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#1
hi any one else got the same problem lost all channels expect free ones,i`ve tried reseting my router and modem but still no joy and ideas peeps?? thanks in advance...oh im in preston area
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#2
Try checking your cable feed what is the signal and quality like ? and are you using direct connection to your router or wireless or home plugs
#3
I have had the same problem since last night. All channels except freeview are gone. All the channels signal strengths have dropped to between 77 and 88 and the quality is at 72 on all those channels. anyone know what could be causing this? The cable wire seems fine and my modem works fine so i assume the feed should be ok. tried switching those wires round but no difference. I'd assume that means the splitters ok too?
#4
do you have a virgin box if so check that, if you dont i assume you have been cut off, as virgin are now starting to cut people off as part of their new system, they are also painting the boxes gray, so if yours is gray and you dont pay a sub it could be that.

Did you try a rescan on your box, making sure you default it first.

menu installation 0000 factory default press ok, after that do a new scan making sure search type is NETWORK, and correct provider as well, after that picking your correct Net id after that.
#5
thanks for answering so fast E45. Have tried a subbed box and it works fine. Is it possible my net speed is too low for the server? i only have 2mb at the moment. ran fine before though.
#6
Did you follow the rest of the post above also make sure your connected direct to the wall when scanning the box, dont have virgin box or any splitters connected to the line, then see what you get.

Also try a reboot of your router and modem and the box
This message has been edited since its posting. Latest edit was made on 11 Jul 2011 @ 21:18
#7
Originally posted by e45:
do you have a virgin box if so check that, if you dont i assume you have been cut off, as virgin are now starting to cut people off as part of their new system, they are also painting the boxes gray, so if yours is gray and you dont pay a sub it could be that.

Did you try a rescan on your box, making sure you default it first.

menu installation 0000 factory default press ok, after that do a new scan making sure search type is NETWORK, and correct provider as well, after that picking your correct Net id after that.
i have vm bb only no tv from them does this mean ill have to get a basic sub from them for the channels to work? and u say there painting the boxes gray do u mean the boxes outside the house ?
#8
Originally posted by e45:
do you have a virgin box if so check that, if you dont i assume you have been cut off, as virgin are now starting to cut people off as part of their new system, they are also painting the boxes gray, so if yours is gray and you dont pay a sub it could be that.

Did you try a rescan on your box, making sure you default it first.

menu installation 0000 factory default press ok, after that do a new scan making sure search type is NETWORK, and correct provider as well, after that picking your correct Net id after that.
i have vm bb only no tv from them does this mean ill have to get a basic sub from them for the channels to work? and u say there painting the boxes gray do u mean the boxes outside the house ?
#9
ooppss double bubble post!!! soz
#10
The cab box that houses all the connections on the road if that is painted it could mean you have been disconnected.
#11
if they cut you off wouldnt they disconnect everything, all 3 services. and as far as i can see people are getting the same channels as prior to 24/4 update.
#12
Originally posted by noideame:
if they cut you off wouldnt they disconnect everything, all 3 services. and as far as i can see people are getting the same channels as prior to 24/4 update.
No idea what they do and what way they work it out
#13
i can get sports, history and blighty, but cannot get yesterday which is fv ? a lot of channels are 84+ if that means anything. i did the direct wall to box factory reset and rescan, still nothing.
#14
following have been off for afew days now;

sly1, gold, dave, watch
#15
Originally posted by noideame:
i can get sports, history and blighty, but cannot get yesterday which is fv ? a lot of channels are 84+ if that means anything. i did the direct wall to box factory reset and rescan, still nothing.
Are you scanning the box on the correct provider, and also Channel search type is NETWORK not ALL and make sure you have your correct net id after that.
#16
have tried every step above but nothing seems to change. The box in my street is still green. Tried rescanning with different net ids to see if any difference but unfortunately not. Its as if the boxes have crashed all over again. got me bit worried cos i remember last time my area was still working when others were down, then mine collapsed like everyone elses, just hope for everyone elses sake its not a rerun.
#17
Originally posted by e45:
Originally posted by noideame:
i can get sports, history and blighty, but cannot get yesterday which is fv ? a lot of channels are 84+ if that means anything. i did the direct wall to box factory reset and rescan, still nothing.
Are you scanning the box on the correct provider, and also Channel search type is NETWORK not ALL and make sure you have your correct net id after that.
yes doing it correct provider and my local area and it is set at network
#18
Are you getting any channels or just the FTA ones, as you do seem to be the only people having problems, if this was a major outage or a ser*** problem there would be lots more people on the forum.

You are using a direct connection from your router to your box also ??

Did you check your providers website for info as well ?? area problems or net problems
This message has been edited since its posting. Latest edit was made on 13 Jul 2011 @ 8:33
#19
an update on channels ive lost has any one lost the same as me
itv2
sky1
watch
gold
dave
alibi
comedy central
syfy
all discovery ch
nat geo
all mtv ch plus vh1
maybe missed a few also my box outside is still green tried rescaning and on correct net id so nothing to with that......COULD THIS BE THE BEGAINING OF THE END?? hope not
#20
what i find strange is that i am not getting yesterday which is FTA and i am getting blighty which is not FTA + im getting all sly spts but not eurospt. i checked service status and all are good for my area.

and stranger again not getting home, but getting home +1
This message has been edited since its posting. Latest edit was made on 13 Jul 2011 @ 13:27
#21
Originally posted by noideame:
what i find strange is that i am not getting yesterday which is FTA and i am getting blighty which is not FTA + im getting all sly spts but not eurospt. i checked service status and all are good for my area.
Same here, but if it is the end I hope we find out soon so I can make an alternative arrangement before the new season starts.
#22
thats a very good point keverman need to watch the footie its the law but in my opinion i think it will get sorted theres always someone out there tyrin 2 screw the system(thankfuly)
#23
Most channels off in Liverpool bin that since sat/sunday. tits up again. moor off than on.. plez servers get it sorted. and what is this about the color of the BOX mine is right out side my window green with graffiti posters.

A woman drove me to drink and I never even had the courtesy to thank her.
#24
Originally posted by humbaw:
thats a very good point keverman need to watch the footie its the law but in my opinion i think it will get sorted theres always someone out there tyrin 2 screw the system(thankfuly)
Yea I think we just need to be patient again, like we have had to be since the start of n3. If it comes down to it tho I'm prepared to get a full sub and one of those new Tivo boxes from VM. Ok it costs a lot more than some people are charging right now, but at least going legit means you're covered against any technical problems. I might check out the sat options too, I'll wait and see
#25
Originally posted by keverman1:
Originally posted by humbaw:
thats a very good point keverman need to watch the footie its the law but in my opinion i think it will get sorted theres always someone out there tyrin 2 screw the system(thankfuly)
Yea I think we just need to be patient again, like we have had to be since the start of n3. If it comes down to it tho I'm prepared to get a full sub and one of those new Tivo boxes from VM. Ok it costs a lot more than some people are charging right now, but at least going legit means you're covered against any technical problems. I might check out the sat options too, I'll wait and see
Hi. you must have money to burn. LOL

A woman drove me to drink and I never even had the courtesy to thank her.
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