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"focus Servo Error"

Discussion in 'DVDR' started by jeanielou, Mar 21, 2005.

  1. jeanielou

    jeanielou Guest

    About 1/2 of the way into the 3rd episode of the 3rd season 1st disc of the program "24" I get a "focus Servo Error" I have just downloaded the most recent version of dvd decrypter, hoping that would stop the problem, but it's still happening....I don't know if I'll have any hair left about this time tomorrow, I have been up all night trying to get this to work...it is now 4:30 on Monday night. I have also downloaded the most recent version of ANYDVD running in the background. Per haps there is some sort of setting I need to make in ANYDVD??? Help!! I've been trying to make a successful copy of anything for 2 months now, but I guess I'm just too dense to "get it". Thanks for all your help you can give me. "a 51 year old lady looking for a new lease on life - Jeanie"
     
  2. arniebear

    arniebear Active member

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  3. Rotary

    Rotary Senior member

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    14. What do I do if I get a 'Focus servo failure' message?

    The "Focus servo failure" message is a hardware error. It can be caused by the following:

    Poor media - Try more than one brand of CD-R media to rule this out as cause.
    Poor power - The power to your recorder could be fluctuating. If you have an internal recorder, try a different power connector and make sure it's not being shared by any other devices. If you have an external recorder, if possible, remove it from the external chassis and connect it to your system as an internal recorder. If this resolves your issue, you need to replace or repair the power source in your external chassis.
    Optical head is dirty, needs alignment, or recorders circuit board has an open coil - please contact your recorder manufacturer to service your unit.

    http://www.nero.com/en/FAQs_Error_Messages.html#14
     
    Last edited: Mar 21, 2005
  4. bbmayo

    bbmayo Active member

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    [bold]1. Drive Connection[/bold]

    Other devices may be interfering with the CD-R/RW drive. Disconnect all other removable devices, then try recording again. If there is still a problem, try the following.

    a. Optimal Hardware Configuration
    All hard drives are placed on the Primary IDE, check that the drives are correctly set as master/slave. CD-ROM/CD-R/RW drives are placed on the Secondary IDE, set the recording drive as the "master". If you are using a USB or IEEE devices, disconnect them.

    b. Update your chipset
    Windows 95/98/ME Users
    Right click on [My Computer] and select [Properties] from the menu.
    Click on [Device Manager], then click to open [Hard Disk Controllers]. You will find: the Primary IDE Channel controller, the Secondary IDE Channel controller and a brand name controller, e.g. Intel, SIS, VIA, etc. The brand name controller is what needs to be updated. Please visit their website to obtain these updates.

    NT/2000/XP Users
    Right click on [My Computer] and select [Properties] from the menu.
    Click [Device Manager] on the [Hardware] tab, then click to open the [IDE ATA/ATAPI (hard disk) controllers] section. You will find: the Primary IDE Channel controller, Secondary IDE Channel controller, and a brand name controller, e.g. Intel, SIS, VIA, etc. The brand name controller is what needs to be updated. Please visit their website to obtain these updates.

    c. Configure Windows
    Make sure that your operating system has been fully updated. Visit the Microsoft website to acquire these updates.

    [bold]2. Disc[/bold]

    a. Recording errors often occur when the disc is dirty, or has fingerprints or scratches. If an error occurred during test simulation (before actual recording), clean the disc. If you are getting recording errors, try the following.

    • Use a different blank, recordable disc.
    • Use a different manufacturer's disc.
    • Ensure the disc is clean before recording:
    - Remove all fingerprints, dirt, and dust from the shiny side of your disc using a nonabrasive cloth with a mild, nonabrasive soap solution.
    - Wipe the disc from the center to the edge of the disc.
    - Dry the disc completely.

    b. Error during file verification
    If an error occurred when the files were being verified, record the same files again using a different disc.
    c. Read error when copying a disc
    When copying a disc, if an error occurred while reading data from the original disc, the original disc may be scratched or dirty.

    • Try cleaning the disc.
    - Remove all fingerprints, dirt, and dust from the shiny side of your disc using a nonabrasive cloth with a mild, nonabrasive soap solution.
    - Wipe the disc from the center to the edge of the disc.
    - Dry the disc completely.
    • Try using a different source drive.
    - To change the drive you use to read your disc, click the Change button when asked to insert a source disc into your drive tray.
    - Select the drive you wish to use from the drop-down menu.
    - Insert your disc into the new drive.
    • Try using copying the disc using one drive as both the source and destination drive.
    When you use your recorder to both read and write to your disc. This can be helpful if the drive you are using to read your original disc is slow or unreliable. If the problem persists, contact the drive maker.

    [bold]3. Drive[/bold]

    If you have tried Actions 1 and 2 above, there may be a problem with your drive. Contact the drive maker with details of the error code. If the 5th and 6th digit of the error code is 80 through FF, then the error code is maker unique. The descriptions of these error codes differ depending on the maker.

    http://www.bhacorp.com/support/atapi/errors4.html#
     
    Last edited: Mar 21, 2005
  5. Rotary

    Rotary Senior member

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    ummm? looks familiar?

    hehehehe.........
     
  6. jeanielou

    jeanielou Guest

    Thanks to all who helped...it's getting easier and easier. I did call dell (can you believe it??) and found out there was an update to my chipset...(am I starting to sound like I know what I'm doing??) Anyway,I still had problems, then went to the bathroom and got out the good old toothpaste and cleaned that puppy till it shown like a new penny....that did the trick!! Thanks again, you guys are the best!!!! Jeanie - grama of 2 and one on the way!!!
     

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