xpress.exe error message when running DVD Xcopy Xpress

Discussion in 'DVDR' started by whitey09, Jul 2, 2004.

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  1. whitey09

    whitey09 Member

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    I bought the DVD XCopy Gold version. The DVD Xpress gave me the following error message:

    "Program Error
    Epress.EXE has generated errors & will be closed by Windows. You will need to restart the program. An error log being created."

    I am running Windows 2000 Pro Service Pack 4. I have checked and the VSO (Patin Couffin Engine) Device is in the device manager. Also, under Drive Select it has recognized my drives. I have uninstalled and re-installed and I am continuing to receive the same message. It starts running Xpress and when it get to about 4% the error message comes up and shuts down the program.

    Can anyone provide any direction to correct this problem - thank you.
     
    whitey09, Jul 2, 2004
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  2. flip218

    flip218 Moderator Staff Member

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    What version of XCopy Gold are you using?
     
    flip218, Jul 2, 2004
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  3. whitey09

    whitey09 Member

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    It is 3.0.2
     
    whitey09, Jul 2, 2004
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  4. flip218

    flip218 Moderator Staff Member

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    Well I believe that's the newest version. So when you press start, it will read only to around 4% then you'll get this "Program Error
    Epress.EXE has generated errors & will be closed by Windows. You will need to restart the program. An error log being created."


    You could try a different patin couffin. Which do you have? Can you post the error log?
     
    flip218, Jul 2, 2004
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  5. whitey09

    whitey09 Member

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    Yes, after it has read 4% the error message come up - it should be "Xpress and not Epress

    I have tried patin couffin 19 but the error continues. I don't know where the error log is being filed - it doesn't tell me.
     
    whitey09, Jul 2, 2004
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  6. flip218

    flip218 Moderator Staff Member

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    flip218, Jul 2, 2004
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  7. whitey09

    whitey09 Member

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    Do you think it may make a difference if I try
    patin couffin 1.7 instead of 1.9?
     
    whitey09, Jul 2, 2004
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  8. whitey09

    whitey09 Member

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    There was 7 error logs created - six were blank. One of the logs contained the following:

    Loading Resource
    Loading Controls
    Loading Progress Manager
    Start Looking For a movie
    Drive: 0:1:0 - HL-DT-ST DVDRAM GSA-4082B A204 [F] (Ide)
    Drive Index: 0
    00406920: New BLANK or ERASABLE DVD media has been inserted - progress is the media change count, starting from 1:
    User agrees
    Found D
    Found Movie: D
    Looking for a movie..
    Found D
    Found Movie: D

    That's it. Yes I have a DVD Rom Drive and a DVD Burner.

    I'll have a look at the sites that you have suggested. Are you suggesting that I download the product from the sites?
     
    whitey09, Jul 2, 2004
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  9. flip218

    flip218 Moderator Staff Member

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    What I've noticed about 321 product is they behave differently on the various pc's. The key (IMO) is trying everything till it works. Sometimes it's a newer version, sometimes an older version, updating ones aspi layer has also helped. I've also read where a different patin couffin layer solved the problem. Again try everything till it works :)
     
    flip218, Jul 2, 2004
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  10. flip218

    flip218 Moderator Staff Member

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    there gotta be more to that error log. In that log it shows no error.

    And yes, download.

    I would first try the newer version v3.0.4
     
    flip218, Jul 2, 2004
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  11. whitey09

    whitey09 Member

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    That's all there is - no more. I realize thats strange.
    Question - do I need to un-install 3.0.2 on my system before installing 3.0.4.

    Also, is 3.0.4 a demo version that will work only for a certain trail period? Thanks for helping me with this flip218.
     
    whitey09, Jul 2, 2004
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  12. flip218

    flip218 Moderator Staff Member

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    No, install over it. This way it will use the existing activation info.

    If you have a valid license, it should be the full version.
     
    flip218, Jul 2, 2004
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  13. whitey09

    whitey09 Member

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    should I try un-installing patin couffin 19 and installing 1.7 first or would you suggest I try loading 3.0.4 on top of my 3.0.2 first.
     
    whitey09, Jul 2, 2004
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  14. flip218

    flip218 Moderator Staff Member

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    Install v3.0.4 first.
     
    flip218, Jul 2, 2004
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  15. whitey09

    whitey09 Member

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    I'll do that and let you know the results shortly. Thanks.
     
    whitey09, Jul 2, 2004
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  16. whitey09

    whitey09 Member

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    Thanks flip218 - I loaded 3.0.4 and Xpress is now reading a DVD and is at 28% and appears to be working well. Thanks for your help - I spent lots of time last night trying to figure this out without luck. I appreciate you picking up my problem and providing direction to solving the problem - it is very much appreciated. Have a great weekend.
     
    whitey09, Jul 2, 2004
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  17. flip218

    flip218 Moderator Staff Member

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    Your welcome. One last suggestion ... Run only your backup software when backing up [bold](Run nothing else ... even internet)[/bold]. Your processor is being worked hard enough when backing up dvd's, this can cause errors. So just a lil rule of thumb ... ONLY BACKUP SOFTWARE :)
    _
    _
    _X_X_X_X_X_[small]Dell 8250, Pentium 4 2.80GHz
    1.5 GB RDRAM, 200GB HD
    TDK 840G, Sony DDU-1612 DVD-ROM
    XP Pro, ATI All-In-Wonder 9000 Pro

    Gateway 450, Pentium III 450MHz
    384 MB SDRAM, 160GB HD
    NEC 2100A, LiteOn LTD-163 DVD-ROM
    XP Pro, 16MB nVidia RIVA TNT[/small]
     
    Last edited: Jul 2, 2004
    flip218, Jul 2, 2004
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  18. whitey09

    whitey09 Member

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    Will do - thanks.
     
    whitey09, Jul 2, 2004
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  19. whitey09

    whitey09 Member

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    Well - I tried to read the DVD with Xcopy Express but it stopped several times before completing - it just locks up.

    I have tried 3.0.1, 3.02 and 3.0.4 Xcopy Gold and with variations of patin-couffin 1.12, 1.17 and 1.19.

    It looks like it wants to do something and then it stops. When I try to start it up again I get the same error message that I started with - "Program Error
    Xpress.exe has generated errors & will be closed by Windows. You will need to restart the program. An error log being created."

    I have no idea where to go from here.
     
    whitey09, Jul 3, 2004
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  20. flip218

    flip218 Moderator Staff Member

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    So it's not working?? Well only install v3.0.4 since it's the newest version.

    Other things you can try if you haven't already done so:
    1) Make sure your burner is your master drive, and your dvd-rom is the slave.
    2) try updating your aspi layer: http://forceaspi18.w.interia.pl/
     
    flip218, Jul 3, 2004
    #20
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