recently, my cd-rom drive has stopped working. When contacting customer service, they told me that i would need to replace the whole drive... when i looked into the problem myself, i found that all the cables were, and are still connected, and i don't think anyone has messed with them to cause a problem. but i have no clue how to enable the drive (it will not enable anymore), and it gives me a code 22 error. Instead of waiting for the support people to EVENTUALLY get to my case, i was wondering if anyone here might know what causes such an error, and how to fix it???? please reply as soon as you can, thankyou for your time.