Windows XP Pro "explorer.exe" Using 100% CPU Usage

Discussion in 'Windows - General discussion' started by Nealio, May 23, 2006.

  1. Nealio

    Nealio Regular member

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    Hi all, I just formatted my HDD two days ago and most everything has been running good (I have SP2 and everything updated)--except for "explorer.exe". Randomly, explorer.exe will use 100% CPU usage until I either manually end the task and restart it or until I restart my PC. It happens when I browse the internet, watch movies, browse through files on my computer... anytime. It usually happens every 20-30 minutes or so. I have looked up this problem on google and there seems to be quite a few people with this problem, but I cannot seem to get it fixed. It's getting pretty annoying especially since I just formatted. :\

    BTW, I ran hijackthis (seems like most people ask for this).


    Logfile of HijackThis v1.99.1
    Scan saved at 5:09:51 PM, on 5/23/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Mixer.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Southwest Airlines\Ding\Ding.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\explorer.exe
    C:\DOCUME~1\Mike\LOCALS~1\Temp\Rar$EX00.312\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
    O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\system32\khooker.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\system32\sistray.exe
    O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {05317530-B882-449D-9421-18D94FA3ED34} (OSInfo Control) - http://www.sis.com/ocis/OSInfo.cab
    O16 - DPF: {16095503-786F-4097-AED6-5D567A26D760} (SiS_OCX Control) - http://www.sis.com/ocis/SiSAutodetectNT.cab
    O16 - DPF: {266B9238-31A5-4B53-9039-272FE846DF9D} (DiameterTransfer Control) - http://www.sis.com/download/SISTransfer.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{DE7A755C-1D67-4571-9822-C22927AA83FF}: NameServer = 24.217.0.3,24.217.0.4
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: WgaLogon - WgaLogon.dll (file missing)
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

     
    Last edited: May 23, 2006
  2. CrazyJ_32

    CrazyJ_32 Member

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    Hi! Iv found that with all xp os's Iv had that same problem, [bold]especially[/bold] with sp2.

    Not sure what the cause is but to fix it is easy for me. I simply "end [bold]process[/bold]" ("[bold]not[/bold] task") to all instances of explorer and clik on file - run, then when the run dialog pops up, type: explorer and hit enter. Then my start menu and desktop come back.

    If thats not good enough for you, you could try servant salamander, a [bold]very[/bold] good alternative to windows explorer. Or you could try using windows with service pack 1, not 2, as I have found that sp1 is [bold]much[/bold] faster and stable and has that problem less frequently. SP2 sucks btw, and I have tried and tested and endured no sp, ssp1, and sp2.
     
  3. codydog

    codydog Regular member

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    I check further, but microsoft has a download called uphclean. It releases processes and makes them behave. It will be at www.microsoft.com/downloads/search.aspx?displaylang=en, but last time I searched for it couldn't find it. Had to go throught help and support and let the computer find it. I'll edit in anything I find.

    EDIT>If this doesn't fix this there are other fixes.

    A Program Stops Performing a Task or Explorer.exe Uses 100 Percent of the CPU When You Right-Click an Item in Windows Explorer
    View products that this article applies to.
    Article ID : 819946
    Last Review : May 11, 2003
    Revision : 2.1
    On This Page

    SYMPTOMS

    CAUSE

    WORKAROUND

    Method 1: Turn Off the "Fade or Slide Menus into View" Visual Effect

    Method 2: Use Classic Windows Folders

    STATUS
    SYMPTOMS
    When you right-click an item (such as a file, a folder, or a network connection) in Windows Explorer or in My Computer, other programs may temporarily stop performing a task. For example, a video that is being played in Microsoft Windows Media Player may temporarily stop being played.

    If you start Windows Task Manager, you may notice on the Processes tab that the Explorer.exe process is using a lot (or 100 percent) of the CPU resources. To start Windows Task Manager, right-click an empty area on the taskbar, and then click Task Manager.
    Back to the top

    CAUSE
    This problem occurs if the following settings are turned on, and you right-click an item to select that item: • Show common tasks in folders
    • Fade or slide menus into view
    By default, both of these settings are turned on in Windows XP.

    If these settings are turned on, information about the selected item is shown in the Tasks pane in Windows Explorer by using an animation. If you open a shortcut menu (the menu that appears when you right-click an item) while this animation is occurring, the animation may not be able to finish (and may use a lot of the CPU resources) until you close the shortcut menu.
    Back to the top

    WORKAROUND
    To work around this problem, select the item before you right-click it. To select an item, either click the item or rest the mouse pointer on the item.

    You can avoid this problem by turning off either of the settings that are listed in the "Cause" section of this article. To do this, use one of the following methods:
    Back to the top

    Method 1: Turn Off the "Fade or Slide Menus into View" Visual Effect
    1. Click Start, and then click Control Panel.
    2. Click Performance and Maintenance, and then click System (or double-click the System icon).
    3. On the Advanced tab, click Settings under Performance.
    4. On the Visual Effects tab, click to clear the Fade or slide menus into view check box.
    5. Click OK.

    Back to the top

    Method 2: Use Classic Windows Folders
    1. Click Start, and then click Control Panel.
    2. Click Appearance and Themes, and then click Folder Options (or double-click the Folder Options icon).
    3. On the General tab, click Use Windows classic folders.
    4. Click OK.

    Back to the top

    STATUS
    Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
     
    Last edited: May 24, 2006
  4. Nealio

    Nealio Regular member

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    Thanks for the replies. I should have mentioned this earlier but I've tried most of the things that MS has on their site and on other forums--and none of them seem to work. I have tried what you guys mentioned (the end task gets annoying because explorer goes crazy again within a few minutes most of the time).

    Any other ideas?
     
  5. celticfc1

    celticfc1 Regular member

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    I had the same problem turned out it was my ram causing the trouble , try a memtest (google ;) ) and see if it is that
     

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