Hi, I have a very stubborn virus/malware problem. I have performed full scans with the following programs in normal and safe mode to no avail: AVG Free 9.0; Malwarebytes' Anti-Malware; SUPERAntiSpyware Free Edition; Spybot - Search & Destroy; SmitfraudFix.exe; SDFix.exe; ComboFix.exe and also used CCleaner & TFC cleaner. When I open a browser page another will also open and go to a different site. Ad-Aware also sometimes blockes the file name svchost.exe from connecting to malicious web sites IP address 67.29.139.199 (port: 80) & 66.230.188.67 (port: 80). When I open my task manager there are roughly 8 files with the name of svchost.exe running at the same time. I know this file is usually a nessesary file but the amout of them running seems strange to me. Below is my HiJackThis log, please can someone help? Thanks Terry9999 Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 12:19:29, on 8/4/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\Program Files\AVG\AVG9\avgchsvx.exe C:\Program Files\AVG\AVG9\avgrsx.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\AVG\AVG9\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\AVG\AVG9\avgnsx.exe C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\system32\PnkBstrA.exe C:\WINDOWS\system32\tcpsvcs.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\SearchIndexer.exe C:\Program Files\GigaByte\VGA Utility Manager\G-VGA .exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\PROGRA~1\AVG\AVG9\avgtray.exe C:\Program Files\internet explorer\iexplore.exe C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe C:\Program Files\Microsoft Office\Office12\WINWORD.EXE C:\Program Files\Microsoft\Office Live\OfficeLiveSignIn.exe C:\WINDOWS\system32\taskmgr.exe C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O4 - HKLM\..\Run: [VGAUtil] C:\Program Files\GigaByte\VGA Utility Manager\G-VGA .exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8942.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1237819362975 O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab O16 - DPF: {A3256902-51FA-45A0-8A97-FC1143C169D9} (Diagnostics ActiveX WebControl) - http://support.microsoft.com/mats/DiagWebControl.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.113,85.255.112.175 O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing) O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Unknown owner - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe (file missing) O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: MIRAUOCZ - Sysinternals - www.sysinternals.com - C:\DOCUME~1\Terry\LOCALS~1\Temp\MIRAUOCZ.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files\WinPcap\rpcapd.exe (file missing) O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe -- End of file - 9517 bytes
Hi terry9999, Looking over your HJT log, you have 3 lines that are just trash (not harmful) and can be removed. O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing) The following line: O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.113,85.255.112.175 Section (017) corresponds to Lop.com Domain Hacks. When you go to a web site using a hostname, like www.bleepingcomputer.com, instead of an IP address, your computer uses a DNS server to resolve the hostname into an IP address like 192.168.1.0. Domain hacks are when the Hijacker changes the DNS servers on your machine to point to their own server, where they can direct you to any site they want. By adding google.com to their DNS server, they can make it so that when you go to www.google.com, they redirect you to a site of their choice. If you see entries for this and do not recognize the domain as belonging to your ISP or company, and the DNS servers do not belong to your ISP or company, then you should have HijackThis fix it. You can go to Arin to do a whois on the DNS server IP addresses to determine what company they belong to. This one is: If this is NOT your ISP then it needs to be removed.. And this line: O23 - Service: MIRAUOCZ - Sysinternals - www.sysinternals.com - C:\DOCUME~1\Terry\LOCALS~1\Temp\MIRAUOCZ.exe This is an unknown Service loading from a Temp folder which was probably slipped in on you and if you don’t recognize it, it needs to be removed. Do the following: Step # 1: Remove Hijackthis Entries • Run HijackThis • Click on the Scan]/b] button Put a check beside all of the items listed below (if present): O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.113,85.255.112.175 O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing) O23 - Service: MIRAUOCZ - Sysinternals - www.sysinternals.com - C:\DOCUME~1\Terry\LOCALS~1\Temp\MIRAUOCZ.exe • Close all open windows and browsers/email, etc... • Click on the "Fix Checked" button • When completed, close the application. Step # 2: Delete Bad Services Please open Notepad. Ensure that word wrap is turned off. Click on Format and make sure that there is not a tick next to Word Wrap. If there's one, click on Word Wrap to remove it. Copy and paste the following in the quote box into Notepad: Click on File > Save As.... In the File Name box, copy and paste in fix.bat In the Save as type box, select All Files from the drop-down list. Click Save and save it to your Desktop. Double click on fix.bat. A Command Prompt window will open and close quickly. That is normal. Let me know if this helps and how you are doing...
Hi thanks for your reply. I did as you suggested and my browser as yet hasn't redirected or opened in multiple. Ad-aware is still blocking the file svchost.exe from connecting to a malicious website 205.252.166.169 (port: 80). Have you any idea what I should try next? Thanks Terry9999
Location of the IP address 205.252.166.169: Herndon in United States. Well, if Ad-aware is blocking it, it's probably not doing much harm.... just an irritation lol You said you have ran SuperAntiSpyware, Try it again and be sure you have the latest updates. Let me know and post the SAS Log in your reply. 2oG
