Hi all,

I am trying to scan, save & edit my entire family photo collection.

I have saved them all, and have loads of duplicates.

While working to copy/replace/delete photos from hundreds of photos/yjousands of photos, I keep getting the "Windows Explorer has encountered a problem and needs to close" message.

I think it something to do with dll(s) and have used the shellxview programme to stop everything that isn't Microsoft.

This helped a bit, but I still get the message.

The error message states this (if it's any help):

Error Signature

AppName: explorer.exe
AppVer: 6.0.2900.5512
ModName: divx.dll
ModVer: 6.8.5.9
Offset: 0012e59d

Does this offer any clues?

Are there any idiot proof ways of sorting this out?

Any help will be greatly appreciated.

Ian