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cannot burn DVDs with nero

Discussion in 'Nero discussion' started by cmann, Jul 1, 2007.

  1. cmann

    cmann Member

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    i just updated to Nero 7 Ultra Edition and now i cannot burn any DVD media. I've tried multiple brands of discs and they all present with similar problems

    here is an error log from Nero Recode that i just received
    ********** Nero Recode **********

    Version: 2.5.4.0

    Serial Info Removed

    Project type: Copy entire DVD
    Compilation name: ****
    Target size: DVD5 (2282925)

    17:43:02 File LangStreamPatcher.cpp, Line 56
    Command table patching started...

    17:43:02 File LangStreamPatcher.cpp, Line 103
    VTS 2 - VTS_PGCITI - PGC 1 patched!

    17:43:02 File LangStreamPatcher.cpp, Line 103
    VTS 3 - VTS_PGCITI - PGC 1 patched!

    17:43:02 File LangStreamPatcher.cpp, Line 103
    VTS 4 - VTS_PGCITI - PGC 1 patched!

    17:43:02 File LangStreamPatcher.cpp, Line 103
    VTS 6 - VTS_PGCITI - PGC 1 patched!

    17:43:02 File LangStreamPatcher.cpp, Line 103
    VTS 7 - VTS_PGCITI - PGC 1 patched!

    17:43:02 File LangStreamPatcher.cpp, Line 103
    VTS 8 - VTSM_PGCI_UT - LU 1 - PGC 3 patched!

    17:43:02 File LangStreamPatcher.cpp, Line 103
    VTS 8 - VTSM_PGCI_UT - LU 1 - PGC 12 patched!

    17:43:02 File LangStreamPatcher.cpp, Line 103
    VTS 8 - VTSM_PGCI_UT - LU 1 - PGC 13 patched!

    17:43:02 File LangStreamPatcher.cpp, Line 103
    VTS 8 - VTSM_PGCI_UT - LU 1 - PGC 27 patched!

    17:43:02 File LangStreamPatcher.cpp, Line 103
    VTS 8 - VTSM_PGCI_UT - LU 1 - PGC 32 patched!

    17:43:02 File LangStreamPatcher.cpp, Line 103
    VTS 8 - VTS_PGCITI - PGC 1 patched!

    17:43:02 File LangStreamPatcher.cpp, Line 103
    VTS 9 - VTS_PGCITI - PGC 1 patched!

    17:43:02 File LangStreamPatcher.cpp, Line 103
    VTS 10 - VTS_PGCITI - PGC 1 patched!

    17:43:02 File LangStreamPatcher.cpp, Line 135
    All tables successfully patched!

    Burn settings:
    Target: PHILIPS DVD+-RW SDVD8441
    Number of copies: 1
    Write speed: 0 KB/s
    Temp folder: C:\Documents and Settings\***\My Documents\Nero Recode\VIDEO_TS (20928000000 bytes free)
    Direct burning: true
    Target media: DVD R/RW, DVD R DL, DVD-RAM
    Shutdown when finished: false
    Advanced Analysis: false
    Compress Adaptive: false

    17:43:39 File burn_dvdfiles.cpp, Line 238
    Compile DVD: init

    VMG Menus Vobs [95 vobus] 37.53MB -> 20.59MB [R 0.00]
    Video: 18.14MB, extra: 2.44MB
    Audio: 1 streams
    0. 0. Dolby Digital 5.1-ch Unspecified 2.25MB [enabled]
    Subpicture: 1 streams
    0. 0. Unspecified 0.00MB [enabled]

    VTS_01 Menus Vobs [2 vobus] 0.02MB -> 0.02MB [not compressable]
    Video: 0.02MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 1 streams
    0. 0. Unspecified 0.00MB [enabled]

    VTS_01 Title Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable]
    Video: 0.01MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 0 streams

    VTS_02 Menus Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable]
    Video: 0.01MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 1 streams
    0. 0. Unspecified 0.00MB [enabled]

    VTS_02 Title Vobs [284 vobus] 102.47MB -> 44.29MB [R 0.00]
    Video: 40.36MB, extra: 3.93MB
    Audio: 1 streams
    0. 0. Dolby Digital 2-ch English 3.38MB [enabled]
    Subpicture: 0 streams

