I tried to copy "Johnson Family Vacation" (a double sided dvd). Got all the way through the copy, started the burn but when I got to what I thought was 100% completion the program stop responding. (1clickdvdcopy) I'm clueless. Another time I tried to rip "Starsky and Hutch" and the DVD43 happyface stated looking like a devil face,(please stop laughing) and completly locked my PC. I had to reboot, the hard way. Please help.