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i need help pleeeeease

Discussion in 'PC hardware help' started by mann75, Oct 25, 2004.

  1. mann75

    mann75 Member

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    i am new to the seen of programming and i am hoping i dont have to pay a pro to do it for me, so i am here begging for all of your guys help my problem is my laptop it is a compaq evo n1000v. i erased the old hdd to install a different os. now i am trying to reinstall the new os but now its saying that its a error on drive (1790) is what shows up. when i go to the ms-dos and try to format the hdd and partition it, it goes to checking the integrity of drive and stops. then it says it cannot what am i doing wrong or do i need a new hdd, to make this compaq laptop work?
     
  2. ddp

    ddp Moderator Staff Member

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  3. mann75

    mann75 Member

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    its not that old not even a year old and i am running or trying to run win 2000 pro. thanks for the link but all theywanted me to do was buy software.
     
  4. ddp

    ddp Moderator Staff Member

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    the link screwed up. it says configuration changed,jumpers not set properly, cables loose or not connected or bad hardware. system should still under warranty if under year
     
  5. ianski7

    ianski7 Guest

    Hey!

    Do you know what kind of hard drive is installed?
     
  6. mann75

    mann75 Member

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    i am going to find out when i take it apart
     
  7. ianski7

    ianski7 Guest

    mann75, you dont have to take it apart. Look in the Bios settings.
     
  8. mann75

    mann75 Member

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    i check the bios and all i see that referrs to a hdd is the 16/512kb and it is rom family 68p4c other than that i dont know
     
  9. ddp

    ddp Moderator Staff Member

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  10. mann75

    mann75 Member

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    yeah thats it do you think my hdd is faulty? do i have to get a new one?
     
  11. ddp

    ddp Moderator Staff Member

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    possibility, see who makes drive, download diagnotic tool from hd manufacturer & see what happens
     
  12. mann75

    mann75 Member

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    i am doing a diagnostic on the hdd now will post what i see as soon as its done.
     
  13. mann75

    mann75 Member

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    this is what i got from the test SeaTools Desktop v2.00.09
    Copyright (c) 2003 Kroll Ontrack Inc.
    10/26/2004 @ 5:31 PM

    The following information has been generated by the SeaTools Desktop. Use this information to help you recognize and resolve potential data access problems in a timely manner.


    System Information:
    BIOS Date 07/24/02
    Conventional Memory size 639 K
    Extended Memory size 260028 K
    IO Channel type PCI


    Drive Information:
    DRIVE SIZE MODEL
    ----- --------- ---------------------
    1 31.71 GB BIOS Drive (80 hex) 31.7 GBYTES
    Serial Number = N/A
    Int13 Num = 80, PHYS CHS = 5120x192x63.
    ParmTable CHS, Rsvd = 5120x192x63

    PARTITION CYLINDER SIZE
    ---------- ------------ ----
    # Type Start End MB
    PRIMARY
    1 FAT16 0 691 4285
    EXTENDED
    2 NTFS 692 5119 27423


    Diagnostic Results:
    Drive 1 (BIOS Drive (80 hex) 31.7 GBYTES)
    SMART Status Check Result: Unknown
    90-Second Test Result: Failed
    Sector 49674755, I/O Error
    File Structure Test Result: Passed
    (Unknown or unsupported partition(s) skipped)
    Partition 1 (DSK1_VOL1) Result: No Errors
    0 KBytes in 0 files
    0 directories were found
    0 KBytes in 0 deleted files
    0 deleted directories were found
    Partition 2
    Not Checked. Unsupported (or Unknown) Partition
    Complete Surface Scan Result: Not Selected


    S.M.A.R.T., (S)elf (M)onitoring (A)nalysis and (R)eporting (T)echnology, a built-in hard disk drive failure prediction method reports an 'Alert' if a problem has occurred. It reports 'Passed' if no problems are found and 'Unsupported' if a hard disk drive does not support S.M.A.R.T.


