Hi all.. My first post and already in trouble. I'm not able to use Windows Installer when I insert a new program .I also can't uninstall anything also. A window comes up that says I might be in safe mode (Not) or your Windows Installer is not installed correctly . I can't get the updates ( See Below ) to install windows installer again so what am I to do. Also..I have a legit XP home and haven't been able to get any updates.I been emailing back and forth with support and still nothing works. I'm entitled to get updates and they have to help and the been very good but we can't get it working.They verified that it's a legit . Thanks so much : ) Blue PS: Here are the updates that won't install below..they are critical updates. It starts to update then it says "Your updates were unsuccessful" --------------------------------------------------------------------- Review and Install Updates Install Updates Download size (total): 116.8 MB Estimated time at your connection speed: 25 minutes Restore and Check Again Only selected updates will appear the next time you check for updates. High-priority updates Microsoft Windows XP Security Update for Windows XP (KB913446) Download size: 786 KB , less than 1 minute A security issue has been identified in Windows-based systems that could allow an attacker to cause the affected machine to stop responding to requests. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Details... Security Update for Windows Media Player 10 for Windows XP (KB911565) Download size: 2.4 MB , less than 1 minute A security issue has been identified that could allow an attacker to remotely compromise your Windows-based system using Windows Media Player and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Details... Security Update for Windows XP (KB911927) Typical download size: 181 KB , less than 1 minute A security issue has been identified that could allow an attacker to remotely compromise your Windows-based system and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Details... Security Update for Windows XP (KB901190) Typical download size: 148 KB , less than 1 minute A security issue has been identified that could allow an attacker to remotely compromise your Windows-based system and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Details... Security Update for Windows Media Player Plug-in (KB911564) Download size: 597 KB , less than 1 minute A security issue has been identified that could allow an attacker to remotely compromise your Windows-based system using the Windows Media Player Plug-in and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Details... Windows Malicious Software Removal Tool - February 2006 (KB890830) Download size: 1.4 MB , less than 1 minute After the download, this tool runs once to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps to remove any infection found. If an infection is found, the tool will display a status report the next time you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center or run an online version from microsoft.com. This tool is not a replacement for an anti-virus product. To help protect your computer, you should use an anti-virus product. Details... Security Update for Windows XP (KB908519) Typical download size: 182 KB , less than 1 minute A security issue has been identified that could allow an attacker to compromise your Microsoft Windows-based system and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Details... Security Update for Windows XP (KB912919) Typical download size: 196 KB , less than 1 minute A remote code execution security issue has been identified in the Graphics Rendering Engine that could allow an attacker to remotely compromise your Windows-based system and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Details... Update for Windows XP (KB910437) Download size: 1.1 MB , less than 1 minute Install this update to prevent or resolve an issue in which Windows Update and Automatic Updates can no longer download updates after an Access Violation error occurs when using the Automatic Updates service. After you install this item, you may have to restart your computer. Details... Cumulative Security Update for Internet Explorer for Windows XP (KB905915) Typical download size: 1.4 MB , 1 minute Security issues have been identified that could allow an attacker to compromise a computer running Microsoft Internet Explorer and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Details... Microsoft Office 2002/XP Security Update for Outlook 2002 (KB892841) Typical download size: 347 KB , less than 1 minute A security vulnerability exists in Microsoft Outlook 2002 that could allow arbitrary code to run when opening a maliciously modified email. This update resolves that vulnerability. Details... Microsoft Office 2003 Office 2003 Service Pack 2 Download size: 108 MB , 19 minutes Microsoft Office 2003 Service Pack 2 contains significant security enhancements, in addition to stability and performance improvements. This update applies to the following programs: Microsoft Office Professional Edition 2003, Microsoft Office Small Business Edition 2003, Microsoft Office Basic Edition 2003, Microsoft Office Standard Edition 2003, Microsoft Office Student and Teacher Edition 2003, Microsoft Office Access 2003, Microsoft Office Access 2003 Runtime, Microsoft Office Excel 2003, Microsoft Office FrontPage 2003, Microsoft Office InfoPath 2003, Microsoft Office Outlook 2003, Microsoft Office PowerPoint 2003, Microsoft Office Publisher 2003, Microsoft Office Word 2003, Microsoft Office 2003 Web Components, and Microsoft Office XP Web Components. Details...
Hi Got the file for "windows installer" and donloaded and that's fix .I can now install and uninstall programs but still can't get the updates. Try every system restore and no good. Blue
Sypher, All the comps in our home are legit, and I've had that problem as well before. So have lots of people. There are a few things you can try. Go to Windows\Downloaded Program Files, and look for the ActiveX that Windows Update site uses, and remove it. It might be called WUWebUpdateClass or something similar, can't remember, we're using MUWebUpdateClass (Microsoft Update). Remove any duplicates of any other ActiveX control. Look up the update from Microsoft's support site thru it's article number. They can all be downloaded separately if WU is still giving you problems. Sometimes it's the site itself, your connection to it...or even a bug/ad/spyware that is causing the problem.