    VTS_03 Menus Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable]
    Video: 0.01MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 1 streams
    0. 0. Unspecified 0.00MB [enabled]

    VTS_03 Title Vobs [332 vobus] 135.38MB -> 63.49MB [R 0.00]
    Video: 57.96MB, extra: 5.53MB
    Audio: 1 streams
    0. 0. Dolby Digital 2-ch English 4.88MB [enabled]
    Subpicture: 0 streams

    VTS_04 Menus Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable]
    Video: 0.01MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 1 streams
    0. 0. Unspecified 0.00MB [enabled]

    VTS_04 Title Vobs [261 vobus] 96.45MB -> 56.83MB [R 0.00]
    Video: 48.47MB, extra: 8.35MB
    Audio: 1 streams
    0. 0. Dolby Digital 5.1-ch English 7.84MB [enabled]
    Subpicture: 0 streams

    VTS_05 Menus Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable]
    Video: 0.01MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 1 streams
    0. 0. Unspecified 0.00MB [enabled]

    VTS_05 Title Vobs [3 vobus] 0.24MB -> 0.20MB [R 0.00]
    Video: 0.19MB, extra: 0.01MB
    Audio: 0 streams
    Subpicture: 1 streams
    0. 0. Unspecified 0.00MB [enabled]

    VTS_06 Title Vobs [35 vobus] 14.90MB -> 7.92MB [R 0.00]
    Video: 7.44MB, extra: 0.48MB
    Audio: 2 streams
    0. 0. DTS 5.1-ch English 1.71MB [disabled]
    1. 1. Dolby Digital 2-ch English 0.42MB [enabled]
    Subpicture: 0 streams

    VTS_07 Menus Vobs [20 vobus] 0.26MB -> 0.21MB [R 0.00]
    Video: 0.17MB, extra: 0.04MB
    Audio: 0 streams
    Subpicture: 1 streams
    0. 0. Unspecified 0.00MB [enabled]

    VTS_07 Title Vobs [24 vobus] 7.80MB -> 3.72MB [R 0.00]
    Video: 3.39MB, extra: 0.33MB
    Audio: 1 streams
    0. 0. Dolby Digital 2-ch English 0.28MB [enabled]
    Subpicture: 0 streams

    VTS_08 Menus Vobs [231 vobus] 71.12MB -> 47.91MB [R 0.00]
    Video: 42.94MB, extra: 4.96MB
    Audio: 1 streams
    0. 0. Dolby Digital 5.1-ch Unspecified 4.10MB [enabled]
    Subpicture: 1 streams
    0. 0. Unspecified 0.41MB [enabled]

    VTS_08 Title Vobs [13922 vobus] 6533.44MB -> 3769.24MB [R 0.35]
    Video: 3154.93MB, extra: 614.31MB
    Audio: 4 streams
    0. 0. Dolby Digital 5.1-ch English 400.33MB [enabled]
    1. 1. DTS 5.1-ch English 675.83MB [disabled]
    2. 2. Dolby Digital 2-ch French 170.23MB [disabled]
    3. 3. Dolby Digital 2-ch English 170.64MB [enabled]
    Subpicture: 1 streams
    0. 0. English - Normal Captions 16.15MB [enabled]

    VTS_09 Menus Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable]
    Video: 0.01MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 1 streams
    0. 0. Unspecified 0.00MB [enabled]

    VTS_09 Title Vobs [2664 vobus] 920.12MB -> 405.42MB [R 0.00]
    Video: 368.98MB, extra: 36.44MB
    Audio: 1 streams
    0. 0. Dolby Digital 2-ch English 31.24MB [enabled]
    Subpicture: 0 streams

    VTS_10 Menus Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable]
    Video: 0.01MB, extra: 0.00MB
    Audio: 0 streams
    Subpicture: 1 streams
    0. 0. Unspecified 0.00MB [enabled]

    VTS_10 Title Vobs [209 vobus] 72.78MB -> 38.41MB [R 0.00]
    Video: 35.33MB, extra: 3.07MB
    Audio: 1 streams
    0. 0. Dolby Digital 2-ch English 2.66MB [enabled]
    Subpicture: 0 streams

