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blue screen issue

Discussion in 'Windows - General discussion' started by sierra7614, Jun 11, 2016.

  1. sierra7614

    sierra7614 Member

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    At least two times a day a day a blue screen appears on my sony laptop an then it restarts.

    Windows has recovered from the problem.

    Details:

    Problem signature:

    Problem Event Name: BlueScreen

    OS Version: 6.1.7601.2.1.0.256.48

    Locale ID: 4105


    Additional information about the problem:

    BCCode: 9f

    BCP1: 0000000000000003

    BCP2: FFFFFA8008E51440

    BCP3: FFFFF80000B9C3D8

    BCP4: FFFFFA800C1EC510

    OS Version: 6_1_7601

    Service Pack: 1_0

    Product: 256_1


    Files that help describe the problem:

    C:\Windows\Minidump\061116-7550-01.dmp

    C:\Users\Mike7614\AppData\Local\Temp\WER-10748-0.sysdata.xml


    Any ideas of how to fix this? Thanks
     
  2. 2oldGeek

    2oldGeek Active member

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    Maybe a driver, maybe ram....??
    Ram can fail at any time and many times it's hard to detect because a certain memory area that is failing to hold a charge may work much of the time and then after a while start acting up and causing errors. There are memory test utilities that will detect errors MemTest86 boots from a USB flash drive or CD and tests the RAM in your computer for faults: http://www.memtest86.com/
    Try that and then go from there....
     
  3. sierra7614

    sierra7614 Member

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    thank you 2oldGeek
    I'll try that MemTest86
     

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