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HP Laptop

Discussion in 'PC hardware help' started by slash, Dec 8, 2014.

  1. slash

    slash Newbie

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    Does any one have any ideas why a Hp laptop goes to shutdown but wont shutdown
     
  2. ddp

    ddp Moderator Staff Member

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    how far in the shutdown process does it get? how long has this been happening? does it shutdown if you hold the power button down & count 8 to 10 secs?
     
  3. slash

    slash Newbie

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    it goes to the screen that says shutting down and just stays there and wont shutdown,its been happening for a few months the only way to turn off is hold the power button down
     
  4. ddp

    ddp Moderator Staff Member

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    what windows & have you tried a system restore to before the problem started?
     

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