    17:43:39 File burn_dvdfiles.cpp, Line 1244
    Compile DVD: begin copy 1

    17:43:39 File NeroRecorderBase.cpp, Line 517
    Writing to disc: D

    17:43:40 File NeroRecorderBase.cpp, Line 531
    Free capacity on disc: 2286420 sectors (2298496)

    17:43:40 File burn_dvdfiles.cpp, Line 548
    Compile DVD: burning 2286420 sectors (2282928 required)

    17:43:40 File burn_dvdfiles.cpp, Line 744
    Compile DVD: adjust target size to 4465.66MB (4465.66MB obtained)

    17:43:40 File burn_dvdfiles.cpp, Line 594
    Compiling DVD Volume started

    17:43:44 File vob_record.cpp, Line 647
    DirectBurn offset: VIDEO_TS.VOB 16

    17:43:46 File burn_dvdfiles.cpp, Line 1150
    Compile DVD: finished VMG Menus Vobs

    VMG Menus Vobs:
    Original 37.53MB -> Expected 20.63MB -> Output 20.63MB
    Finished error 0.00MB
    Ratio encoded = 83
    Original encoded = 3
    Slide encoded = 9
    StillImage encoded = 0
    Output extra size = 2.69MB
    Source video size = 34.84MB
    Pictures Modified [I 140] [P 522] [B 724]

    17:43:46 File burn_dvdfiles.cpp, Line 1150
    Compile DVD: finished VTS_01 Menus Vobs

    VTS_01 Menus Vobs:
    Original 0.02MB -> Expected 0.02MB -> Output 0.02MB
    Finished error 0.00MB
    Ratio encoded = 0
    Original encoded = 0
    Slide encoded = 2
    StillImage encoded = 0
    Output extra size = 0.00MB
    Source video size = 0.02MB
    Pictures Modified [I 2] [P 0] [B 0]

    17:46:47 File NeroRecorder.cpp, Line 484
    Burn failed (3)

    ----- Begin NeroAPI error log -----

    Serial removed

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 9:20:56 AM
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=169792 bytes, created 3/14/2007 12:43:16 PM

    NT-SPTI used
    Nero API version: 7.9.6.0
    Using interface version: 7.5.0.1
    Installed in: C:\Program Files\Nero\Nero 7\Core\
    Application: Ahead\Nero Recode
    Internal Version: 7, 9, 6, 0

    Recorder: <PHILIPS DVD+-RW SDVD8441>Version: PA48 - HA 1 TA 0 - 7.9.6.0
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?

    === Scsi-Device-Map ===
    DiskPeripheral : FUJITSU MHV2060BH PL iaStor Port 0 ID 0 DMA: On
    CdRomPeripheral : PHILIPS DVD+-RW SDVD8441 atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    PHILIPS DVD+-RW SDVD8441 E: CdRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 1021MB (1046508kB)
    Free physical memory: 432MB (443364kB)
    Memory in use : 57
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    1.7.2007
    NeroAPI
    5:43:40 PM #1 Text 0 File SCSIPTICommands.cpp, Line 424
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    5:43:40 PM #2 Text 0 File DlgWaitCD.cpp, Line 307
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: -1 ( 0:00.-1, 0MB)

    5:43:40 PM #3 Text 0 File DlgWaitCD.cpp, Line 319
    Write in overburning mode: NO

    5:43:40 PM #4 Text 0 File DlgWaitCD.cpp, Line 2964
    Recorder: PHILIPS DVD+-RW SDVD8441, Media type: DVD-R
    Disc Manufacturer: CMC MA - G. AM3
    Disc Application Code: 64, Disc Physical Code: 193

    5:43:40 PM #5 Text 0 File DlgWaitCD.cpp, Line 493
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    5:43:40 PM #6 Text 0 File SCSIPTICommands.cpp, Line 215
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    5:43:40 PM #7 Text 0 File BurnAtOnceRecorder.cpp, Line 1028
    Estimated filesystem size: 576

    5:43:40 PM #8 Phase 36 File APIProgress.cpp, Line 285
    Burn process started at 2x (2,770 KB/s)

