www.modchipworld.com sucks

Very unhappy with their service.

Ordered the Xenium SPICE chip from them because their webpage stated that it is in stock.

On December the 5th, which is three days later, sent me a email saying that the order is still in "Process"!!
Asked them why it is still in process as the modchip is in stock, and it took them two days to give me this reply:

Not shipped out yet
still waiting for restock

It is indeed they have no stock!! Then why in the first place they keep saying the chip is in stock on their webpage?

Modchipworld then agree to cancel the order and refund my money but have no response after sending two emails to confirm my refunds since Dec 8th, 2005 (today is Dec 26th, 2005 and I have no news from them yet)

BEWARE THIS WEBSHOP!!!!!!!

 

We have called the cutomer (Mr. J. W.) and refuned him on the spot (It takes the bank a couple days to put the money back to the account after we do the refund). During the holidays we have a high call volume as well as emails. But we always get back to our customers to resolve their sitution.