I want to uninstall and reinstall this program but it won't let me. The devil face is stuck there and won't budge. When trying to uninstall from Control Panel it freezes. When I go to Windows Explorer & try to uninstall I get an error 32..Another error message is File "C:\program files\dvd\uninsooo.dat could not be opened. Cannot uninstall. I cannot copy any DVDs while this problem exists.