hi ive started getting error messages where it say roxio has encountered a problem and needs to close.how can i fix these error messages?? benbernie
Roxio and Nero may be clashing on your pc might be why SoundTrax crashes too. So here's a few suggestions: Uninstall both and run the corresponding clean tools for each - Nero Clean Tool & Roxio Zap Tool. Reboot. Run a registry cleaner like the free ccleaner. Use the issues and cleaner options. Now try installing the latest Nero - download it from Nero's site. See if everything is ok w/o having Roxio installed. If you haven't done a disc defrag and virus scans very recently I'd do those too.