    5:43:44 PM #9 Text 0 File BurnAtOnceRecorder.cpp, Line 1727
    Buffering files started

    5:43:44 PM #10 Text 0 File BurnAtOnceRecorder.cpp, Line 1433
    Buffering VIDEO_TS.VOB

    5:43:46 PM #11 Text 0 File BurnAtOnceRecorder.cpp, Line 2626
    Finished buffering file VIDEO_TS.VOB of size 21630976 bytes (10562 sectors)

    5:43:46 PM #12 Text 0 File BurnAtOnceRecorder.cpp, Line 2693
    Finished writing file VIDEO_TS.VOB of size 21630976 bytes (10562 sectors)

    5:43:46 PM #13 Text 0 File BurnAtOnceRecorder.cpp, Line 2706
    Buffering files finished successfully

    5:43:47 PM #14 Text 0 File DVDR.cpp, Line 3225
    Recording mode: Sequential Recording Mode for Multisession

    5:43:47 PM #15 Text 0 File DVDR.cpp, Line 3381
    Start write address at LBA 0
    DVD high compatibility mode: No

    5:43:47 PM #16 Text 0 File Cdrdrv.cpp, Line 9869
    ---- Disc Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Revision number of maximum recording speed: 6.0
    Revision number of minimum recording speed: -
    Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
    Class: 0
    Start sector number of the current Border-Out: 2FE10 h
    Start sector number of the next Border-In: 2FFA0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    5:43:47 PM #17 Text 0 File BurnAtOnceRecorder.cpp, Line 689
    Reserved fragment at 0. Length: 11200

    5:43:47 PM #18 Text 0 File BurnAtOnceRecorder.cpp, Line 1910
    Reserved start fragment at 0

    5:46:47 PM #19 SPTI -600 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x00) WinError(121) NeroError(-600)
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    CDB Data: 0x53 00 00 00 00 00 00 00 10 00 00 00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00

    5:46:47 PM #20 Text 0 File BurnAtOnceRecorder.cpp, Line 693
    Error reserving fragment (11200)

    5:46:47 PM #21 Text 0 File BurnAtOnceRecorder.cpp, Line 3710
    Disc info:
    Partitions: 1
    #0: Start: 0, Size: 11184

    5:46:47 PM #22 Phase 179 File APIProgress.cpp, Line 285
    Writing file to disc failed

    5:46:47 PM #23 Text 0 File BurnAtOnceRecorder.cpp, Line 3710
    Disc info:
    Partitions: 1
    #0: Start: 0, Size: 11184

    5:46:47 PM #24 Text 0 File SCSIPTICommands.cpp, Line 261
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    5:46:47 PM #25 Text 0 File SCSIPTICommands.cpp, Line 424
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    5:46:47 PM #26 Text 0 File Cdrdrv.cpp, Line 11185
    DriveLocker: UnLockVolume completed

    5:46:50 PM #27 Phase 38 File APIProgress.cpp, Line 285
    Burn process failed at 2x (2,770 KB/s)

    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 11:07:32 PM
    File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 5/19/2006 4:16:24 PM
    File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 8:53:02 AM
    File 'Drivers\PXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 3/7/2007 6:51:00 PM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ----- End NeroAPI error log -----
     
  2. navskin

    navskin Regular member

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    here is somone that might beable to help if you are running windows xp.

    Hobbit112
    try to concact him he will help you if he can.
     
  3. gwendolin

    gwendolin Senior member

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    I read where you have tried different brands, use these only as a LAST resort

    they are horrible discs, I recommend Verbatim or Sony (made in Japan)

    Burning too slow, increase speed to 4X


    You have Roxio installed, it clashes with Nero, to remove, run this zapper http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml
     
  4. cmann

    cmann Member

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    thanks everyone so far for the help

    i find it slightly weird that it shows i have roxio on the computer as to my knowledge I've never had roxio installed on my computer.

    I was able to successfully copy from an iso image using DVD Decrypter earlier thus forgoing Nero so perhaps those 'roxio' drivers were interfering.

    I have taken your advice and run that roxio zap program
    I will try again with some TY media I have here and see if i can get nero to burn.

    again thanks to everyone thus far.
     

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