Windows Explorer Quits

Discussion in 'Windows - General discussion' started by newbpwr, Jun 29, 2006.

  1. newbpwr

    newbpwr Member

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    Ok, I'm sorry if this problem was previously addressed, but I haven'y been able to find an answer over the Microsoft Support Site, Google, and Afterdawn Search.

    Here's the basic problem. I recently purchased an External HD,

    (http://www.circuitcity.com/ssm/Western-Digital-My-Book-External-Hard-Drive-WDG1U1600N-/sem/rpsm/oid/144990/catOid/-12976/rpem/ccd/productDetail.do)

    and while Transfering a large number of files (aprox. 7gig) Windows Explorer quit. Which I figured could be expected while dumping the files on it while runing several other programs in the background. But, since then Windows Explorer has been acting really weird.

    Whenever I right-click a folder or try and delete a folder (on my Internal or External Drive) I get the following error messege:

    [bold]Windows Explorer has encountered a Problem and Needs to close. We are sorry for the Inconveniance.[/bold]

    With the following Error Signature:
    AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: kernel32.dll
    ModVer: 5.1.2600.2180 Offset: 0001eb33

    Ocasionaly I get a simmilar Error for program called "Dr Watson Debugger", but I can't seem to get that to display at the moment.

    Comp Specs:
    Dell Optiplex GX620
    Intel Pentium 4 CPU 3.20 GHz
    1gb of RAM
    XP Professional V. 2002, Service Pack 2


    Everything else seems to work fine.

    I ran SpyBot, Ad-Aware, and Norton Anti-Virus, but deleting the MalWare made no difference.
     
  2. Morph416

    Morph416 Active member

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    Any right click menu options you've added, or any shell extensions? Typically those can bring explorer down without any indication that it was the actual cause.
     
  3. newbpwr

    newbpwr Member

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    None that I know of that have been added recently.

    Any new right-click options were implemented at least several weeks ago...

    I ran a system recovery to the last date I had it working, but upon finishing that it said there was nothing diffeent to revert back to.

    I'm currently defragging at the moment.

    [edit]
    Defragging made my comp run smoother...but problem remains.

    Help...somebody?

    [edit 2]
    Ran a Registry Scan and fixed the Error (there were a lot), but problem remains.

    Again...I'd really appreciate some more help.

    >.>
     
    Last edited: Jun 30, 2006
  4. newbpwr

    newbpwr Member

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    Can anybody help?

    I appreciate Morph for at least responding.

    I'm distraught over here.

    T_T
     
  5. Morph416

    Morph416 Active member

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    Since that's a USB backup, try using a different port.

    You didn't perchance install any software that came with it? If so, uninstall.

    I know system restore points are limited, but you might have to search thru your right click menu programs and uninstall them as well.

    I hate to see this happen over a USB backup drive that basically doesn't take any special software to use as a backup. It just makes it more convenient to use it instead of copy/paste your same old files to the drive. The issue is simple: something isn't playing well with the shell (explorer)...finding what it is, is the headache. Without knowing all that you actually have installed, it's anyone's guess from here. XP's explorer shell, like it's predecessors simply doesn't state what caused the shell to crash the majority of the time...it just says that it "stopped unexpectedly, and was restarted".
     
    Last edited: Jul 5, 2006
  6. newbpwr

    newbpwr Member

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    Hey, thanks!

    How do I go about searching for the problem with the shell?

    [EDIT]

    Ok, I deleted some diagnostic stuff that came with the Drive and restarted.

    IT WORKS!

    Yah.

    Thanks a lot man!
     
    Last edited: Jul 6, 2006
  7. Morph416

    Morph416 Active member

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    Anytime. I use just a regular old 120GB hard drive in a USB enclosure and just copy/paste my files...I know, it takes forever but it works.

    Also, anyone else who reads this, if you do use that method, make sure the drive is formatted with NTFS...so any files larger than 4GB will be copied over without any issues.
     
  8. newbpwr

    newbpwr Member

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    Mine's formatted with FAT32

    Do ya know how to change it?
     
  9. Morph416

    Morph416 Active member

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    Sure there are several ways.

    If there is data on the disk you wish to save, you can change the format by using this command line (I will assume C is your main drive, and let's call your USB drive G):

    Start, run then type in: convert g: /fs:ntfs

    Or, if you don't have any data on the disk you can use Windows disk management to remove the FAT partition and create an NTFS one. Go to the Control Panel, click on Performance and Maintenance, click on Administrative Tools, then Computer Management. Under the Storage section, click on Disk Management. With your USB drive plugged in, it should show up in the list. If it does, right click the drive letter box and you'll see Delete Partition in the menu.

    You should be able to use the disk's setup CD to remove and repartition.

     
    Last edited: Jul 6, 2006
  10. newbpwr

    newbpwr Member

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    I do have data that I want to save..but the method you said doesn't seem to be working.

    it just opens up the G:/ Folder. Nothing else.

    o_0
     

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