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TSSTcorp TS-H552D help

This discussion thread has 17 messages.

#1
I have been having major problems with this DVD writer. I have thrown away many disk that have been an unsuccessful write. Here is my latest Nero log.



Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 11/20/2005 10:48:21 PM
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 10:54:32 AM

NT-SPTI used
Nero Version: 7.0.1.4
Internal Version: 7, 0, 1, 4
(Nero Express)
Recorder: <TSSTcorp CD/DVDW TS-H552D>Version: GA01 - HA 1 TA 3 - 7.0.1.4
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <ZX5205S NVA950U >Version: 1.0 - HA 1 TA 6 - 7.0.1.4
Adapter driver: <SCSI> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST3120213A atapi Port 0 ID 0 DMA: On
CdRomPeripheral : TSSTcorp CD/DVDW TS-H552D atapi Port 3 ID 0 DMA: On
CdRomPeripheral : SCSIVAX DVD/CD-ROM 2.7a Vax347s Port 4 ID 0 DMA: Off
CdRomPeripheral : ZX5205S NVA950U 1.0 axf3bpp7 Port 5 ID 0 DMA: Off

=== CDRom-Device-Map ===
TSSTcorp CD/DVDW TS-H552D E: CDRom3
ZX5205S NVA950U J: CDRom6
SCSIVAX DVD/CD-ROM K: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 57671680 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 382MB (391600kB)
Free physical memory: 84MB (86640kB)
Memory in use : 77 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

5.1.2007
UDF/ISO compilation
10:43:59 PM #1 Phase 112 File dlgbrnst.cpp, Line 1725
DVD-Video files reallocation started

10:43:59 PM #2 Phase 114 File dlgbrnst.cpp, Line 1725
DVD-Video files reallocation completed (no file modified)

10:43:59 PM #3 Text 0 File Isodoc.cpp, Line 6411
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

10:43:59 PM #4 Phase 111 File dlgbrnst.cpp, Line 1725
DVD-Video files sorted

10:43:59 PM #5 Text 0 File ThreadedTransfer.cpp, Line 525
ReadBuffer-Pipe got 56320KB of Memory

10:43:59 PM #6 Text 0 File Reader.cpp, Line 124
Reader running

10:43:59 PM #7 Text 0 File Writer.cpp, Line 113
Writer E: TSSTcorp CD/DVDW TS-H552D running

10:43:59 PM #8 ISO9660GEN -11 File Geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

10:43:59 PM #9 ISO9660GEN -11 File Geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

10:43:59 PM #10 Text 0 File Burncd.cpp, Line 3342
Turn on Disc-At-Once, using DVD media

10:44:00 PM #11 Text 0 File DlgWaitCD.cpp, Line 279
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2279647 (506:35.22, 4452MB)

10:44:00 PM #12 Text 0 File DlgWaitCD.cpp, Line 291
Write in overburning mode: NO (enabled: CD)

10:44:00 PM #13 Text 0 File DlgWaitCD.cpp, Line 2578
Recorder: TSSTcorp CD/DVDW TS-H552D, Media type: DVD-R
Disc Manufacturer: RITEKF - 1
Disc Application Code: 64, Disc Physical Code: 193

10:44:00 PM #14 Text 0 File DlgWaitCD.cpp, Line 458
>>> Protocol of DlgWaitCD activities: <<<
=========================================

10:44:00 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2279648 (2279648) = #2279648/506:35.23
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2279648 blocks [E: TSSTcorp CD/DVDW TS-H552D]
--------------------------------------------------------------

10:44:00 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [E: TSSTcorp CD/DVDW TS-H552D] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4668719104, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2279648 | lead-out | 1 | 0x41 | 0x00

10:44:00 PM #17 Text 0 File SCSIPassThrough.cpp, Line 36
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

10:44:00 PM #18 Phase 24 File dlgbrnst.cpp, Line 1725
Caching of files started

10:44:00 PM #19 Text 0 File Burncd.cpp, Line 4176
Cache writing successful.

