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Nero Burn failure (KEY_ILLEGAL_REQUEST..)

This discussion thread has 11 messages.

#1
Hello all. I am having issues burning dvds using nero. I can rip dvds with no problem. I can also rip and burn cds with no problem. The only issue I have is burning dvds. DVD bruning usually fails between 60% and 80% done. I have searched the forums and haven't found anyone having the same issue. Any help or suggestions would be appreciated.

my system info:

OS: windows xp home edition 5.1 with service pack 2
processor: AMD Anthlon 64 3200
memory: 768 MB RAM
DVD/CD Burner: AOPEN DUW/1608/ARR (with latest firmware installed)

Media Used: Maxell DVD-r 8x
----------------------------

Here is my nero log:

Windows XP 5.1

WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 12:06:00 PM
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/22/2004 4:33:44 PM
Nero version: 6.3.1.26 (Nero Express)
Recorder: <AOPEN DUW1608/ARR> Version: A080 - HA 0 TA 0 - 6.3.1.26
Adapter driver: <atapi> HA 0
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <AOPEN DUW1608/ARR >Version: A080 - HA 0 TA 0 - 6.3.1.26
Adapter driver: <atapi> HA 0

=== Scsi-Device-Map ===
CdRomPeripheral : AOPEN DUW1608/ARR atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD2000JD-55HBB0 atapi Port 1 ID 0 DMA: On
DiskPeripheral : ST380011A atapi Port 5 ID 1 DMA: On

=== CDRom-Device-Map ===
AOPEN DUW1608/ARR D: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (83886080) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 767MB (785904kB)
Free physical memory: 434MB (445184kB)
Memory in use : 43 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

24.7.2005
UDF/ISO compilation
8:01:52 PM #1 Phase 112 File dlgbrnst.cpp, Line 1855
DVD-Video files reallocation started

8:01:52 PM #2 Phase 114 File dlgbrnst.cpp, Line 1855
DVD-Video files reallocation completed (no file modified)

8:01:52 PM #3 Text 0 File Isodoc.cpp, Line 6083
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

8:01:52 PM #4 Phase 111 File dlgbrnst.cpp, Line 1855
DVD-Video files sorted

8:01:52 PM #5 Text 0 File Reader.cpp, Line 126
Reader running

8:01:52 PM #6 Text 0 File Writer.cpp, Line 124
Writer AOPEN DUW1608/ARR running

8:01:52 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

8:01:52 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

8:01:52 PM #9 Text 0 File Burncd.cpp, Line 3152
Turn on Disc-at-once, using DVD media

8:01:52 PM #10 Text 0 File DlgWaitCD.cpp, Line 247
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 1998351 (444:04.51, 3903MB)

8:01:52 PM #11 Text 0 File DlgWaitCD.cpp, Line 259
Write in overburning mode: NO (enabled: CD)

8:01:52 PM #12 Text 0 File DlgWaitCD.cpp, Line 2162
Recorder: AOPEN DUW1608/ARR, Media type: DVD+R

8:01:52 PM #13 Text 0 File DlgWaitCD.cpp, Line 420
>>> Protocol of DlgWaitCD activities: <<<
=========================================

8:01:52 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 1998352 (1998352) = #1998352/444:4.52
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1998352 blocks [AOPEN DUW1608/ARR ]
--------------------------------------------------------------

8:01:52 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [AOPEN DUW1608/ARR ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4092624896, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
1998352 | lead-out | 1 | 0x00 | 0x41

8:01:52 PM #16 Phase 24 File dlgbrnst.cpp, Line 1855
Caching of files started

8:01:52 PM #17 Text 0 File Burncd.cpp, Line 4163
Cache writing successful.