    ******************************************

    Diagnostic Summary:
    System Memory Test Result: Passed

    Drive 1 (BIOS Drive (80 hex) 31.7 GBYTES)
    SMART Status Check Result: Unknown
    90-Second Test Result: Failed
    File Structure Test Result: Passed
    (Unknown or unsupported partition(s) skipped)
    Complete Surface Scan Result: Not Selected

    Recommendation:
    A physical problem has been detected, please run Complete Surface Scan test.
    If you are not experiencing data loss and SeaTools reports File System Structure errors, they may be caused by a lock-up or failure to shutdown Windows correctly. Many times, these errors may be repaired through normal system maintenance. If you are experiencing a hardware error, you should isolate the cause and replace the failing component. If you are unsure how to proceed with repairs, contact a computer professional. After completing any maintenance tasks, run SeaTools again to verify that all errors have been repaired. If errors continue to occur, the system may not be stable. Again, contact a computer professional.

    If you have experienced a data loss, cease drive operation immediately. Professional data recovery service is the best option to recover your data.

    SeaTools Desktop v2.00.09
    Copyright (c) 2003 Kroll Ontrack Inc.

    ========================================================

    SeaTools Desktop v2.00.09
    Copyright (c) 2003 Kroll Ontrack Inc.
    10/26/2004 @ 5:36 PM

    The following information has been generated by the SeaTools Desktop. Use this information to help you recognize and resolve potential data access problems in a timely manner.


    System Information:
    BIOS Date 07/24/02
    Conventional Memory size 639 K
    Extended Memory size 260032 K
    IO Channel type PCI


    Drive Information:
    DRIVE SIZE MODEL
    ----- --------- ---------------------
    1 31.71 GB BIOS Drive (80 hex) 31.7 GBYTES
    Serial Number = N/A
    Int13 Num = 80, PHYS CHS = 5120x192x63.
    ParmTable CHS, Rsvd = 5120x192x63

    PARTITION CYLINDER SIZE
    ---------- ------------ ----
    # Type Start End MB
    PRIMARY
    1 FAT16 0 691 4285
    EXTENDED
    2 NTFS 692 5119 27423


    Diagnostic Results:
    Drive 1 (BIOS Drive (80 hex) 31.7 GBYTES)
    SMART Status Check Result: Not Selected
    90-Second Test Result: Not Selected
    File Structure Test Result: Passed
    (Unknown or unsupported partition(s) skipped)
    Partition 1 (DSK1_VOL1) Result: No Errors
    0 KBytes in 0 files
    0 directories were found
    0 KBytes in 0 deleted files
    0 deleted directories were found
    Partition 2
    Not Checked. Unsupported (or Unknown) Partition
    Complete Surface Scan Result: Failed
    Sector 39070079, I/O Error
    Sector 39070080, I/O Error
    Sector 39070081, I/O Error
    Sector 39070082, I/O Error
    Sector 39070083, I/O Error
    Sector 39070084, I/O Error
    Sector 39070085, I/O Error
    Sector 39070086, I/O Error
    Sector 39070087, I/O Error
    Sector 39070088, I/O Error


    S.M.A.R.T., (S)elf (M)onitoring (A)nalysis and (R)eporting (T)echnology, a built-in hard disk drive failure prediction method reports an 'Alert' if a problem has occurred. It reports 'Passed' if no problems are found and 'Unsupported' if a hard disk drive does not support S.M.A.R.T.


    ******************************************

    Diagnostic Summary:
    System Memory Test Result: Passed

    Drive 1 (BIOS Drive (80 hex) 31.7 GBYTES)
    SMART Status Check Result: Not Selected
    90-Second Test Result: Not Selected
    File Structure Test Result: Passed
    (Unknown or unsupported partition(s) skipped)
    Complete Surface Scan Result: Failed

     
  14. ianski7

    ianski7 Guest

    Hey mann75!

    It appears that you have problems with the disk surface. I would run a low level formatting utility and see if the bad sectors are recoverable.
    If your diagnostic utility has this option you should use it. ALL DATA ON DISK WILL BE LOST.
    If your utility doesn't have the low level formatting option, go to this link and download Maxtor Powermax.

    http://www.majorgeeks.com/downloads8.html

    It will ask you to make a bootable floppy and run from cold start.
    Pick the FULL low level format-- it will run for about four to six hours maybe longer.
    This utility writes 0s to your drive-the way it was when new.
    When it is done try to install an operating system.

    GOOD LUCK!
     
  15. ddp

    ddp Moderator Staff Member

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    check your warranty & get the sale receipt out & ready
     

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