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HP Pavilion-dv4-1428dx optical drive won't read cd/dvd

Discussion in 'DVD / Blu-ray drives' started by awol12, Jun 24, 2011.

  1. awol12

    awol12 Member

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    My laptop won't read cd/dvd's and I can't figure out why. I have gone into the the device manager and it says that the device is running properly. I have also uninstalled the drive, shut down and restarted the computer so it reloaded the drive and drivers, but it still won't read cd/dvds. Any help with this issue would be greatly appreciated.
     
  2. ddp

    ddp Moderator Staff Member

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    try cleaning the laser lens on the drive.
     

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