First and foremost, UPDATE your firmware ASAP!! God only knows when the burner was shipped to the stores. There could be two to three updates by the time you get the burner home and into your computer. Look it's free and it doesn't hurt to do it. Secondly, Get some really good media like Ritek G04/5 or Memorex (I've never used memorex but I have heard it is good), and Sony media. Find out what media is best suited for YOUR burner. The battle between which is better +R or -R, I think it doesn't matter. That's just my opinion. I use -R for all my needs. Don't get caught up in this hoopla little media battle. For my burner BeNQ DVD DD DW1620 I just went to the website and found a list of all compatible media that my burner was tested with. Then I knew what was good and what was bad. But I think the Ritek G05 are the best for my burner. Trust me, the initial cost very much out-weights the numerous times the backup didn't work and restart and just plain crashed. Guess that's my two cent's in.