i am having the same problem, its not the anti-virus or spyware i have its wanting me to install something that i dont have. i downloaded and ran hijackthis..here is the log... Logfile of HijackThis v1.99.1 Scan saved at 9:09:55 PM, on 7/3/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: D:\WINDOWS\System32\smss.exe D:\WINDOWS\system32\csrss.exe D:\WINDOWS\system32\winlogon.exe D:\WINDOWS\system32\services.exe D:\WINDOWS\system32\lsass.exe D:\WINDOWS\system32\svchost.exe D:\WINDOWS\system32\svchost.exe D:\WINDOWS\System32\svchost.exe D:\WINDOWS\system32\svchost.exe D:\WINDOWS\system32\svchost.exe D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe D:\WINDOWS\system32\spoolsv.exe D:\WINDOWS\Explorer.EXE D:\WINDOWS\system32\atmclk.exe D:\Program Files\Synaptics\SynTP\SynTPLpr.exe D:\Program Files\Synaptics\SynTP\SynTPEnh.exe D:\WINDOWS\system32\igfxtray.exe D:\WINDOWS\system32\hkcmd.exe D:\Program Files\iTunes\iTunesHelper.exe D:\Program Files\QuickTime\qttask.exe D:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe D:\Program Files\Java\jre1.5.0\bin\jusched.exe D:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe D:\Program Files\Hp\HP Software Update\HPWuSchd2.exe D:\Program Files\Common Files\Symantec Shared\ccApp.exe D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe D:\Program Files\Messenger\msmsgs.exe D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe D:\Program Files\Common Files\LightScribe\LSSrvc.exe D:\Program Files\Norton AntiVirus\navapsvc.exe D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe D:\WINDOWS\System32\PAStiSvc.exe D:\WINDOWS\system32\svchost.exe D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe D:\WINDOWS\system32\wdfmgr.exe D:\Program Files\iPod\bin\iPodService.exe D:\WINDOWS\system32\wbem\wmiprvse.exe D:\WINDOWS\System32\alg.exe D:\Program Files\HPQ\shared\hpqwmi.exe D:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE D:\Program Files\Internet Explorer\IEXPLORE.EXE D:\Documents and Settings\Kenneth Braswell\Local Settings\Temporary Internet Files\Content.IE5\EXO1GPGV\HijackThis_v1.99.1[1].exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=pavilion&pf=laptop R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - D:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - D:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - D:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: Nothing - {5f4c3d09-b3b9-4f88-aa82-31332fee1c08} - D:\WINDOWS\system32\hp100.tmp O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: XBTBPos00 - {E552EEFC-DE97-45D4-BA1A-F534A1B4A579} - D:\PROGRA~1\MORPHE~1\MORPHE~1.DLL (file missing) O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Morpheus Toolbar - {119DBEDA-9c41-4F97-94B4-B6BCD01133CF} - D:\Program Files\Morpheus Toolbar\morpheustoolbar.dll (file missing) O4 - HKLM\..\Run: [IMJPMIG8.1] "D:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [PHIME2002ASync] D:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] D:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [SynTPLpr] D:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] D:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] D:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [Cpqset] D:\Program Files\HPQ\Default Settings\cpqset.exe O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [eabconfg.cpl] D:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0\bin\jusched.exe O4 - HKLM\..\Run: [hpWirelessAssistant] "%ProgramFiles%\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe" O4 - HKLM\..\Run: [HP Software Update] D:\Program Files\Hp\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe O4 - HKCU\..\Run: [SpySweeper] "D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0 O4 - HKCU\..\Run: [Yahoo! Pager] "D:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZNxmk133YYYU O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0\bin\npjpi150.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0\bin\npjpi150.dll O9 - Extra button: Morpheus Toolbar - {119DBEDA-9c41-4F97-94B4-B6BCD01133CF} - D:\Program Files\Morpheus Toolbar\morpheustoolbar.dll (file missing) O9 - Extra 'Tools' menuitem: Morpheus Toolbar - {119DBEDA-9c41-4F97-94B4-B6BCD01133CF} - D:\Program Files\Morpheus Toolbar\morpheustoolbar.dll (file missing) O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralFWBInitialSetup1.0.0.15.cab O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone.ubisoft.com/dev/packages/GSManager.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab O20 - Winlogon Notify: igfxcui - D:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - D:\Program Files\HPQ\shared\hpqwmi.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - D:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: LiveUpdate - Symantec Corporation - D:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: STI Simulator - Unknown owner - D:\WINDOWS\System32\PAStiSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Hi redmann Remove via Add/remove aplication, present in control panel : MyWebSearch < every program which has myweb in its name. Download SmitfraudFix.zip to your desktop -> http://siri.urz.free.fr/Fix/SmitfraudFix.zip Unzip it (folder named SmitFraudFix) to your desktop: Open the folder SmitfraudFix and doubleclick smitfraudfix.cmd Choose option #1 - Search by typing 1 and pressing "Enter"; a textfile opens and lists the infected files (if those exist) Post the contents of this textfile to here. (Some antiviruses recognises process.exe as a malware. It is not malware, it is a program that stops processes)
Hi redmann, I'm sure there is lurks so do next step: Restart your computer to the safemode -> http://www.pchell.com/support/safemode.shtml When in safemode, open SmitfraudFix folder and doubleclick the file smitfraudfix.cmd Choose option #2 - Clean by typing 2 and pressing "Enter" in order to remove the infected files. You are asked: "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove your desktop wallpaper and the infected registry keys. The tool checks if wininet.dll file is infected. You might be asked to replace the infected .dll (if found); answer "Yes" by typing Y and press "Enter". The tool might have to restart your computer; if it won't do it, restart your computer back to normal mode. A textfile will appear after the cleaning process, copy this file and paste it to here. Tha log is saved to your local diskdrive, usually C:\rapport.txt. Warning : Running option 2 in a clean computer will delete your desktop wallpaper. Scan hijack and send a fresh log and rapport.txt
