Hi, I have came across a virus that Symantec could not detect.The symptoms are: -regedit and task manager closes immediately -I cannot open McAfee This is the HijackThis log Logfile of HijackThis v1.99.1 Scan saved at 19.36.28, on 27/12/2005 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\SYSTEM32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\spoolsv.exe C:\WINNT\System32\msdtc.exe C:\WINNT\System32\svchost.exe C:\WINNT\System32\HPConfig.exe d:\MSSQL7\binn\sqlservr.exe C:\WINNT\system32\regsvc.exe C:\WINNT\system32\MSTask.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\System32\inetsrv\inetinfo.exe d:\MSSQL7\binn\sqlagent.exe C:\WINNT\Explorer.EXE C:\Programmi\Synaptics\SynTP\SynTPLpr.exe C:\Programmi\Synaptics\SynTP\SynTPEnh.exe C:\Programmi\IPM\Adsl\DataWay\dslstat.exe C:\WINNT\system32\dslagent.exe C:\Programmi\Java\jre1.5.0_06\bin\jusched.exe C:\WINNT\system32\MStools1.exe D:\MSSQL7\Binn\sqlmangr.exe C:\Programmi\Internet Explorer\iexplore.exe C:\WINNT\Profiles\hp_xe2\Impostazioni locali\Temporary Internet Files\Content.IE5\S1AF01ER\hijackthis[1].exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.it.msn.com/access/allinone.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://it.msn.com/ R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programmi\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx O4 - HKLM\..\Run: [TrackPointSrv] tp4mon.exe O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [DSLSTATEXE] C:\Programmi\IPM\Adsl\DataWay\dslstat.exe icon O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB O4 - HKLM\..\Run: [Microsoft Service TOols] MStools1.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [Windows Locator] locate.exe O4 - HKLM\..\RunServices: [Microsoft Service TOols] MStools1.exe O4 - HKLM\..\RunServices: [Windows Locator] locate.exe O4 - HKCU\..\Run: [Microsoft Service TOols] MStools1.exe O4 - HKCU\..\Run: [Windows Locator] locate.exe O4 - HKCU\..\RunServices: [Microsoft Service TOols] MStools1.exe O4 - HKCU\..\RunServices: [Windows Locator] locate.exe O4 - Global Startup: Service Manager.lnk = D:\MSSQL7\Binn\sqlmangr.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm O13 - WWW. Prefix: http:// O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {4A52A590-0282-11D1-AA38-00A024FE694D} (USIFirmaJava) - https://online.cariverona.it/nb/applet/JavaFirma.cab O16 - DPF: {5A52A590-0282-11D1-AA38-00A024FE694D} (USIFirmaDlls) - https://online.cariverona.it/nb/applet/SoftFirma.cab O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://www.amiuptodate.com/vsc/bin/1,0,0,8/McUpdatePortal.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1135501085153 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://eu-housecall.trendmicro-europe.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4657/mcfscan.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = dismero.it O17 - HKLM\System\CCS\Services\Tcpip\..\{12D41FBF-F01B-4FB1-ADB0-73AE20F019A3}: NameServer = 194.20.8.1,194.20.8.4 O17 - HKLM\System\CCS\Services\Tcpip\..\{22E7BE19-06FC-4EEE-A27E-04C61B96D0B9}: NameServer = 194.20.8.1,194.20.8.4,194.20.8.6 O17 - HKLM\System\CCS\Services\Tcpip\..\{2AB6CDD3-127E-431C-8458-51C550D94CC5}: NameServer = 213.92.5.54,194.20.8.4 O17 - HKLM\System\CCS\Services\Tcpip\..\{4D76EEEF-2C3C-41E2-8627-B0A310E4853A}: NameServer = 194.20.8.1,194.20.8.4 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = dismero.it O17 - HKLM\System\CS1\Services\Tcpip\..\{12D41FBF-F01B-4FB1-ADB0-73AE20F019A3}: NameServer = 194.20.8.1,194.20.8.4 O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = dismero.it O17 - HKLM\System\CS2\Services\Tcpip\..\{12D41FBF-F01B-4FB1-ADB0-73AE20F019A3}: NameServer = 194.20.8.1,194.20.8.4 O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Programmi\Network Associates\VirusScan\Avsynmgr.exe O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Programmi\Symantec\pcAnywhere\awhost32.exe O23 - Service: Servizio amministrativo di Gestione disco logico (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe O23 - Service: HP Configuration Service (HPConfig) - Hewlett-Packard - C:\WINNT\System32\HPConfig.exe O23 - Service: McShield - Unknown owner - C:\Programmi\File comuni\Network Associates\McShield\Mcshield.exe I have read about a similar log which was sent to you by 'batman187' , but I was not able to understand it because it was written in finnish. Could you please help me ? Thank you very much !
