kv a780 lan help

#1 07 Feb 2012 @ 13:42
hi can anyone help i have 2 a780 both were working fine but 1 of them has stopped showing ppv channels i have worked it down to the lan port at back and was wondering if there is a fix. cable at at back has never been messed about with and was wondering can there be a part that has maybe overheated or could it be a loose solder in box,is there a fix or does anyone know where it could be taken to be fixed in the london area.
many thanks chocco
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#2 07 Feb 2012 @ 15:42
Originally posted by chocco1:
hi can anyone help i have 2 a780 both were working fine but 1 of them has stopped showing ppv channels i have worked it down to the lan port at back and was wondering if there is a fix. cable at at back has never been messed about with and was wondering can there be a part that has maybe overheated or could it be a loose solder in box,is there a fix or does anyone know where it could be taken to be fixed in the london area.
many thanks chocco
my 1st troubleshoot would take the one thats not getting premium channels and hook it up to the cables on the one that are all working? also are they both on same firmware? probable are if you have 2
#3 07 Feb 2012 @ 17:18
Originally posted by tongs007:
Originally posted by chocco1:
hi can anyone help i have 2 a780 both were working fine but 1 of them has stopped showing ppv channels i have worked it down to the lan port at back and was wondering if there is a fix. cable at at back has never been messed about with and was wondering can there be a part that has maybe overheated or could it be a loose solder in box,is there a fix or does anyone know where it could be taken to be fixed in the london area.
many thanks chocco
my 1st troubleshoot would take the one thats not getting premium channels and hook it up to the cables on the one that are all working? also are they both on same firmware? probable are if you have 2
hi have already swapped boxes around with no luck will retry firmware and see if this makes a difference
thanks
#4 07 Feb 2012 @ 17:25
Originally posted by chocco1:
Originally posted by tongs007:
Originally posted by chocco1:
hi can anyone help i have 2 a780 both were working fine but 1 of them has stopped showing ppv channels i have worked it down to the lan port at back and was wondering if there is a fix. cable at at back has never been messed about with and was wondering can there be a part that has maybe overheated or could it be a loose solder in box,is there a fix or does anyone know where it could be taken to be fixed in the london area.
many thanks chocco
my 1st troubleshoot would take the one thats not getting premium channels and hook it up to the cables on the one that are all working? also are they both on same firmware? probable are if you have 2
hi have already swapped boxes around with no luck will retry firmware and see if this makes a difference
thanks
elaborate, the box that does work doesnt work where the other box did, the box that doesn't work doesn't work???????????????you need details mate
#5 07 Feb 2012 @ 17:34
Originally posted by tongs007:
Originally posted by chocco1:
Originally posted by tongs007:
Originally posted by chocco1:
hi can anyone help i have 2 a780 both were working fine but 1 of them has stopped showing ppv channels i have worked it down to the lan port at back and was wondering if there is a fix. cable at at back has never been messed about with and was wondering can there be a part that has maybe overheated or could it be a loose solder in box,is there a fix or does anyone know where it could be taken to be fixed in the london area.
many thanks chocco
my 1st troubleshoot would take the one thats not getting premium channels and hook it up to the cables on the one that are all working? also are they both on same firmware? probable are if you have 2
hi have already swapped boxes around with no luck will retry firmware and see if this makes a difference
thanks
elaborate, the box that does work doesnt work where the other box did, the box that doesn't work doesn't work???????????????you need details mate
1 box works at both points other box only shows fta channels at both points both on same firmware
#6 07 Feb 2012 @ 19:01
box needs to have the 29 th november firmware to work now,reset/rescan also needed.

so menu-system installation-s/w update.
dont touch anything until box reboots.
#7 08 Feb 2012 @ 14:07
if the firmware is all up to date then try a different ethernet cable and reboot router and box a few times,
#8 09 Feb 2012 @ 2:22
reflashed box all up running
thanks to all

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