Vista Ultimate avgfree 2011 blue screen

Discussion in 'Windows - Software discussion' started by keebles, Feb 10, 2011.

  1. keebles

    keebles Regular member

    Joined:
    Aug 13, 2005
    Messages:
    766
    Likes Received:
    1
    Trophy Points:
    28
    For some reason, when ever avg runs it's scheduled scan, I get a blue screen a couple of minutes later and the machine restarts. I can run a manual scan with avg no problem. This just started 2 day ago updating with the latest windows updates. I did a google search and found out where to find the blue screen log. After I find it, I'm completely lost with reading them.
    Here is the error code(s) that I get:

    (Reliability Monitor) 0x0000008e (0xc0000005, 0x8209469a, 0xac54f880, 0x00000000)

    (Problem Reports and Solutions)
    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.256.1
    Locale ID: 1033

    Files that help describe the problem (some files may no longer be available)
    Mini021011-01.dmp
    sysdata.xml
    Version.txt

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 8204C96A
    BCP3: BC841880
    BCP4: 00000000
    OS Version: 6_0_6002
    Service Pack: 2_0
    Server information: 5e1c99b5-3cbe-4453-b395-7eb8f4051348
     
    Last edited: Feb 13, 2011
    keebles, Feb 10, 2011
    #1
  2. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,167
    Likes Received:
    136
    Trophy Points:
    143
    try reinstalling avg as maybe software conflict with windows update.
     
    ddp, Feb 10, 2011
    #2
  3. keebles

    keebles Regular member

    Joined:
    Aug 13, 2005
    Messages:
    766
    Likes Received:
    1
    Trophy Points:
    28
    will do
     
    keebles, Feb 10, 2011
    #3
  4. keebles

    keebles Regular member

    Joined:
    Aug 13, 2005
    Messages:
    766
    Likes Received:
    1
    Trophy Points:
    28
    Same problem even after a complete system wipe and os reinstall
     
    Last edited: Feb 13, 2011
    keebles, Feb 12, 2011
    #4
  5. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,167
    Likes Received:
    136
    Trophy Points:
    143
    32bit or 64bit vista? 32bit or 64bit avgfree 2011?
     
    ddp, Feb 13, 2011
    #5
  6. keebles

    keebles Regular member

    Joined:
    Aug 13, 2005
    Messages:
    766
    Likes Received:
    1
    Trophy Points:
    28
    32bit vista/32 bit avgfree 2011
     
    keebles, Feb 13, 2011
    #6
  7. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,167
    Likes Received:
    136
    Trophy Points:
    143
    did you try a new download of avgfree as maybe might have corrected the problem in it?
     
    ddp, Feb 13, 2011
    #7
  8. keebles

    keebles Regular member

    Joined:
    Aug 13, 2005
    Messages:
    766
    Likes Received:
    1
    Trophy Points:
    28
    I re-downloaded all my programs and reinstalled them from scratch.
     
    keebles, Feb 13, 2011
    #8
  9. keebles

    keebles Regular member

    Joined:
    Aug 13, 2005
    Messages:
    766
    Likes Received:
    1
    Trophy Points:
    28
    I disabled scheduled scan and re-downloaded the latest update. Did manual scans for the past two days and then tried re-enabling scheduled scan today and so far it is working now, no blue screens and no crashing. Maybe avg accendently created a bug in one their updates. I haven't received any new updates from ms so far.
     
    keebles, Feb 14, 2011
    #9
  10. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,167
    Likes Received:
    136
    Trophy Points:
    143
    hopefully that is good, keep your fingers crossed.
     
    ddp, Feb 14, 2011
    #10
  11. Atasha01

    Atasha01 Guest

    Hi I just Downloaded AVG AntiVirus Free Edition 2011. Can you please tell me if I downloaded the right anti virus for my PC. I have some hesitation on my mind. Thank you.
     
    Atasha01, Apr 4, 2011
    #11
  12. keebles

    keebles Regular member

    Joined:
    Aug 13, 2005
    Messages:
    766
    Likes Received:
    1
    Trophy Points:
    28
    avg free is a good anti virus, just make sure to keep it up to date with the updates and you should be good to go.
     
    keebles, Apr 4, 2011
    #12

Share This Page