1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Gamersgate downloader keeps asking me for account name and password

Discussion in 'Windows - Games' started by abalon, Feb 21, 2012.

  1. abalon

    abalon Member

    Joined:
    Feb 21, 2012
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    11
    Hello All,
    I bought a game on Gamersgate. when i use the GG downloader to try to download the game a window opens asking me for account name and password. According to Gamersgate support once i have logged into the Gamersgate website with my username and password the GGdownloader should not ask me for any more datails and just start downloading. Any one experienced similar problem and any suggestions.
    I have logged 4 tickets with Gamersgate support. It is now 3 days later and i am on the verge of asking Paypal to escalate my complaint to a claim for a refund.
    Can anyone please assist me. Thank you.
     
  2. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,014
    Likes Received:
    78
    Trophy Points:
    128
    moved to correct forum as not a "safety valve" issue.
     

Share This Page