windows not genuine error

Discussion in 'Windows - General discussion' started by paddybong, Jan 17, 2011.

  1. paddybong

    paddybong Regular member

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    i bought a laptop last april from pc world i havent used it much since september so i had it down today updated java and abobe and updates after updates were installed it had to restart to finishe updates like it always does.when it restarted it now tells me that my copy of windows is not genuine and now have a black screen.

    iv never seen this before nad never had this problem before.
     
  2. ddp

    ddp Moderator Staff Member

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  3. paddybong

    paddybong Regular member

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    it a dell insperon1764, 4.00 gb ram,5.00 gb hard drive,
    os windows 7 bought new from pc world 9 mounths ago.

    i re;entered the prouduct code from back of laptop and now windows is actavated again.
    But another problem i haveing is it wont power on even when batrey is full i have to plug the power in first for it to power on
     
  4. adam8912

    adam8912 Member

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    sounds like the battery is kaput. take it back to pc world if its only nine months old
     
  5. ddp

    ddp Moderator Staff Member

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    paddybong, do as adam says tho i think is a bit more then just battery problem as i think is motherboard issue. save all your info just in case they replace the laptop with another.
     

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