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Keyboard not working during bootup.
#1
05 Jan 2012 @ 18:10
phoenixmg
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Junior Member
My keyboard stopped working after I got a keyboard failure message during bootup. I have XP Professional and I tried running a diagnostic, reinstallation of drivers & OS, and a USB keyboard. I also kept getting a low system voltage message too. Does anyone know of a fix? Any assistance will be appreciated. Thanks in advance.
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#2
05 Jan 2012 @ 20:27
ddp
Moderator
take a real close look at the usb connectors were the keyboard was connected as i think you broke 1 & is causing a short in power to ground with 1 of the usb pins causing low system voltage message.
#3
05 Jan 2012 @ 22:43
phoenixmg
Junior Member
My original keyboard had a serial port connection and it registered OK when I did a diagnostic on it and when I tried to repair/reinstall the OS. I also tried the USB ports but nothing happened. The system voltage says F1 to continue, F2 to run setup utlity. Keyboards are unresponsive there.
This message has been edited since its posting. Latest edit was made on 05 Jan 2012 @ 22:55
#4
05 Jan 2012 @ 23:48
ddp
Moderator
is not a serial port but is a ps2 port. try clearing the cmos to see what happens.
#6
06 Jan 2012 @ 15:25
ddp
Moderator
no, remove cmos battery or use cmos jumper on motherboard to put motherboard back to original configuration.
#7
06 Jan 2012 @ 23:56
phoenixmg
Junior Member
I took out the battery and tried the jumper but I got another keyboard failure message. Should I get another battery
#9
13 Jan 2012 @ 1:34
phoenixmg
Junior Member
I had to order a battery since I couldn't find one in store anywhere. I took another look inside at the motherboard and I'm not sure if I looked at the right spot for the jumper. What does it look like and where would it be?
#10
13 Jan 2012 @ 13:21
ddp
Moderator
usually by the battery. is a colored piece of plastic(red, white, green, black or blue) with copper in it. there is usually 3 pins that the jumper is on to of them. check your motherboard manual.
#11
17 Jan 2012 @ 22:34
phoenixmg
Junior Member
The replacement battery that I ordered arrived today and I put it in but the keyboard message is still there and a keyboard won't respond. I also saw a white tab with a coil in it but it wouldn't come up and the manual didn't say how to move it.
#12
17 Jan 2012 @ 22:50
ddp
Moderator
what is the make & model# of the computer or motherboard? does the keyboard work on another pc? is the mouse ps2 or usb & can you try another 1 as maybe it is causing the problem, ran into that years ago on a customer's computer.
#15
25 Jan 2012 @ 3:03
New power supply!
Q9550 core duo Quad Striker 11 m/b 8 gigs ddr2 ram 800 mhz
1 terrabyte sata drive 1 750Gb sata drive 285GTX graphics
Sony dvdwriter same NZXT Nemesis case
1 terrabyte sata drive 1 750Gb sata drive 285GTX graphics
Sony dvdwriter same NZXT Nemesis case
#16
26 Jan 2012 @ 0:04
phoenixmg
Junior Member
Originally posted by pcrepair:So would that mean that I'd get a new battery or that in addition to something else?
New power supply!
#17
26 Jan 2012 @ 0:15
ddp
Moderator
power supply that converts your house voltage to 3.3v, 5v & 12volts.
