virus/spyware problem.

Discussion in 'Windows - Virus and spyware problems' started by Spazmodic, May 11, 2006.

  1. Spazmodic

    Spazmodic Member

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    my computer was recently infected with Spy Falcon (annoying program with popups, site redirections, etc)

    tried using safe mode and other methods to remove it but so far no luck.

    Logfile of HijackThis v1.99.1
    Scan saved at 8:09:40 PM, on 5/11/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Common Files\AOL\1137717967\ee\AOLSoftware.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\0a899be3.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\Ares\Ares.exe
    C:\PROGRA~1\COMMON~1\MBOLS~1\services.exe
    C:\WINDOWS\system32\?ymantec\s?anregw.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Documents and Settings\Owner\Desktop\hijack\HijackThis_v1.99.1.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = prosearching.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = prosearching.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
    R3 - Default URLSearchHook is missing
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Nothing - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - C:\WINDOWS\system32\hp9CBA.tmp (file missing)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1137717967\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [0a899be3.exe] C:\WINDOWS\system32\0a899be3.exe
    O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
    O4 - HKCU\..\Run: [0a899be3.exe] C:\Documents and Settings\Owner\Local Settings\Application Data\0a899be3.exe
    O4 - HKCU\..\Run: [Sen] "C:\PROGRA~1\COMMON~1\MBOLS~1\services.exe" -vt yazr
    O4 - HKCU\..\Run: [Dicbgj] C:\WINDOWS\system32\?ymantec\s?anregw.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/haphazard/raptisoftgameloader.cab
    O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1162
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: winrge32 - C:\WINDOWS\SYSTEM32\winrge32.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: Power Manager (PowerManager) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
     
  2. tapiiri

    tapiiri Regular member

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    Hi Spazmodic

    Please download ewido anti malware it is a free version of the program -> http://www.ewido.net/en/download/

    1. Install ewido security suite
    2. When installing, under "Additional Options" uncheck..
    * Install background guard
    * Install scan via context menu
    3. Launch ewido, there should be an icon on your desktop, double-click it.
    4. The program will now open to the main screen.
    5. When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
    6. You will need to update ewido to the latest definition files.
    * On the left hand side of the main screen click update.
    * Then click on Start Update.
    7. The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display ("Update successful")

    If you are having problems with the updater, you can use this link to manually update ewido.
    ewido manual updates -> http://www.ewido.net/en/download/updates/

    Once the updates are installed do the following:

    Download SmitfraudFix.zip to your desktop -> http://siri.urz.free.fr/Fix/SmitfraudFix.zip

    Unzip it (folder named SmitFraudFix) to your desktop:

    Open the folder SmitfraudFix and doubleclick smitfraudfix.cmd
    Choose option #1 - Search by typing 1 and pressing "Enter"; a textfile opens and lists the infected files (if those exist)

    Post the contents of this textfile to here.

    (Some antiviruses recognises process.exe as a malware. It is not malware, it is a program that stops processes)

    Reboot your computer in SafeMode by doing the following:

    1. Restart your computer
    2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
    3. Instead of Windows loading as normal, a menu should appear
    4. Select the first option, to run Windows in Safe Mode.

    Launch ewido:

    * Click on scanner
    * Click on Complete System Scan and the scan will begin.
    * You will be prompted to clean the first infection.
    * Select "Perform action on all infections", then proceed.
    * Once the scan has completed, there will be a button located on the bottom of the screen named Save report
    * Click Save report.
    * Save the report .txt file to your desktop or a location where you can find it easily.

    Close ewido security suite.

    Reboot back to normal mode

    Send a fresh HjT log and ewido report
     

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