop.
    The virus and spyware etc programs aren't picking up anything though.
     
  3. Evastar

    Evastar Regular member

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    The best thing to do, in my opinion, if you have a trojan is to back up any documents, photos etc that you want on to an external hard drive and reformat your computer.

    They can be very hard to get rid of. I had one earlier this year and spent a few weeks trying to get rid of it, but it kept changing and getting deeper into my files. Eventually had to reformat and it's fine ever since. Just make sure you have your original disks for your operating system etc. to reload afterwards.
     
  4. Session9

    Session9 Member

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    Thanks for the reply.

    I've thought about doing that, but I only have the OEM XP disc that came with my laptop, and I'd rather wipe the lot of it and start over with just XP installed.
    I don't have the money to go buy XP yet haha...so I was wondering if anyone knew how to get rid of whatever I have, or most of it, for now.

    If it's something that's definitely not going to be easy to get rid of, I'll do the OEM install..
     

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