Ok. First, move HjT into its own folder -> C:\HjT\HijackThis.exe Then fix with HjT (do a system scan only, mark these and press fix checked): O4 - HKLM\..\Run: [Microsoft Service TOols] MStools1.exe O4 - HKLM\..\Run: [Windows Locator] locate.exe O4 - HKLM\..\RunServices: [Microsoft Service TOols] MStools1.exe O4 - HKLM\..\RunServices: [Windows Locator] locate.exe O4 - HKCU\..\Run: [Microsoft Service TOols] MStools1.exe O4 - HKCU\..\Run: [Windows Locator] locate.exe O4 - HKCU\..\RunServices: [Microsoft Service TOols] MStools1.exe O4 - HKCU\..\RunServices: [Windows Locator] locate.exe O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm O13 - WWW. Prefix: http:// Then make your hidden and system files visible -> http://www.xtra.co.nz/help/0,,4155-1916458,00.html Boot in safe mode (press F8 while booting until you see a menu. Select safe mode from that menu) Delete these files, if found: C:\WINNT\system32\==>MStools1.exe<== C:\WINNT\web\==>related.htm<== C:\WINNT\system32\==>locate.exe<== Reboot and send a fresh HjT-log.
Thanks for the detailed writeup: now the problem is solved ! I applicated these tasks: 1. fix with HjT 2. made hidden and system files visible 3. updated my McAfee virus definitions 4. boot in safe mode 5. scanned the system 6. McAfee found the file c:\winnt\system32\MStools1.exe infected by the virus W32/Sdbot.worm.gen.bh 7. delete the file. Many thanks and happy New Year ! This is the new HjT-log Logfile of HijackThis v1.99.1 Scan saved at 10.34.03, on 29/12/2005 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\SYSTEM32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\spoolsv.exe C:\WINNT\System32\msdtc.exe C:\Programmi\Network Associates\VirusScan\Avsynmgr.exe C:\WINNT\System32\svchost.exe C:\WINNT\System32\HPConfig.exe d:\MSSQL7\binn\sqlservr.exe C:\WINNT\system32\regsvc.exe C:\WINNT\system32\MSTask.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\System32\inetsrv\inetinfo.exe d:\MSSQL7\binn\sqlagent.exe C:\Programmi\Network Associates\VirusScan\VsStat.exe C:\Programmi\Network Associates\VirusScan\Avconsol.exe C:\WINNT\Explorer.EXE C:\Programmi\Synaptics\SynTP\SynTPLpr.exe C:\Programmi\Synaptics\SynTP\SynTPEnh.exe C:\Programmi\IPM\Adsl\DataWay\dslstat.exe C:\WINNT\system32\dslagent.exe C:\Programmi\Java\jre1.5.0_06\bin\jusched.exe D:\MSSQL7\Binn\sqlmangr.exe C:\HjT\hijackthis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.it.msn.com/access/allinone.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://it.msn.com/ R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programmi\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx O4 - HKLM\..\Run: [TrackPointSrv] tp4mon.exe O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [DSLSTATEXE] C:\Programmi\IPM\Adsl\DataWay\dslstat.exe icon O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\jre1.5.0_06\bin\jusched.exe O4 - Global Startup: Service Manager.lnk = D:\MSSQL7\Binn\sqlmangr.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {4A52A590-0282-11D1-AA38-00A024FE694D} (USIFirmaJava) - https://online.cariverona.it/nb/applet/JavaFirma.cab O16 - DPF: {5A52A590-0282-11D1-AA38-00A024FE694D} (USIFirmaDlls) - https://online.cariverona.it/nb/applet/SoftFirma.cab O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://www.amiuptodate.com/vsc/bin/1,0,0,8/McUpdatePortal.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1135501085153 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://eu-housecall.trendmicro-europe.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4657/mcfscan.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = dismero.it O17 - HKLM\System\CCS\Services\Tcpip\..\{12D41FBF-F01B-4FB1-ADB0-73AE20F019A3}: NameServer = 194.20.8.1,194.20.8.4 O17 - HKLM\System\CCS\Services\Tcpip\..\{22E7BE19-06FC-4EEE-A27E-04C61B96D0B9}: NameServer = 194.20.8.1,194.20.8.4,194.20.8.6 O17 - HKLM\System\CCS\Services\Tcpip\..\{2AB6CDD3-127E-431C-8458-51C550D94CC5}: NameServer = 213.92.5.54,194.20.8.4 O17 - HKLM\System\CCS\Services\Tcpip\..\{4D76EEEF-2C3C-41E2-8627-B0A310E4853A}: NameServer = 194.20.8.1,194.20.8.4 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = dismero.it O17 - HKLM\System\CS1\Services\Tcpip\..\{12D41FBF-F01B-4FB1-ADB0-73AE20F019A3}: NameServer = 194.20.8.1,194.20.8.4 O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = dismero.it O17 - HKLM\System\CS2\Services\Tcpip\..\{12D41FBF-F01B-4FB1-ADB0-73AE20F019A3}: NameServer = 194.20.8.1,194.20.8.4 O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Programmi\Network Associates\VirusScan\Avsynmgr.exe O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Programmi\Symantec\pcAnywhere\awhost32.exe O23 - Service: Servizio amministrativo di Gestione disco logico (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe O23 - Service: HP Configuration Service (HPConfig) - Hewlett-Packard - C:\WINNT\System32\HPConfig.exe O23 - Service: McShield - Unknown owner - C:\Programmi\File comuni\Network Associates\McShield\Mcshield.exe