8:01:52 PM #18 Phase 25 File dlgbrnst.cpp, Line 1855
Caching of files completed

8:01:52 PM #19 Phase 36 File dlgbrnst.cpp, Line 1855
Burn process started at 4x (5,540 KB/s)

8:01:52 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

8:01:52 PM #21 SCSI -1066 File Cdrdrv.cpp, Line 1191
SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x03486000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0E
0x00 0x00 0x00 0x00 0x24 0x00

8:01:52 PM #22 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 12:33,782 (753782ms) -> OK

8:01:52 PM #23 Text 0 File DVDPlusRW.cpp, Line 628
Start write address at LBA 0
DVD high compatibility mode: Yes

8:02:43 PM #24 SCSI -400 File Cdrdrv.cpp, Line 1445
SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x05B90000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x91
Sense Qual: 0xC2
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0E
0x00 0x00 0x00 0x00 0x91 0xC2

8:02:43 PM #25 CDR -400 File Writer.cpp, Line 304
Unspecified target error

8:02:44 PM #26 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

8:02:44 PM #27 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

8:02:45 PM #28 Phase 127 File dlgbrnst.cpp, Line 1855
Generating DVD high compatibility borders

8:02:45 PM #29 SCSI -1066 File Cdrdrv.cpp, Line 1191
SCSI Exec, HA 0, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x71 0x00 0x05 0x00 0x00 0x00 0x00 0x0E
0x00 0x00 0x00 0x00 0x24 0x00

8:02:45 PM #30 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 0:00,000 (0ms) -> OK

8:02:45 PM #31 Phase 129 File dlgbrnst.cpp, Line 1855
Generating DVD borders completed successfully

8:02:45 PM #32 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 0:00,000 (0ms) -> OK

8:02:45 PM #33 Phase 38 File dlgbrnst.cpp, Line 1855
Burn process failed at 4x (5,540 KB/s)


Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 12:06:00 PM
File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 5/19/2004 12:33:44 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 5:00:00 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
--------------------

I have uninstalled nero, used the nero clean tool and installed the latest version of nero. The latest version didn't want to work at all with my Aopen duw/1608/arr. So I went back to using the version that made the log above. It was the version shipped with my DVD/cd burner.

I have tried to burn DVDs using other software (after uninstalling Nero and using the clean tool before installing them). DVD Decryptor and DVDsanta both had burn failures.

Out of a pack of 25 maxell dvd-r's I have managed to burn 1 dvd successfully and it was the first one I tried. After that I have made a bunch of coasters.

Any help would be most appreciated.

Thanks in advance,

Vehement
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#2
RagePro Suspended account
I heard firmware sumtimes screws up your system
Did u have this problem before?
#3
The problem began before I updated the Firmware.
#4
@vehement - i've taken note of your comments but am gonna focus on the logfile for now -
Quote:
Nero version: 6.3.1.26 (Nero Express)
- that is way too old. there's nothing unique about your drive that Nero doesn't like. install latest Nero and give us the output of a section of logfile and the output from Nero info-tool.
Quote:
Recorder: AOPEN DUW1608/ARR, Media type: DVD+R
- drive is only partially recognising the media - all it can tell here is that's a +R disc
Quote:
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)

Sense Key: 0x04 (KEY_HARDWARE_ERROR)

Unspecified target error

Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
- splat.


go thru the motions of installing 6.6.0.15 again, then do a 'simulation' burn in Nero and provide that section of logfile.. without a current logfile we can't progress properly..


@RagePro - firmware updating is essential as it teaches burners about media types/newer media/burn speeds etc and it's only ever a problem if te firmware update is interrupted mid-update, ie from power failure or resetting the pc, as that corrupts the drive due to incomplete firmware update





Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
#5
RagePro Suspended account
thx creaky for the firmware info , I always tought that causes problems
#6
To add to what creaky stated about a firmware flash never leave a disk in the drive while doing it, you will really get a meltdown :)


#7
yeah, i wouldn't even subject a Memorex disc to that torture



Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
#8
Are you sure??? :)


#9
lol, tricked you



Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
#10
Thanks Creaky and others for taking the time to respond to my burning problem.

The company that built my computer have replaced the burner (AOpen Duw/1608/arr) with a new burner (Aopen Duw/1616/ARR). (My computer was still covered by warranty)

The techs who built my computer told me that Aopen had sent out a batch of burners (model# DUW/1608/ARR) that had issues with burning DVD's due to a "faulty lower chip".

However I think it's strange that nothing is mentioned about it on the AOpen website.

Anyway I have been able to burn DVDs without any hassles with the new burner. Of course I will not torture my new burner with any memorex media.

Thanks again for the responses.

--Vehement
#11
lmao, no worries. good to hear you could change it. happy burning



Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
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