I have been infected by a virus that has locked my laptop down i'm doing this in safe mode. It Has come up as a Ukash scam to try to get me to send money "£100" to them stating that it is from the metro police and other sections, if i send the money they will unfreeze my laptop. I knew it was false because i had done nothing wrong. Is there a way of getting things going again whilst in safe mode, one problem i find is any scans i do don't work properly in safe mode. Please don't tell me it's a lost cause and i've lost the lot, i'm ok on a pc but i'm not high tech like you guy's, help please.