I am having trouble burning my first movie, just the 12 minute sample provided with MyDVD. I am using a one year old, Gateway-supplied Panasonic LF-D311 drive and Windows XP. I get a system crash when the writing begins. I have gotten several suggestions that I should "upgrade my firmware". My questions: 1. How can I determine what my current firmware version is? 2. Where can I find the correct and current firmware version for this drive? 3. As a newbie, I should avoid random user-developed firmware updates, and stick with the factory versions, right? 4. Is there a thread/FAQ/guide on firmware how-to's/do's/dont's? Thanks in advance for any other tips/help.