10:44:00 PM #20 Phase 25 File dlgbrnst.cpp, Line 1725
Caching of files completed

10:44:00 PM #21 Phase 36 File dlgbrnst.cpp, Line 1725
Burn process started at 16x (22,160 KB/s)

10:44:00 PM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

10:44:00 PM #23 Text 0 File DVDR.cpp, Line 2580
Recording mode: Sequential Recording Mode

10:44:00 PM #24 Text 0 File MMC.cpp, Line 21611
Set BUFE: Super Link -> ON

10:44:00 PM #25 Text 0 File DVDR.cpp, Line 2735
Start write address at LBA 0
DVD high compatibility mode: Yes

10:44:00 PM #26 Text 0 File Cdrdrv.cpp, Line 8411
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

10:44:17 PM #27 Text 0 File Cdrdrv.cpp, Line 1197
22:44:17.592 - E: TSSTcorp CD/DVDW TS-H552D : Queue again later

11:02:42 PM #28 SPTI -1114 File SCSIPassThrough.cpp, Line 323
E: CdRom3: SCSIStatus(x02) WinError(0) NeroError(-1114)
Sense Key: 0x06 (KEY_UNIT_ATTENTION)
Sense Code: 0x29
Sense Qual: 0x00
CDB Data: 0x2A 00 00 19 EE E0 00 00 20 00 00 00
Sense Area: 0x70 00 06 00 00 00 00 0A 00 00 00 00 29
Buffer x050f0000: Len x10000
0x00 00 01 BA 44 EF C7 9D DC 91 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 E6 B9 9D 68 C7 C1 94 E6 2C
0x0E 67 CD 8A 33 F0 C3 51 98 3F 7F FC 0C 9F FF 1A

11:02:42 PM #29 CDR -1114 File Writer.cpp, Line 302
Reset occurred
E: TSSTcorp CD/DVDW TS-H552D

11:02:42 PM #30 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

11:02:42 PM #31 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

11:02:42 PM #32 Text 0 File DVDR.cpp, Line 2978
EndDAO: Last written address was 1699551

11:02:42 PM #33 Phase 38 File dlgbrnst.cpp, Line 1725
Burn process failed at 16x (22,160 KB/s)


Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 10:07:32 PM
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 8/24/2006 8:47:00 PM
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 11/20/2005 10:48:21 PM
File 'Drivers\PXHELP20.SYS': Ver=3.00.33a, size=36528 bytes, created 8/24/2006 8:47:00 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\scsiport.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=96256 bytes, created 8/10/2004 12:00:00 PM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
This message has been edited since its posting. Latest edit was made on 05 Jan 2007 @ 21:58
▼▼ This topic has 16 answers - they are below this advertisement ▼▼
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#2
MichaelP1 Suspended account
FloydFan , first edit your keycodes

a couple of things first your burning to fast slow it down to 4x or NO faster than 8x

try a newer verison of Nero , i like the 7.5.1.1 download here

http://www.filehippo.com/download_nero_7_premium/

i don't see what the brand of blank media you are using but try Taiyo Yuden ,Verbatim or MIJ Maxell


make sure you have the latest firmware for your drive/burner check here

http://forum.rpc1.org/dl_all.php

also make sure your burning in a clean machine(disc cleanup and defragging often) and without other programs running while burning
#3
This is the latest version of Nero that I can currently afford.

I am currently using Memorex CD-R's

If I burn any slower then Max it doesn't burn at all.

I can find no firmware for this drive.

When I burn I close all programs except for burning software.


Any Ideas now?
#4
MichaelP1 Suspended account
if you have Nero you can update it at NO charge lol

and as said use better media NO memorex its crap media

what brand of burner do you have?

BTW "Animals" is my fav. "Pink Floyd" album lol
This message has been edited since its posting. Latest edit was made on 05 Jan 2007 @ 23:39

We shall go to the end,we shall fight in France,we shall fight on the seas and oceans,we shall fight with growing confidence and growing strength in the air,we shall defend our Island,whatever the cost may be,we shall fight on the beaches,we shall fight on the landing grounds,we shall fight in the fields and in the streets,we shall fight in the hills;we shall never surrender
#5
Oh duh, I knew that lol

Alright I will try a different brand of DVD's

And I am not a hundred percent sure what this burner is, it just came preloaded with the machine. I plan on getting a new one soon, prob an HP

And nice to be helped by another Floyd fan :)
#6
MichaelP1 Suspended account
get Verbatim if your buying from a B&M store
This message has been edited since its posting. Latest edit was made on 05 Jan 2007 @ 23:39

