Hello got this autorun.inf virus you know the one that does not let you see hidden files/folders among other things I got rid of it but after that I constantly get "Page Load Error" in Firefox, not only in Firefox IE and Chrome too the curious thing for instance in Firefox I have to reload the page like 4, 5, 6 times to load the page so after try too many times page finally loads and I can surf :confused I have Norton Antivirus and I have run Malwarebytes but nothing was found... any other idea what could be causing this issue? this is happening in 2 machines in fact both got infected by the same usb with that virus thanks a lot
Hi kopper Please plug all your usbs into your computer, and follow the instructions below: Now, please download ComboFix. With ComboFix, at the download window, please rename it to Combo-Fix(.exe) before downloading it. Please disable all security programs, such as antiviruses, antispywares, and firewalls. Also disable your internet connection. • Run Combo-Fix.exe and follow the prompts. **Understand that things like your system clock changing and your desktop disappearing might happen. Do not worry, because all will be restored later. • Wait for the scan to be completed. • If it requires a reboot, please do it. • After the scan has completed entirely, please post the log here. The log will be located at C:\ComboFix(.txt) Do not click on the ComoboFix window, as it may cause it to stall. Best Regards
Hey kopper_ Please download the HijackThis zip file. Save it onto a convenient place in your computer, and then unzip the file. Rename HijackThis(.exe) to scanner(.exe). Next, run scanner(.exe). A window will pop up. • Click on the button which says Main Menu, then Do a system scan and save a logfile. • Please wait for the scan to be completed. • After the scan has completed, a text window will pop up. Please post the contents of this window here. This will also be located at hijackthis(.txt) in the same folder that HijackThis was originally saved. NOTE:: Do not fix anything using HijackThis, as this may also damage legitimate components of your computer. Also, what was Antivir's response to the infection? Best Regards
hi thanks for your support well I found something so I deleted he virus the virus (if it is a virus) is the autorun.inf - knight.exe file the one that won't let you to see your hidden files among other things so I delete I run some commands and deleted it but after that my Page Load Error started at that moment my Avast Antivirus detected the file but just that but some more research on google helped me to fix it not the problem is with my connection I think is affected by that or at least I want to find if it is related with that virus here it is
Hey kopper_ Please run HijackThis. • Click on the button which says Main Menu, then Do a system scan only. • Please wait for the scan to be completed. • After the scan has completed, check the following entries. Code: R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O9 - Extra button: (no name) - AutorunsDisabled - (no file) O9 - Extra button: (no name) - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - (no file) O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net O17 - HKLM\Software\..\Telephony: DomainName = americas.hpqcorp.net O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net Click on the button Fix checked NOTE:: Close all browsers before fixing anything. After that, reboot. Does your problem still exist? Best Regards
I'm getting repetitive page load / timeout errors also. I use MS OneCare for virus/spyware protection, but it seems to not be able to connect (nothing happens) when I try to get updates. I ran hijack this and have the following: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:17:00 AM, on 10/29/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16735) Boot mode: Normal Running processes: C:\WINDOWS.0\System32\smss.exe C:\WINDOWS.0\system32\winlogon.exe C:\WINDOWS.0\system32\services.exe C:\WINDOWS.0\system32\lsass.exe C:\WINDOWS.0\system32\svchost.exe C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe C:\WINDOWS.0\System32\svchost.exe C:\PROGRA~1\GbPlugin\GbpSv.exe C:\WINDOWS.0\system32\spoolsv.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS.0\system32\svchost.exe C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe C:\WINDOWS.0\Explorer.EXE C:\Program Files\Microsoft Windows OneCare Live\winss.exe C:\WINDOWS.0\system32\wscntfy.exe C:\Program Files\Unlocker\UnlockerAssistant.exe C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\WINDOWS.0\System32\svchost.exe C:\Program Files\HP\HP Software Update\HPWuSchd.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\WINDOWS.0\system32\igfxsrvc.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe C:\Program Files\Microsoft IntelliType Pro\itype.exe C:\WINDOWS.0\system32\igfxtray.exe C:\WINDOWS.0\system32\hkcmd.exe C:\WINDOWS.0\system32\igfxpers.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe C:\WINDOWS.0\Mixer.exe C:\WINDOWS.0\system32\ctfmon.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\eFax Messenger 4.3\J2GTray.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\PC Connectivity Solution\ServiceLayer.exe C:\Program Files\Microsoft Windows OneCare Live\WinSSUI.exe C:\WINDOWS.0\system32\HPZipm12.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: G-Buster Browser Defense ABN AMRO - {C41A1C0E-EA6C-11D4-B1B8-444553540007} - C:\PROGRA~1\GbPlugin\gbiehabn.dll O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb125\SearchSettings.dll O4 - HKLM\..\Run: [UnlockerAssistant] C:\Program Files\Unlocker\UnlockerAssistant.exe -H O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe" O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [Media Codec Update Service] C:\Program Files\Essentials Codec Pack\update.exe -silent O4 - HKLM\..\Run: [eFax 4.3] "C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe" /R O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe" O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS.0\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS.0\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\WINDOWS.0\system32\igfxpers.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS.0\system32\ctfmon.exe O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKUS\S-1-5-19\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSection nLite.inf,C (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSection nLite.inf,C (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSection nLite.inf,C (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSection nLite.inf,C (User 'Default user') O4 - Global Startup: eFax 4.3.lnk = C:\Program Files\eFax Messenger 4.3\J2GTray.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399007} (GbPluginObj Class) - https://wwws.realsecureweb.com.br/mpr/plugin/Cab/GbPluginABN.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - Winlogon Notify: GbPluginAbn - C:\PROGRA~1\GbPlugin\gbiehabn.dll O23 - Service: Internet Security (AVP) - Unknown owner - c:\windows\ser.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS.0\system32\HPZipm12.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: Windows Management Instrumentation Startup (WmiStartup) - Unknown owner - C:\WINDOWS.0\system32\wbem\svchost.exe -- End of file - 9336 bytes Any idea whats going on here? Thank you in advance for any assistance.
Hey BrasilDoc You are indeed infected. Now, please download ComboFix. With ComboFix, at the download window, please rename it to Combo-Fix(.exe) before downloading it. Please disable all security programs, such as antiviruses, antispywares, and firewalls. Also disable your internet connection. • Run Combo-Fix.exe and follow the prompts. **Understand that things like your system clock changing and your desktop disappearing might happen. Do not worry, because all will be restored later. • Wait for the scan to be completed. • If it requires a reboot, please do it. • After the scan has completed entirely, please post the log here. The log will be located at C:\ComboFix(.txt) Do not click on the ComoboFix window, as it may cause it to stall. Best Regards