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wlan enabled shuts pc down

Discussion in 'Windows - General discussion' started by neilcolt, Sep 25, 2011.

  1. neilcolt

    neilcolt Regular member

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    Hi,i have a acer aspire 5532 and i discovered that when it booted up and got to log in page it then rebooted itself.I have windows 7 64 bit on this laptop.I have later found with a bit on investigating that it is the Wlan,if this is enabled it shuts the PC down.I have it disabled at present and i am using a LAN .I have also discovered that if you go to the device manager and under network adaptors that there is of these WAN Miniports enabled.I have these disabled also now.
    I wonder if it the driver for these clashing with my WLAN on my laptop clashing.I do get the blue screen before the laptop shutsdown.
    I have wan miniport (IKEv2),Miniport (IP),miniport (IPv6),mimiport (L2PT),miniport (Network monitor),miniport (PPPOE),miniport (PPTP),miniport (SSTP).
    I have tried to delete these WAN Miniports but it will not let me.
    I have never created that i know of a VPN which i did hear can cause these miniports???

    Advice appreciated to what these miniports are and how to delete them if i need to.
    I have the laptops WLAN and all these miniports disabled at present so i can still use the Laptop.

    I have AVG and malwarebytes installed and no problems that i can see.

    thanks
    NeilC
     
  2. neilcolt

    neilcolt Regular member

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    Basically if i enable the WLAN via device manager it goes to blue screen and shutsdown.It keeps rebooting until i go into safe mode and disable it again.
     
  3. DXR88

    DXR88 Regular member

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    it could be a faulty WLan card, or it could be that its just come loose.

    on the bottom of the laptop there are a few hatches, underneath one of them is a Card looks sorta like this

    [​IMG]

    take it out then put it back in.
     
  4. pcrepair

    pcrepair Regular member

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    go to safe mode then go to device manager and uninstall the wlan then reboot and see if the system reboots
     

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