We shall go to the end,we shall fight in France,we shall fight on the seas and oceans,we shall fight with growing confidence and growing strength in the air,we shall defend our Island,whatever the cost may be,we shall fight on the beaches,we shall fight on the landing grounds,we shall fight in the fields and in the streets,we shall fight in the hills;we shall never surrender
#7
Ok Well this isn't a reply to your post more like asking for help about this same drive. Ok this Gateway Computer is almost a year old and last night the CD drive was working just fine, and then this morning the CD drive wasn't working. I went to the device manager and it said that the drivers aren't found. What I find as very odd is that from the time I shut the computer down to when I started it up this morning nothing has been deleted or sent to the recycle bin.
So if you have any information that might be useful for me please send me, I would appreciate it alot
Thank you

Oh and sorry for replyingto your post with a completely different question.
#8
MichaelP1 Suspended account
ok go yo device manager and uninstall the drive , reboot your machine and windows will automaticly reinstall the drive.

if that doesn't work check your connects to the drive

We shall go to the end,we shall fight in France,we shall fight on the seas and oceans,we shall fight with growing confidence and growing strength in the air,we shall defend our Island,whatever the cost may be,we shall fight on the beaches,we shall fight on the landing grounds,we shall fight in the fields and in the streets,we shall fight in the hills;we shall never surrender
#9
Ok, I uninstalled the drive and restarted the computer and when I started it up it said new hardware found and then an error message appeared that said that there was an error locating the driver information for this drive.
Ok then i checked the drive connections and I unplugged them and plugged them back in just to make sure they were connected properly and they were.
Would there be som website I could go to to get the drivers for free or would I have buy a whole new CD-ROM drive???
#10
MichaelP1 Suspended account
you can update the firmware here

http://forum.rpc1.org/dl_all.php

you drive may be going bad

We shall go to the end,we shall fight in France,we shall fight on the seas and oceans,we shall fight with growing confidence and growing strength in the air,we shall defend our Island,whatever the cost may be,we shall fight on the beaches,we shall fight on the landing grounds,we shall fight in the fields and in the streets,we shall fight in the hills;we shall never surrender
#11
Ok I went to that site and i couldnt find that specific drive, so would it matter if it wasnt the specific model number? I think it would right?
#12
MichaelP1 Suspended account
yeah it needs to be the correct model number , check the website of the drive

We shall go to the end,we shall fight in France,we shall fight on the seas and oceans,we shall fight with growing confidence and growing strength in the air,we shall defend our Island,whatever the cost may be,we shall fight on the beaches,we shall fight on the landing grounds,we shall fight in the fields and in the streets,we shall fight in the hills;we shall never surrender
#13
YOu should be able to find drivers at the gateway support site. There may be a firmware update for that burner there as well. There may also be drivers on one of the disks supplied with your computer.
#14
Ok well now this really sucks because I can't find anything about this drive and now Gateway said that when they looked into the problem more that it might be the motherboard. So I sent the computer back to gateway and they said that the warranty covered it but now i have to wait 2 weeks for a new computer and also that without a CD drive it would cost more for them to take all the files off this computer and give them back to me on something else like a jump drive but on this computer ther are over 6 gigs of pictures and a whole lot more of other files so I have no idea what to do now. Thanks for everyones help.
#15
janrocks Suspended account
I know a few of these drives that have failed in strange ways like this.. It seems to be a bit of a Samsung bug.

If memory serves me right it's the equivalent of the Samsung SH-W162C

The HP/Lenovo OEM drives are NOT supported by the Toshiba/Samsung firmware updates.. just so you know.

Firmware for TSS/Toshiba/Samsung is at http://www.toshibaer.com/firmware/
and the flash utility is on this page http://forum.rpc1.org/dl_firmware.php?download_id=2078

As with all firmware flashing there is a very real risk of creating a brick. Only attempt it after fully researching your drive, and it's current firmware revision.

At least the manufacturers/retailers are going to fix it for you. :-)
This message has been edited since its posting. Latest edit was made on 24 Jan 2007 @ 6:19
#16
Ok I will look into it, but if it doesnt work then in the future i know not to purchase a screwy CD drive with a computer. Thanks.
#17
aabbccdd Suspended account
call gateway
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